Many times I preferred to book my trips at the Holiday Inn hotel because of its luxury, reasonable prices, cleanliness, and other benefits related to free entertainment places for guests such as the swimming pool, sauna, massage, and also the free parking, but unfortunately this time my expectations were disappointed and I was shocked that this Holiday Inn branch in Bristol does not have its own parking for hotel guests. Also, the room had a bad smell, the bathroom was old, and the toilet was not clean as the lime had changed its colour.