Spa Hotel at Ribby Hall Village

The staff provides outstanding service, making guests feel special. The beautiful spa and spacious, comfortable rooms are praised. Exceptional cleanliness is consistently noted. Guests enjoy an excellent breakfast.

We booked an overnight spa break with dinner allowance and breakfast. The experience was really made special by the staff - all so friendly, helpful and welcoming. The room was spacious and comfortable with Elemis toiletries and the spa was clean and well managed. The food in the orangery was absolutely fantastic. There are good tea and coffee making facilities in the room but it’s wise to check the milk in the room as ours was past its date, this was very promptly resolved with a quick call to reception however. Some minor points of improvement would be signposting in the spa for newcomers and if a room is for two there should be two robes provided in the bedroom; perhaps also advise customers that they can use those robes to change in their room then come to the spa as we were told after we had entered the spa. We will definitely be back however as it was such a lovely stay.

We have previously stayed at this hotel and it was always somewhere we wanted to return to. The reception staff are very knowledgable, friendly and professional. Our room was ready when we arrived and we went straight up to a lovely clean room, the room looked out onto the spa and the relaxing music was heard in our room which was nice. We got ready and went down to the spa. The last time we visited the spa was nice and quiet and we were able to use all the facilities without worry. This time around however it was so busy, we noticed they had a new hot tub/pool outside and was looking forward to trying but all the hot tubs were taken up for the whole three hours we were there. The smaller one in the corner, a group of women has settled in and did not move, they ordered drinks to the hottub and nobody else were able to use. There are signs everywhere to suggest to be mindful of the time you use each section but clearly they were ignored. It is a shame that others ruin places like this. We both have food sensitivies and allergies and the staff made sure we were well looked after. I often worry when eating away from home that the food will cause issues but the staff really made us feel safe and we could enjoy our food without worry. But our stay was overall really nice, just a shame about other people.