Building One, CADE Center, No. 28, Optics Valley Fifth Road, Wuhan. China, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
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IntercityHotel Guest Reviews
4.9/5
Perfect
1060 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(1060)
Positive reviews(1052)
Reviews with photos/video(185)
Friendly front desk staff(87)
Delicious breakfast(86)
Well designed(61)
Well decorated(60)
Close to metro(45)
Excellent afternoon tea(36)
Perfect for business trips(26)
Good sound insulation(19)
Negative reviews(8)
Wilma Cheruto
Superior King Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I highly recommend this hotel and a special thank you to the Manager Mr Hugo Li who was extremely helpful and responsive to all our needs and requests and questions. Excellent customer service!
Response from Property: 親愛的賓客,很榮幸能在您及家人的旅途中給您創造一個温馨的休憩之所,我們很感謝您對我們的肯定,歡迎您再次光臨
pdiddyy
Deluxe Room (Double Bed)
Stayed in Jul 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Thoroughly enjoyed my stay at this hotel. Excellent for business-related travels.
Response from Property: Dear Guest:Thank you for your kind words and recognition of IntercityHotel Wuhan CADE Optics Valley. We appreciate your feedback immensely and are delighted to know that you had a pleasant experience with us.We hope to have the opportunity to serve you again in the future. Your continued support and trust are highly valued.
Guest User
Executive Room (Double Bed)
Stayed in Apr 2023
Business travellers
1 review
4.0/5
Very Good
Posted on Apr 13, 2023
It's good kindness , very nice environment and atmospher. all of that was good for me.
Response from Property: 親愛的賓客您好,感謝您對光谷城際的喜愛和認同。光谷城際一直在努力為旅客打造不一樣的入住體驗,希望我們能為您的旅途增添喜悦和感動。期待您的再次入住!
Guest User
Superior King Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The room environment and facilities are very good, the front desk service is in place, close to Joy City, very satisfied 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your company and support. We will also do our best to provide you and every guest with a comfortable and satisfactory stay experience! We look forward to your visit again and wish you a happy life and everything goes well!
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very clean and the style is very good. The takeaways are delivered by robots. However, I went out to play for two days and didn't have the afternoon tea. I must go there next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The service brand of "family affection" has remained unchanged for N years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit again!
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is warm and comfortable, the environment is elegant, and there is free afternoon tea☕️. The service of the lady at the front desk is very good. I originally checked out at 2 o'clock and wanted to extend it for two hours at my own expense. She extended it for us for free. I will come to this hotel again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Twin Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The lobby is elegant, the room is clean, and the facilities are complete. It is close to the subway and Joy City, with a superior location and a good experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are the greatest motivation for us to move forward. Intercity Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff of Intercity Hotel Optics Valley look forward to your visit again!
Summer Romance
Deluxe Room (Double Bed)
Stayed in Apr 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is nice. The road is a bit difficult to access. The facilities are relatively new. Joy City is next to it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. The construction of the entrance is expected to be completed in June. We hope you will stay again and have a more perfect stay experience.
Guest User
Superior Twin Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I came to Guanggu for a visit these two days. I saw this hotel by chance and booked a room because it felt good. When I checked in, the hotel staff were very enthusiastic. First of all, this hotel has a very good sense of design, which shows that the hotel has a very good taste. Secondly, the hotel's hardware and software facilities are very good. The shampoo and shower gel are actually the Apelles brand, which is quite good. The buffet breakfast is also very good, with many varieties and super cost-effective!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are the greatest motivation for us to move forward. Intercity Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. All staff of Intercity Hotel Optics Valley look forward to your visit again!
TAYAwakawakaka
Superior King Room
Stayed in Apr 2024
Booked for others
15 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Very satisfied, very close to where we want to go, the room is clean and tidy, dry and wet areas are separated, the lighting design is also reasonable, very quiet, the front desk service is also very good, we parked on the first floor at first and met the hotel staff who took us up, otherwise we would not know how to get there
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of Optics Valley Intercity Hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
TOBY
Superior King Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Facilities: quite comprehensive
Hygiene: clean
Environment: comfortable
Service: considerate
Afternoon tea set: a wide variety of snacks
The room has free Coke, Sprite and beer, and thoughtful service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Anonymous User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The environment is very good, the decoration is new, the hygiene is clean, the front desk lady is nice and kind, the afternoon tea☕️ is also very nice for the children, the breakfast is also very enjoyable, the price is cheap and the service is good, all five-star reviews, the cost-effectiveness is high, it beats many hotels, it is the first choice next time I come to Wuhan. By the way, it is very close to the Science and Technology Museum and very convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Wuhan Optics Valley Intercity Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best.
Chengshizhiguangmanman
Deluxe Room (Double Bed)
Stayed in Mar 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Mar 16, 2024
It is between Optics Valley Joy City and the subway station. It is faster to take the subway to Wuhan Station than taking a taxi. Joy City is also very convenient for dining, shopping and entertainment. It is close to Xiyuan Park and Optics Valley Flower Sea. The district government and Optics Valley companies are not far away. The location is great. The hotel is very new and the facilities are definitely good among the Huazhu Club series. The building of CapitaLand next to it has not been repaired yet. They are rushing to work in the morning and evening, so it will be noisy. As long as you are not easily disturbed by noise, choosing this hotel is worth serious consideration.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Optics Valley Intercity Hotel. Optics Valley Intercity Hotel has been working hard to create a different stay experience for passengers. We hope that we can add joy and touch to your journey. We look forward to your stay again!
Guest User
Superior Twin Room
Stayed in Mar 2024
Business travellers
26 review
5.0/5
Outstanding
Posted on Mar 16, 2024
There is a shopping mall near the hotel, so it is very convenient to eat and drink. The environment is also good. There is a subway not far away, the transportation is also good, there is a gym, it is very suitable for business trips, and the service is also very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Superior King Room
Stayed in Sep 2024
Other
2 review
2.5/5
Posted on Oct 9, 2024
They didn't say a word when checking in, there was no communication, it was like they owed money, and they were not enthusiastic at all.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry for bringing you an unsatisfactory stay experience. We are deeply sorry for your concerns. As the day may have been busy, the staff was unable to fully communicate with you in time, and we are deeply reflecting on this. We will strengthen staff training, improve service enthusiasm and communication skills, and ensure that every guest can feel at home. We sincerely apologize to you again and hope that you can call the hotel front desk to report the specific details to the hotel duty manager so that we can make corresponding improvements and we will welcome you with more enthusiastic service. Looking forward to your visit again!