No.19 Donghu South Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
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LuoJia Hills Hotel Guest Reviews
4.7/5
Outstanding
604 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(604)
Positive reviews(588)
Reviews with photos/video(191)
Classy environment(118)
Quiet & comfortable(74)
Friendly front desk staff(40)
Convenient parking(36)
Delicious breakfast(27)
Secluded lake view(18)
Tasty coffee(8)
Tasty restaurant(5)
Negative reviews(16)
Sujia
Cozy Single Room
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
This hotel's location, amenities, and services have exceeded my expectations for the price point. I have certainly enjoyed the stay and would strongly recommend it to both business travellers and visitors.
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and always be ready. Welcome back at any time.
Guest User
East Lake View Kingsize Room
Stayed in Oct 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Kind and welcoming staff.
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and always be ready. Welcome back at any time.
Wanlinyi
Cozy 2-bed Room
Stayed in Jul 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 3, 2024
设施:10
卫生:10
环境:10
服务:10
Response from Property: 尊敬的賓客,您好!感謝您入住珞珈山賓館並與我們分享您此次住宿的體驗。我很高興酒店前台為您提供了細緻入微的服務。珞珈山賓館坐落於武昌武東湖南路19號 、距離酒店2公里內有廣埠屯地鐵2號線、酒店2公里內有多個大型商超 酒店到武昌火車站僅需25分鐘左右,到達武漢高鐵站僅需30分鐘左右。酒店位於自然風光秀美的珞珈山南麓,緊鄰武漢大學。毗鄰東湖風景區,距東湖綠道僅800米。自然環境得天獨厚,院內環境清新雅靜。居珞珈山極目遠眺,於東湖畔漫步遊賞,是商旅停居、觀光旅行的下榻佳選!再次感謝您對我們酒店的肯定,期待您的再次光臨,祝旅途愉快!
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 25, 2024
Clean and nice environment, but a bit inconvenient in going around
Response from Property: Dear guests, thank you very much for your affirmation and support, it is very convenient to go to the next East Lake Greenway or Lingbo Gate walk, if it is a business travel advice to take a taxi! Thank you for staying in Wuhan Luojiashan Hotel. Welcome to visit next time. Have a pleasant trip!
Anonymous User
Cozy 2-bed Room
Stayed in Aug 2024
Family
16 review
2.0/5
Posted on Sep 8, 2024
The hotel is located not far from the East Lake, but you can't see the lake. The surrounding area is shabby, worse than the urban-rural fringe area! Let’s talk about facilities. Five-star hotel is just a name, but the actual configuration of a fast hotel! Let’s talk about service. I booked a room through Ctrip and was assigned to the lowest floor. All I could see were the surrounding residential buildings, which were also dilapidated! By the way, there is also terrible traffic, which is a mess and lonely. There is no traffic around, and it is inconvenient to go anywhere. You can only take a taxi! Hey, it’s a terrible experience, please don’t order it now! Too bad! No matter what you want, make money first!
Original TextTranslated by Google
Response from Property: Dear guests, hello! I'm really sorry for bringing you a bad stay experience. The comfortable twin room you booked is located in the direction of the community and is quieter. You can't see the lake. The suffix of our Ctrip room type name is written. If you need it, please ask us to stay on a high floor. It will be arranged. If you need to see the lake, you can book our lake view room type. From your screenshot, I see that you are traveling at 18:52 in the evening, and it is also a weekend. Traffic jams will occur on most roads at this time! Thank you for staying at Wuhan Luojiashan Hotel and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travellers
1 review
4.5/5
Great
Posted on Aug 1, 2024
The room is large and very close to Wuhan University. The overall facilities are very new and the breakfast is good. It is suitable for business trips or tourism.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Luojiashan Hotel and sharing your experience with us. I am very pleased that the hotel front desk provided you with attentive service. Luojiashan Hotel is located at No. 19 Wudong Hunan Road, Wuchang. There is Guangbutun Metro Line 2 within 2 kilometers of the hotel. There are many large supermarkets and hotels within 2 kilometers of the hotel. It only takes about 25 minutes to reach Wuchang Railway Station and reach Wuhan. The high-speed rail station only takes about 30 minutes. The hotel is located at the southern foot of Luojia Mountain with beautiful natural scenery, close to Wuhan University. It is adjacent to the East Lake Scenic Area and only 800 meters away from the East Lake Greenway. The natural environment is unique and the environment inside the hospital is fresh and elegant. Juluojia Mountain can be seen in the distance, and you can stroll along the East Lake to enjoy it. It is a good choice for business travelers and sightseeing trips! Thank you again for your affirmation of our hotel. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Cozy 2-bed Room
Stayed in Jun 2024
Business travellers
95 review
1.0/5
Posted on Jul 22, 2024
Except for the hotel lobby, the elevator corridors are very hot;
The hotel does not have laundry facilities or facilities such as a gym;
In addition to the good location, the price/performance ratio is not high.
I was bitten a lot when I was resting at night.
Very poor check-in experience, I will not choose to stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry for bringing you an unpleasant stay experience! We are sincerely sorry. Regarding the feedback on hotel facilities and equipment, we actively report it to the leadership to take specific rectification measures. We hope that you can give us a chance to make up for it and give us the opportunity to provide you with better service and experience. If you have any other needs or questions, we are always here to help. Thank you again for your feedback and support. I wish you a happy journey!
Guest User
Cozy 2-bed Room
Stayed in Jun 2024
Family
2 review
4.1/5
Very Good
Posted on Jul 21, 2024
The location is superior, the transportation is convenient, the location is very prosperous, and it is convenient to travel. There is a parking space at the door, which is very convenient. There is also surveillance at the door, which is very reassuring. The hall is simple, atmospheric, well-organized, and has light music, which is very nice. The front desk is beautiful and generous, the service is enthusiastic, proactive, efficient, thoughtful and professional. The room is quiet, comfortable, very clean, the mattress is comfortable, the water comes out quickly, the water temperature is good and the bath is comfortable. The room is neat and tidy, the guest room aunt is kind, the service is good, quick and thoughtful. Very good, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Luojiashan Hotel and sharing your experience with us. I am very pleased that the hotel front desk provided you with attentive service. Thank you very much for your recognition of the hotel. Please help me give Xiaojia a five-star rating. Luojia Mountain Hotel is located at No. 19 Hunan Road, Wudong, Wuchang. The hotel is located at the southern foot of Luojia Mountain with beautiful natural scenery, close to Wuhan University. It is adjacent to the East Lake Scenic Area and only 800 meters away from the East Lake Greenway. The natural environment is unique and the environment inside the hospital is fresh and elegant. Juluojia Mountain can be seen in the distance, and you can stroll along the East Lake to enjoy it. It is a good choice for business travelers and sightseeing trips! Thank you again for your affirmation of our hotel. We look forward to your visit again and wish you a pleasant journey.
Cancankang
Cozy 2-bed Room
Stayed in Jan 2025
Family
41 review
1.0/5
Posted on Feb 13, 2025
It’s been so long since I issued an invoice, but there’s no response? Bad review.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, we would like to thank you for choosing to stay in our hotel and sincerely apologize for your unpleasant experience in invoicing. Regarding the invoice issue, we have conducted an internal investigation. This work has been delayed because the employee who contacted you has resigned. We are well aware that invoices are very important to you. We are deeply sorry for the inconvenience caused to you. To make up for this inconvenience, we are willing to provide you with some compensation, such as discounts for your next stay, vouchers or other small gifts. If you have any other needs, please feel free to let us know and we will do our best to meet them. We attach great importance to your feedback and hope that through this communication, we can gain your understanding and forgiveness. We promise to further optimize the invoice issuance process to ensure that similar problems will not occur in the future. We hope you will have a better experience next time you stay. I wish you a happy life!
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2024
Hygiene: clean, excellent hygiene, very good
Environment: quiet, arrived at night, around 1:00, very quiet
Service: very good, not many people at night, so quiet
Facilities: brand new, very quiet and good overall
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your love and recognition of Luojiashan Hotel. Luojiashan Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Luojiashan Hotel looks forward to your visit again!
Dajiangtangsoup
Cozy 2-bed Room
Stayed in Feb 2024
Business travellers
21 review
4.7/5
Amazing
Posted on Mar 30, 2024
This is a five-diamond hotel on Ctrip. This time, I feel that this is a hotel that can still do better. It's a hotel in an alley near the school. The alley looks quite open when you go in, and it's very quiet at night, which is a plus. The check-in at the hotel front desk is a bit chaotic. You need to queue up for check-in and check-out. There are four counters but only one is open for check-in. Moreover, when checking out at noon the next day, the hotel may be holding an event, so the room allocation is a bit chaotic, and many people are waiting in the lobby. In terms of hygiene, the ventilation effect of the hotel is okay, and the bedding in the room is relatively new, but there are still a lot of nail clippings on the carpet. I was a little frustrated and asked the front desk to vacuum the floor again. Later, I found hair on the bedside table and black glue on the shower head. I didn't ask the front desk for these. After a long journey, I silently used the plastic wrap I brought to wrap the remote control and other things, and then replaced the shower head with a replacement shower head I brought, and changed the water pipes. I brought my own blanket for the bedding. I still hope that the hygiene can be more meticulous in the future.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for your visit. Thank you for meeting you at Wuhan Luojiashan Hotel, thank you for your recognition, thank you for your feedback. At the same time, we are also working hard to do better. I believe Xiaojia will do better in the future, and sincerely look forward to your visit again! I hope that staying again will bring you different surprises and touches.
Anonymous User
East Lake View Kingsize Room
Stayed in Mar 2024
Couples
4 review
4.5/5
Great
Posted on Apr 6, 2024
Facing East Lake, the view is OK, but the house is being demolished near the hotel, and there are many ruins, which affects the view.
Not close to the commercial street and the road, in a secluded yard, it is very quiet at night, but in the morning there are children playing in the corridor early, and I can hear them clearly. The sound insulation of the door is average.
The hotel facilities are all necessary, but there is no icing on the cake. Compared with the same price, for example, a certain flower, it feels a little worse.
By the way, I want to complain about the hair dryer. The low-end feels like a hurricane!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your full score review. Your support and encouragement are the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Wuhan Luojiashan Hotel will always stand in this city, waiting for your arrival! See you there! I wish you a happy day!
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Couples
66 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The ground parking lot is large, and there is a gas station at the intersection, which is convenient for self-driving. Guting Coffee Garden is quiet and peaceful, and you can see the lake view from the upper floors. However, the lakeside is under repair recently, and it is all fenced off. It should be restored in a few months.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your full score review. Your support and encouragement are the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Wuhan Luojiashan Hotel will always stand in this city, waiting for your arrival! See you there! I wish you a happy day!
Anonymous User
Cozy 2-bed Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The location of the hotel is very good, the facilities are complete and clean, and it is very comfortable. There is a cafe downstairs, and the birds are singing and the flowers are fragrant. I will come back next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your full score review. Your support and encouragement are the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Wuhan Luojiashan Hotel will always stand in this city, waiting for your arrival! See you there! I wish you a happy day!
Guest User
East Lake View Kingsize Room
Stayed in Feb 2024
Solo travellers
23 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel's large courtyard is beautiful, especially the beautiful ancient pavilion. The hotel's restaurant has good service, delicious food and elegant environment.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your full score review. Your support and encouragement are the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Wuhan Luojiashan Hotel will always stand in this city, waiting for your arrival! See you there! I wish you a happy day!