China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)

China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park) Reviews

China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)

Block C, Optics Valley Creative Building, 465 Guanshan Avenue, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)
China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)
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Guest Reviews of China Youth Qiuguo Hotel (Wuhan Guanshan Avenue Optics Valley Software Park)

9.7/10
Excellent
1508 review
Verified reviews
Location9.6
Amenities9.7
Service9.8
Cleanliness9.7
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Positive reviews(1494)
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Easy to get around(53)
Delicious breakfast(52)
Large rooms(40)
Stayed multiple times(15)
Negative reviews(14)
Guest User
Guestroom (Double Bed).
Stayed in Dec 2024
Booked for others
1 review
10.0/10
Outstanding
Posted on Feb 1, 2025
g g gg g g g
Response from Property: 尊敬的顧客：【商務出行優選▶免費三款贈飲▶免費商務打印】您好！世界燦爛盛大，歡迎回家！衹想把最好的服務帶給每一位客官，衹希望您能喜歡。看到果寶貝簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~秋果酒店為每位客人提供最為貼心細緻的服務，及超值的體驗。衹要客官有需求，小果會全力以赴為您創造呀！小果一直都是免按金、免查房的喲~夜宵雖然衹是簡單的粥品，但是小果有在認真的製作，衹想把簡單的美味留給客官。小果一直都關注着客人在入住期間的感受，同時積極提高自身的專業水平和服務標準力求讓客官能感受到回家一般的温馨，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝果寶貝對酒店的肯定，期待您下次回家喲。
Guest User
Enjoyable Cozy Double Bed Room - Cloud Sofa - Zero Pressure Mattress - Hisense 4K TV
Stayed in Jun 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jul 12, 2024
OK🆗🆗🆗
Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨！
Guest User
Guestroom (Double Bed).
Stayed in Jan 2025
Travel with friends
2 review
1.0/10
Posted on Feb 6, 2025
It was my first time in Wuhan. I carefully selected a hotel, but the hygiene was terrible. The quilt was black and the pillow had yellow stains. I didn't know what the unknown liquid was, so I didn't dare to sleep on the pillow. There was toothpaste on the table, which meant it hadn't been wiped at all. There was dust everywhere, and it was extremely difficult to wait for the elevator. I waited for half an hour to go downstairs. I don't want to say anything, speechless
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing our hotel and taking the time to provide us with your feedback. We are deeply sorry for the room hygiene issues you encountered during your stay. This is by no means our usual service standard, and we express our sincerest apologies for this. Your feedback is important to us, as it helps us identify and improve deficiencies in our services in a timely manner. In response to your question, we have immediately launched an internal investigation and confirmed that there were omissions in our cleaning process. To this end, we have taken the following corrective measures: 1. Strengthen training: We have conducted another hygiene and cleaning training for the housekeeping department staff to ensure that every employee is clear about the cleaning standards and operating procedures. 2. Strict supervision: We have increased the frequency of spot checks on the cleaning quality of guest rooms to ensure that every guest room meets high standards of hygiene. At the same time, we have deeply reflected on this incident and realized that we need to further strengthen supervision and inspection in daily management to avoid similar problems from happening again. We promise to continuously strive to improve the quality of our service and provide every guest with a clean, comfortable and warm accommodation environment. To show our sincerity, we hope to have the opportunity to serve you again and provide you with a free upgrade or other forms of compensation during your next stay. Please contact us through the booking platform or directly contact the hotel front desk so that we can arrange it for you. Thank you again for your feedback and support. We look forward to providing you with a better service experience in the future. I wish you all the best!
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Family
11 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Super big room🤩🤩🤩! The service was also very good. 👌There are shopping malls on both sides next door!
Original TextTranslated by Google
Response from Property: Dear guests: [Business travel preferred ▶ Three free drinks ▶ Free late-night warm stomach porridge] Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Guestroom (Double Bed).
Stayed in Feb 2025
Couples
7 review
6.0/10
Posted on Mar 2, 2025
The bed sheet has stains in several places and the quilt cover is torn.
Original TextTranslated by Google
Response from Property: 尊敬的客人：您好！非常感謝您向我們反饋關於房間布草和床上污漬的問題，我們對此深感抱歉，並立即對此事今天下午進行了詳細的調查。根據我們的檢查結果，酒店一直以來都嚴格遵守布草更換和清潔的標準流程，確保為客人提供乾淨、整潔的住宿環境，酒店為新店開業，所有床品布草都是全新狀態迎客，在您的反饋中提到的布草破損問題，我們經過仔細核查後發現，目前酒店對客準備的布草均為完好無損的。關於您説的清潔問題，我們理解您的感受，並對您在住宿期間遇到的不便表示誠摯的歉意。我們所有的床品布草向您承諾都是一客一換，儘管我們已經盡力確保客房的清潔和整潔，但顯然我們未能達到您的期望。為此，我們將採取以下措施來改進我們的服務：1. 再次加強對布草和床上用品的檢查流程，確保每一件用品都符合質量標準。2. 增加客房清潔人員的培訓，提高他們的服務意識和技能水平。我們非常重視每一位客人的反饋，因為這是幫助我們不斷改進和提升服務質量的重要機會。如果您在入住期間還有其他問題或需要進一步的幫助，請隨時與我們聯繫。
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Jan 9, 2025
Full marks, the room is very good, the bed is very comfortable, the pillows are very suitable, the overall experience is great, I will stay here again when I come to play in the future.
Original TextTranslated by Google
Response from Property: Dear guests: [Business travel preferred ▶ Free three free drinks ▶ Free late-night warm stomach porridge] Hello! Thank you for choosing Qiuguo Hotel. Your recognition and affirmation are our greatest motivation. Qiuguo is a new urban humanities boutique hotel. Everything starts from the customer's experience. Brand-new facilities and equipment, super-standard materials, and streamlined customer service processes. We are based on the principle of serving every customer well and making every guest who comes to the hotel feel at home. We work hard. You are welcome to follow us at any time. I hope that you can have a new experience next time. I sincerely look forward to your visit again. We are waiting for you in Qiuguo~
Guest User
Light Luxury Twin Bed Room - Business Exclusive - Mini Fridge - Smart Home - Hisense 4K TV
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 9, 2024
The room facilities are high-end, simple and very smart. The style of Qiuguo Hotel has many Tujia elements, and the robot delivery is also very convenient. The hotel has this kind of smart equipment throughout the house, making it very convenient to stay. The lighting is also very warm and not dazzling, the hotel breakfast room is also very large, and there are also facilities such as a laundry room and gym that can meet most needs. The environment is also very warm and high-end, and the privacy is very good. The bathrooms are designed with three separate areas, which is great, and the experience is very good. The service provided by Xiaoyou at the front desk is very professional. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear customer: [Near Wuhan Vocational and Technical College ▶ Near Huazhong University of Science and Technology ▶ Near Zhongnan University of Economics and Law] Hello! Wow~ The customer’s positive comments will make Xiaoguo take off! Home is where there is love. Xiaoguo always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. When you enter Xiaoguo, the first impression it brings to you must be Our professional, humanized service and skillful operation, and most importantly, will not bring you too much sense of strangeness and indifference. Xiao Guoguo’s sincere and enthusiastic strength will make you feel like you are not a low-end person. Stay there! Our hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious, and the meal time extends from 7:00 in the morning to 10:00 in the morning. Every time you come here, you will experience a different breakfast. Your satisfaction and comfort have always been what Xiaoguo pursues, and Xiaoguo will always maintain a good service attitude. In addition, the coffee, tea, mineral water drinks, etc. provided in Xiaoguo's room are free. Xiaoguo is also equipped with special children's slippers to facilitate children's stay. Thank you very much again for the five-star review from Guobao. Looking forward to your next visit home! I wish your baby a happy family and be happy every day!
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2024
Family
6 review
10.0/10
Outstanding
Posted on Oct 6, 2024
The location is not close to the city center, but the surrounding business facilities are very convenient. It is next to Optics Valley World and there are many delicious foods. The hotel is very cost-effective, has late-night porridge, and is also very new. Although breakfast is not included, I tried redeeming points and bought breakfast the next day. It is suitable for people who don’t want to eat high-carb foods every day. Although there are not many varieties, each one tastes very good, and there is also hot dry noodles. The overall service attitude of the staff is also very good, especially the uncle in charge of breakfast.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! The world is bright and grand, welcome home! I just want to provide the best service to every customer and hope you like it. I am really excited to see the simple yet profound praise from Guobaobei, and I am so excited to see that they recognize our service so much~Qiuguo Hotel provides every guest with the most considerate and meticulous service and a great value experience. As long as you have needs, Xiaoguo will do its best to create it for you! Xiaoguo has always been free of deposit and room inspection. Although the midnight snack is just a simple porridge, Xiaoguo makes it seriously and just wants to leave the simple delicacy to the guests. Xiaoguo has always been concerned about the guests' experience during their stay, and has actively improved its professional level and service standards to make guests feel as warm as home. Thank you very much for your praise for our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to seeing you back home next time.
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Every time I come to Wuhan, I only stay here. I can't praise the environment and sanitation. The service is impeccable and responsive. Especially the service WeChat is replied in seconds. It's comfortable to live here. By the way, the breakfast is also very delicious.
Original TextTranslated by Google
Response from Property: Dear guests: [Business travel preferred ▶ Three free drinks ▶ Free late-night warm stomach porridge] Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Light Luxury Queen Room
Stayed in Jan 2025
Business travellers
56 review
9.2/10
Great
Posted on Mar 2, 2025
Facilities: OK, but the elevator is not convenient. Environment: General, Service: Not bad. Hygiene: Very good.
Original TextTranslated by Google
Response from Property: Dear customers: [Preferred choice for business travel ▶ Three free drinks ▶ Free late-night stomach-warming porridge] May you have warmth in your heart, a smile on your face, and joy in your eyes! Thank you for choosing to stay at Qiuguo Hotel. We are very glad that you like our hotel so much. Qiuguo Hotel is located on Guanshan Avenue. This location provides you with great convenience in eating, living, traveling, entertainment and shopping. The hotel is a mid-to-high-end boutique hotel. The rooms are not only equipped with German Langlefu mattresses, but also use 60*80 high-weave yarn linens that are only available in high-end hotels, super comfortable down quilts, down pillows, and zero-pressure memory pillows, dry and wet separated sanitary shower rooms, French Cernua toiletries, and children's slippers and toothbrushes, toilet SARAYA disinfection machines, disinfectant wipes, humidifiers, unlimited drinks bars, and thoughtful butler services... I hope you will feel the warmth of home every day you stay at Qiuguo Hotel. All the staff of Qiuguo Hotel are looking forward to your visit again and wish you a happy life!
Guest User
Guestroom (Double Bed).
Stayed in Jan 2025
Other
3 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Actively upgrade the room type, the room is clean and tidy, the hygiene is excellent, I will consider staying next time
Original TextTranslated by Google
Response from Property: Dear customer: [Near Wuhan Vocational and Technical College▶Near Huazhong University of Science and Technology▶Near Zhongnan University of Economics and Law] Hello! Wow~ The favorable comments from the guests are going to make Xiaoguo take off! Home is where there is love. Xiaoguo has always hoped to use its thoughtfulness and warmth to become the home away from home in your heart. The moment you enter Xiaoguoguo, the first impression it brings to you must be our professional, humane service and skilled operation. The most important thing is that it will not bring you too much strangeness and indifference. You can't resist the sincere and enthusiastic power of Xiaoguoguo! Our hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious. The dining time lasts from 7:00 in the morning to 10:00 in the morning. Every time you come here, you will experience a different breakfast. Your satisfaction and comfort have always been what Xiaoguo pursues, and Xiaoguo will always maintain a good service attitude. In addition, the coffee, tea, mineral water and other drinks in Xiaoguo’s room are all free. Xiaoguo also provides special children's slippers to make it easier for children to stay. Thank you again for the five-star praise. Looking forward to your next visit home! I wish the baby and his family happiness and joy every day!
Guest User
Guestroom (Double Bed).
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 1, 2025
This is my second stay. The experience is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear Customer: [Business Travel Best Choice▶Three Free Drinks▶Free Late-Night Warming Porridge] Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!
Guest User
Guestroom (Double Bed).
Stayed in Jan 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Facilities: Good Hygiene: Good Environment: Good Service: Andy is very good
Original TextTranslated by Google
Response from Property: Dear guests: [Business travel preferred ▶ Three free drinks ▶ Free late-night warm stomach porridge] Hello! Thank you for your likes. Your support and encouragement are the greatest motivation for us to move forward. Qiuguo Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to seeing you again! hey-hey
Love-chen
Cozy 2-bed Room
Stayed in Aug 2024
Business travellers
8 review
5.5/10
Posted on Sep 21, 2024
Parking is very difficult. In an office building, there are many people going up and down the elevator, and the room is quite crowded, which is quite different from what was expected.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Xiaoqiu and taking the time to leave a review. Xiaoqiu deeply apologizes for the problems you encountered during your stay and sincerely apologizes to you. First of all, Xiaoqiu is very happy to receive your recognition of our services. This encourages Xiaoqiu and motivates Xiaoqiu to continuously improve service quality. Xiaoqiu will continue to maintain a good service attitude and strive to improve the shortcomings to provide every guest with a more perfect stay experience. The difficult parking situation has indeed caused you great trouble. Xiaoqiu is actively communicating with the property management about the completion time of the underground parking lot, striving to provide guests with a better underground parking environment. At the same time, Xiaoqiu's home also has a ground parking lot with 100+ parking spaces for residents to use. Xiaoqiu will also arrange staff to guide at the entrance to improve the convenience of parking. Regarding the problem of too many people getting on and off the elevator, Xiaoqiu will further communicate with the office building management to optimize the operation arrangements of the elevators, increase the frequency of operations during peak hours, and arrange dedicated guidance to ensure that guests can take the elevator quickly and safely. Regarding the problem of crowded rooms, Xiaoqiu will seriously reflect on it and start making improvements. Xiaoqiu saw that the room was upgraded for free to a light luxury twin room with an area of ​​35 square meters. We will discuss planning the layout of the room, utilizing the space wisely and maximizing comfort. Altruism, change, refinement and pragmatism have always been Xiaoqiu's core values. We will continue to polish our products to pursue the ultimate customer experience. We deeply apologize to you again and look forward to your visit again so that we can have the opportunity to make up for this regret. Xiaoqiu wishes you a happy life!
Guest User
Guestroom (Double Bed).
Stayed in Jun 2024
Couples
19 review
4.0/10
Posted on Jul 27, 2024
The room environment is also good and the service is good. The hotel is above an office building. There are many people entering the elevator during the morning and noon peak periods. There is an elevator used by the hotel. ***Last time I entered the elevator, there were really no people in the office building. If you open your mouth and curse people, what's wrong? There are 30 people waiting in line to enter the hotel elevator. ********* is a woman. Why can't I just get in the hotel elevator?
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, on behalf of all the staff of Zhongqing·Qiuguo Software Park Store, I would like to express my most sincere apologies for the inconvenience caused to you by the use of the elevator during your stay. At the same time, I would also like to thank you for being satisfied with the equipment and services in our room. recognition. We know that as a place of rest for your travel or business activities, a comfortable and convenient service experience is our constant pursuit. However, the problem of long waiting time in the elevator obviously failed to meet your expectations. We are deeply aware of this. Feel sorry. We fully understand the inconvenience and anxiety you may encounter while waiting for the elevator, especially during peak hours when the operating efficiency of a single elevator is indeed difficult to meet the immediate needs of all guests. Your feedback is a valuable source of improvement for us and directly identifies deficiencies in our facility configuration and operational efficiency. Regarding the issue of elevator configuration, when our hotel moved into this office building, it did make reasonable plans based on the estimated passenger flow at that time. However, with the development of tourism and the increase in hotel popularity in recent years, the occupancy rate has increased significantly, resulting in increased pressure on the existing elevators. We recognize that in the face of such changes, we need to be more flexible and forward-looking in adjusting our service strategies. In order to alleviate this problem as soon as possible, we have taken and are taking the following measures: We have included the exclusive use of hotel elevators in the hotel's long-term development plan. In the future, based on the actual situation, we will timely negotiate with the property management and landlords to negotiate for dedicated hotel elevators. Fundamentally improve elevator operation efficiency and service quality. We sincerely appreciate your valuable comments and suggestions on our work. Your voice is the ladder of our progress and the source of motivation for our continuous improvement of services. We sincerely invite you to visit Zhongqing·Qiuguo Guanshan Avenue Optics Valley Software Park Store again when you have the opportunity in the future. At the same time, we also very welcome you to give us more valuable feedback and feedback at any time through the front desk, customer service manager Yuanyuan, etc. suggestion. Every piece of your feedback is an indispensable guide on our growth path. We apologize again for the inconvenience caused to you and look forward to providing you with a better service experience in the days to come.