City Convenience Inn Wuhan Hankou Railway Station Reviews
City Convenience Inn Wuhan Hankou Railway Station
No.13 Jindun Street, Jianghan District, Wuhan, Hubei, ChinaView Hotel Details
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City Convenience Inn Wuhan Hankou Railway Station Guest Reviews
4.6/5
Very Good
626 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(626)
Positive reviews(608)
Reviews with photos/video(33)
Easy to get around(77)
Convenient location(63)
Close to train station(40)
Friendly front desk staff(38)
Classy environment(33)
Delicious breakfast(31)
Many amenities(17)
Perfect for business trips(7)
Negative reviews(18)
Parsa Barhaghi
Standard Double Room
Stayed in Oct 2024
Couples
18 review
5.0/5
Outstanding
Posted on Nov 15, 2024
An excellent choice for travellers using hankou railway station the next day. Check in was within 2 minutes completed and the room was a good size.
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
FDMS
Standard Double Room
Stayed in Oct 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on Nov 2, 2024
Modern and tasteful rooms, close to Houkan train station. Good condition.
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Kuziwashe
Superior 2-bed Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel was very convenient as it was just a short walk to Hankou railway station. The staff at the check in desk were very helpful as they helped us get the takeaway address and add more nights to our stay.
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Krayzie Souljah
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
3 review
1.5/5
Posted on Nov 27, 2024
Although hotel is in a somewhat good location, it is sleezy. I was approached on 2 occasions by 2 different people working in the building asking if I need **********. Definitely not family friendly.
Response from Property: Dear customer, hello! I'm sorry for the bad stay experience you had. Our store is a comprehensive property with a relatively complex environment. We apologize for any inconvenience caused by the surrounding environment. We will improve our management and hope to provide you with a better stay experience next time.
Guest User
Business Double Room
Stayed in Sep 2024
Solo travellers
4 review
2.0/5
Posted on Nov 3, 2024
Few blocks away from Hankou railway station but very hard to find because the hotel name is displayed in Chinese though the info you get is in English. Poor breakfast.
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Leona Vos
Standard Double Room
Stayed in Jul 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Location is great, expecially if you are travelling from/to Hankou Railway Station. Nice room and polite staff.
Response from Property: 尊敬的會員您好!非常感謝您選擇城市便捷武漢漢口火車站地鐵站店,感謝您的支持和好評,我們一定努力做到更好,酒店全體員工歡迎您的再次下榻,祝您愉快!
CWLI
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
14 review
4.2/5
Very Good
Posted on Nov 23, 2024
location near bus, train station, full of restaurants, service good
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Theashishkumarworld
Business Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Very good and cozy room.
Response from Property: 尊敬的會員您好!非常感謝您選擇城市便捷武漢漢口火車站地鐵站店,感謝您的支持和好評,我們一定努力做到更好,酒店全體員工歡迎您的再次下榻,祝您愉快!
KOBE stone
Superior Queen Room
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The best
Response from Property: 敬的會員您好!非常感謝您選擇城市便捷武漢漢口火車站地鐵站店,感謝您的支持和好評,我們一定努力做到更好,酒店全體員工歡迎您的再次下榻,祝您愉快!
EV569
Standard Double Room
Stayed in Nov 2024
Business travellers
22 review
1.0/5
Posted on Dec 17, 2024
The worst hotel booking. After I booked the hotel through Ctrip, I found Ctrip navigation and searched for more than 20 minutes with my luggage. I called Ctrip, but no one answered. Later, I found the hotel contact number and two guys found a desk on the first floor to check in. The lobby on the first floor was a mess and full of construction materials. I asked why the hotel didn't even have a sign of City Convenience Hotel. The guy said that the lobby was under renovation, so there was no sign. It was almost 11 o'clock at that time. I had to get up early to catch the high-speed rail the next day, so I didn't think much about it and just made do with one night. When I got to the room, the whole corridor was full of construction materials. The room was just painted and had a pungent smell. The room next to it had not been renovated yet, and there were loud voices of renovation workers. I went down to the front desk to check out, and the front desk said that the hotel had been booked and could not be cancelled. Is this the management of City Convenience Hotel? It was really disappointing. I called Ctrip to complain, and Ctrip said that the hotel did not report the renovation and they didn't know. The phone number Ctrip on the hotel booking page has been unanswered. Is this how Ctrip makes consumers unable to complain? I am a Ctrip Diamond VIP customer and a City Convenience Hotel Gold Card member. It can be seen that both Ctrip and City Convenience Hotel only charge management fees without any substantial supervision. I suggest that you use Ctrip to book hotels with caution. If City Convenience Hotel has this kind of supervision, I suggest that you do not stay in it.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!非常抱歉給您帶來的不好的入住感受,分店深表歉意,再次説聲抱歉,分店很重視您提出的意見,會加強整改。希望下次入住能有好的入住感受。
Qiudaoyu❤️💚💛
Standard Double Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The room was very clean and tidy, quite satisfactory. The environment was good, very close to Hankou Railway Station, just a few minutes' walk away, there were many types of breakfast, including steamed buns, hot dry noodles, etc. The front desk service was also very enthusiastic, highly recommended, and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Guest User
Business Double Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Very good, very good, quite convenient
Facilities: quite complete, close to the train station, very good, give it a try. Convenient to stay overnight, good, mainly convenient
Original TextTranslated by Google
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Guest User
Business Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The location is very convenient, only ten minutes walk from the station. The hotel service is also very good, with complete facilities, but it is recommended that the laundry room provide some laundry detergent for more convenience. In addition, there are so many delicious foods in Wuhan. I haven't eaten them all in two days. I have to come again when I have time~
Original TextTranslated by Google
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
yinlu4108
Standard Double Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The location is easy to find, very close to Hankou Railway Station and Metro Station, there are supermarkets and places to eat downstairs, the hotel front desk is very friendly, the breakfast is not bad, I will come again next time
Original TextTranslated by Google
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!
Duiduige
Standard Double Room
Stayed in Sep 2024
Solo travellers
39 review
4.7/5
Amazing
Posted on Oct 23, 2024
Overall it's good, very close to the entrance, convenient for catching the bus in the morning
Original TextTranslated by Google
Response from Property: Dear member, hello! Thank you very much for choosing City Comfort Inn Wuhan Hankou Railway Station Subway Station. Thank you for your support and praise. We will definitely work hard to do better. All the hotel staff welcome you to stay again and wish you a pleasant stay!