To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1081)
Positive reviews(1021)
Reviews with photos/video(76)
Easy to get around(69)
Delicious breakfast(52)
Average sound insulation(23)
Large rooms(22)
Perfect for business trips(21)
Friendly front desk staff(17)
Stayed multiple times(11)
Close to metro(9)
Negative reviews(60)
Guest User
Classic Double Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 26, 2024
Great service and support. Would definitely use again when visiting family in the city.
Response from Property: Thank you for your comments and appreciation! Your satisfaction is the driving force of our good service, looking forward to seeing you again! I wish you a happy life, happy every day!
Volker Martin
Executive Double Room
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Dec 27, 2024
A good hotel in Wuhan. Friendly staff and good service. Very time again…
Response from Property: Thank you for your comments and appreciation! Your satisfaction is the driving force of our good service, looking forward to seeing you again! I wish you a happy life, happy every day!
Cherrie Angeles ( The Philippines )
Business Room (2 beds)
Stayed in Feb 2024
Family
43 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel service is excellent .. thank you
Response from Property: Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are looking forward your next stay whenever your trip brings you back to Wuhan in the future.
Anonymous User
Classic Double Room
Stayed in May 2024
Business travellers
6 review
3.0/5
Posted on Jul 12, 2024
Dated and old hotel, gets creepy at night especially if you are taking the corner room.
Response from Property: Dear guest, thank you for choosing to stay at the Renaissance Wuhan Hotel and providing valuable feedback. Hotel has gradually renovated guest rooms and replaced them with brand new facilities and equipment in 2019. We welcome you to visit and experience our newly renovated rooms again. Thank you again for your feedback. We look forward to your visit again. If you have any needs, please feel free to call our hotel's service hotline at any time.
JohnZhu
Classic Twin Room
Stayed in Jan 2024
Family
9 review
3.7/5
Posted on Feb 21, 2024
Not much service at this place. Convenient location, passable breakfast.
Response from Property: Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are looking forward your next stay whenever your trip brings you back to Wuhan in the future.
DieJur
Executive Double Room
Stayed in Apr 2023
Travel with friends
31 review
4.5/5
Great
Posted on May 29, 2023
The hotel is nice and clean. The breakfast is very simple. I would suggest to go outside.
Is not much around but within 5 minutes you are the East lake. Or 25 min at the riverside.
Hotel staff were very friendly and helpful.
Response from Property: Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are looking forward your next stay whenever your trip brings you back to Wuhan in the future.
Guest User
Executive Room (2 beds)
Stayed in Mar 2023
Family
2 review
4.5/5
Great
Posted on Jun 22, 2023
the hotel is very convenient, near to metro station, just within 5 mins. also close to a many popular restaurants serving local famous dishes. highly recommended for tourists from outside the city.
Response from Property: Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are looking forward your next stay whenever your trip brings you back to Wuhan in the future.
Lvxingdeqiaokeli22
Classic Twin Room
Stayed in Sep 2024
Other
5 review
5.0/5
Outstanding
Posted on Oct 20, 2024
very quiet
Response from Property: Dear guest, thank you for choosing Renaissance Wuhan Hotel as your first choice for your trip to Han. We are honored that the hotel has left you wonderful memories during your stay. All hotel ambassadors are committed to creating an unforgettable and wonderful experience for guests. experience. Whether you come to this city for business or leisure, we hope to provide you with exquisite space and services to start a wonderful journey full of inspiration and creativity. Sincerely thank you for your affirmation and praise, and look forward to seeing you again!
jicky-me
Business Room (2 beds)
Stayed in Aug 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Nov 15, 2023
very good and very useful in wuhan
Response from Property: Thank you for taking the time to give your comment in regards to your recent stay at the Renaissance Wuhan Hotel. We are looking forward your next stay whenever your trip brings you back to Wuhan in the future.
_sirun
Classic Double Room
Stayed in Nov 2024
Solo travellers
3 review
4.3/5
Very Good
Posted on Jan 27, 2025
Renaissance Wuhan As the only Renaissance in Central China, it has no merits and no faults and it is timeless!! There is no problem with hygiene. It is very good and clean. The environment is good. It is very old-fashioned. The service is average. It is not an executive room. I didn’t go to the lounge, so I can’t give a comprehensive evaluation.
The public area is very good
Original TextTranslated by Google
6/20
Response from Property: 尊敬的客人,您好。感謝入住武漢光明萬麗酒店並分享您的酒店體驗。我們對酒店員工在服務過程中給您造成的不便感到十分抱歉! 請接受我們誠摯的歉意。請相信這不是酒店的整體服務品質。 酒店管理團隊非常重視您的反饋,為賓客提供卓越的服務是每位領航員的追求,我們將進行鍼對性地培訓以避免此類問題再次發生,同時把您對我們的期待作為我們努力的方向。酒店會在日後的運營中,不斷的改進,更加強調員工言語表達方式上的親切、細緻、貼心,使您能更真切地感受到我們對您的關懷。同時感謝您提出的反饋意見,您的評論幫助我們在日常運營工作中持續關注客人需求的問題,我們將不斷的改進。
Guest User
Classic Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel is strategically located, with convenient shopping, dining and transportation nearby. It is a 20-minute walk to the famous East Lake, Shahu Lake, and the Provincial Museum. The rooms are spacious and comfortable, the environment is quiet, the service is thoughtful and enthusiastic, the breakfast is rich and of good quality, the overall cleanliness is tidy, the room is large and comfortable, the facilities are complete, the hotel's interior decoration is relatively classic and old-fashioned, the breakfast variety is diverse, and I love the hot dry noodles very much! Every time I come to Wuhan, I must stay in the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對於武漢光明萬麗酒店的喜愛。入住武漢光明萬麗酒店,酒店毗鄰東湖風景區,您可以在商務行程之餘沿東湖綠道騎行,飽覽東湖的旖旎風景,或者前往湖北省博物館,感受歷史悠久的荊楚文化。我們非常榮幸您對於酒店的認可和鼓勵,我們將不斷努力,為您提供更為無可挑剔的服務和細節體驗,酒店全體大使祝您新春快樂,萬事萬麗!
ZCJ
Classic Double Room
Stayed in Nov 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Dec 29, 2024
It was a pleasant experience. The hotel presented oriental hospitality very well. I felt the service concept of all the hotel staff from the bottom of their hearts: trying to take good care of all guests. Careful, considerate, comfortable, thank you Wuhan Guangming Renaissance, I will definitely stay next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您將武漢光明萬麗酒店作為您來漢之行的首選,很榮幸在您入住期間酒店給您留下了美好的回憶,酒店全體大使致力於為賓客打造難忘且美妙的非凡體驗。無論您到這座城市出差或是休閑,我們都希望為您提供精緻的空間和服務,為您開啟充滿靈感和創意的精彩旅程。誠摯地感謝您的肯定及讚譽,期待與您的再次相見!
Guest User
Classic Double Room
Stayed in Oct 2024
Family
25 review
4.3/5
Very Good
Posted on Nov 10, 2024
The room was very clean. The distance to Hubei Provincial Museum was not bad. It was a short drive from the Erqiao Bridge. There was also a delicious street nearby with many choices.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您將武漢光明萬麗酒店作為您來漢之行的首選,很榮幸在您入住期間酒店給您留下了美好的回憶,酒店全體大使致力於為賓客打造難忘且美妙的非凡體驗。無論您到這座城市出差或是休閑,我們都希望為您提供精緻的空間和服務,為您開啟充滿靈感和創意的精彩旅程。誠摯地感謝您的肯定及讚譽,期待與您的再次相見!
Guest User
Executive Room (2 beds)
Stayed in Sep 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The service is very enthusiastic and answers all questions. The room facilities are very good, and it feels like an old star hotel. The mattress and pillow are neither soft nor hard and very comfortable. The breakfast is very rich, the hot dry noodles are delicious, and there are many kinds of fruit bread. The swimming pool is open until 11pm, which is a bit cold in this season.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Renaissance Wuhan Hotel as your first choice for your trip to Wuhan. We are honored to have left you with wonderful memories during your stay. All the ambassadors of the hotel are committed to creating an unforgettable and wonderful experience for guests. Whether you come to this city for business or leisure, we hope to provide you with exquisite space and service, and start a wonderful journey full of inspiration and creativity for you. Sincerely thank you for your affirmation and praise, and look forward to seeing you again!
Guest User
Executive Double Room
Stayed in Sep 2024
Business travellers
9 review
3.3/5
Posted on Oct 27, 2024
The hotel facilities are very old, the rooms are small, and the furniture and decoration have obvious signs of use.
There are few breakfast options, but the taste is good. The executive lounge is open for a short time and the space is small, especially when dinner is open. There are so many people that there is no room.
The service is very good and they will actively help solve problems. But it is not very helpful for the stay experience.
The people staying in the hotel are strange and noisy.
Overall, everyone should avoid the pit and it is not worth coming again.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好。感謝您選擇武漢光明萬麗酒店並在此留寶貴的意見,非常抱歉本次入住沒能滿足您的期待。關於您提到設施陳舊的問題,酒店從2019年開始陸續裝修了客房及宴會廳等,酒店每年也會根據磨損情況去進行配套設施的更新和新設備的採購。對於您本次的入住體驗,我們深切致歉酒店的服務沒能達到您的預期。您下次入住時可以提前聯繫酒店賓客服務經理,我們將盡最大努力為您提供更好的居住體驗,從而彌補此次給您帶來的遺憾。衷心的期望您能再次預訂我們酒店,通過我們的努力得到您的滿意,感受到我們的心意。