Kingdom Shuyu Hotel

Last month, my daughter came to Wuhan during the school vacation and stayed at his home. She had a great experience, so I stayed at his home again this time. It was clean and hygienic, and the service was very good. Special thanks to Hu Meili, she is very attentive, and we also Before we even set off, she called her to ask about when we would arrive in Wuhan and what time we would check in. If we needed anything, we could contact her at any time. It was very heartwarming to hear that. The location of the hotel is also very good, not far from the subway station and only a few minutes away from the train. It’s only two stops away, and there are a lot of places to eat around. It’s very convenient to order takeout or go out. Wuhan is a great place and I will come again.

The hotel is close to the business district and subway, making traveling very convenient. The self-service check-in service is very convenient, and the takeaway orders can be delivered to the room by a robot. The room is clean and tidy, and the bedding is very comfortable. The gym, laundry room, breakfast room and coffee shop are fully functional. The breakfast is particularly rich and the dining environment is very good. Let me commend the service by name, including the dedicated housekeeper Xiao Hu, and the very enthusiastic elder sister He Aiqun. After staying for 3 consecutive nights, Sister He kept the room very clean every day and enthusiastically provided sweet soup as a gift. This stay was a very good experience. I will choose here again next time I come to Wuhan. Thank you very much to every staff member here.

The hotel hardware and software are not good, the hygiene is poor, and the hardware is poor. I have never seen a five-diamond hotel using Hengjie sanitary ware. According to the hotel introduction, it has not been open for a long time. There are holes in the floor of the room, the faucet is loose, the shower head is leaking, and there is no one to maintain it. The sound insulation of the room is poor, it is close to the road, and the windows used are of such poor quality that you can clearly hear the motor vehicles outside, moving chairs upstairs, and the voices next door. The quality of the bedding is not good, the pillows have a peculiar smell, and the quilt cover is definitely not made of high-quality fabric. Ctrip has a welcome fruit privilege. After staying for two nights, I didn't see any fruit peels. The staff is usually invisible, but they are very enthusiastic when calling to urge you to check out. Their tone is blunt, rude, and completely untrained. It doesn't look like a hotel, it is clearly like a state-owned guest house.

I have been registered with Ctrip for many years and have stayed in major hotels at home and abroad. This is my first time to write a review. I actually want to write a negative review. 10.21 Self-service check-in at 5 o'clock in the evening did not indicate on the room selection whether it faced the street or not. I was afraid of the noise when taking children with me. I chose the innermost room because I took the subway and felt a little sweaty after walking for a while, so I turned on the air conditioner. The effect was average. I thought it was turned on for a short time. Because I went out to eat at night, I returned to the air conditioner panel at about 8 o'clock, which showed 28 degrees indoors. I adjusted it to the maximum wind speed of 20 degrees and drove it for an hour or two to no avail. I opened the window facing the street and it was very noisy. The children were going to bed at about 9 o'clock in the evening, and they kept saying okay to me. It was so hot. At this time, I had some doubts that the air conditioner was not turned on. I called the front desk and asked the front desk to adjust the background temperature. About five minutes later, a staff member knocked on the door and said that the air conditioner was not turned on and only the fresh air was turned on. At this time, I was very speechless. The child could not sleep because it was very hot. I'm sweating even though I'm wearing a thin top in the hot weather It's past ten o'clock and the child is still not asleep. Only the inner bed can get a little bit of wind. There is no wind at all from the outside. I have to open the window and open the curtains. The lights are bright outside and it's very noisy. I can't fall asleep at all. After fanning the children and opening the windows for two hours, the children finally fell asleep and I was exhausted. I would like to ask the hotel management staff in Xisha Hotel. The high temperature is 30 degrees during the day and 28 degrees indoors. Isn't it worth turning on the air conditioner? ! The staff said that one of the guests was afraid of the cold. He was afraid of the cold and didn't know why he didn't turn on the air conditioner. Is he a ****? I sincerely hate this hotel. I don’t want to give it a single star. I will never go there again. I also hope that everyone will ask if the air conditioner can be turned on before staying. Is this really necessary for a room price of nearly 400? ! ? ! ?

Xiaoshen Ethan upgraded to a suite for free. The room design, facilities, and color matching are modern, and the equipment is smart. The light turns on automatically when you enter the door. There is also a capsule coffee machine. The cups are warm when you take them out. The toilet is smart and the seat is warm. The quality and aesthetics are online, and it is also a good reference for home decoration. Although the suite I live in is facing the street, the windows are soundproof, and the curtains are automatic when I sleep well. All in all a good experience.

The location is very convenient, the stay is very comfortable, the hotel staff are very good, the breakfast is still very good, I am not staying for the first time, Chen Cong's service is really good, any problems can be solved and dealt with, including me I can’t change my power bank and contact customer service to help me solve the problem. It’s really good that the director can help you solve the problem in time with a message when I need help urgently. I will still stay at this hotel when I come here on business in the future. Because it feels really good for me

房間非常的智能，一樓大廳的帥哥和小姐姐非常的熱心，看我們帶着小孩子，主動送了小童洗簌用品和水果零食，還贈送了一份早餐，真的很感謝，氣温雖然降了而且有風，但是我們感到很温暖。工作人員都很熱情，離店也很便捷。交通七八分鐘到地鐵，很便利。下次還會選擇。祝你們生意興隆！

交通便利、酒店附近有西北湖，環境很好，可以看櫻花，有花園道、萬松園等美食商圈，高大上和市井餐飲應有盡有，酒店服務很貼心，小朋友有單獨提供小孩的拖鞋和洗漱包，小朋友特別開心，下次來武漢還住這裏。

朋友來找我玩想着定個房間問問酒店有沒有佈置生日的，結果酒店直接給我升級房間了，房間裏的佈置也很好看，朋友直接感動哭了，也太棒了吧！服務不要太好，以後還會在支持！