InterContinental Wuxi Taihu New City Reviews

The services of the staff, Anna was excellent. This is the first time the hotel staff request to add them on a wechat group. However, it is a good thing we leave a handphone cable in the hotel and the staff wechat us and informed us about it. The hotel is very new.

Very new hotel, and nice rooms, not much in the location.

Had a late evening check in yesterday and was running late for an event- George, Tarison and Kenny were super helpful with a quick check in. They also spoke English so we felt comfortable asking them questions and overall our stay was very comfortable.

Pretty good, especially Philip Torison and Kenny! Excellent service

Very good place

good location

As a hotel lover and an InterContinental member, I booked the newly opened InterContinental Wuxi Taihu New City for a 3-day, 2-night trip to Wuxi. Because we came on a working day on Friday, there were not many guests staying. I booked a one-bedroom suite, and the front desk guy helped us upgrade to a large suite that is not available for external reservations. The room is on the 19th floor, about 100 square meters. There is a guest bathroom at the entrance, and then there is a reception area and a dining area. There is a large display cabinet behind the dining table. There is a small park outside the window, and the scenery is also good. The master bedroom is also very large, the bedding is very comfortable, there is also a large sofa in the room, there is a separate cloakroom, the master bedroom's washing area is also very large, there are shower rooms and bathtubs, you can take a bath to relax after returning to the hotel after a tiring trip. The hotel facilities are very new and there is no smell. Welcome fruits have been prepared in the room when you check in. There are many varieties and they are also very fresh. In the afternoon, I tasted afternoon tea in the executive lounge. The little brother's service was super good. Because it was a working day, there were few people coming, and they were all prepared one by one. We also had dinner in the executive lounge on the first night. The food was delicious. When we returned to the room, they had already made the bed for us. It was really considerate. On the second night, we chose to have a buffet at Yuan Coffee. There were many varieties, and there were small food trucks to deliver Buddha Jumps Over the Wall, Xiao Qinglong, Wellington steak, roast duck and freshly made cocktails🍸. It was fully booked on Saturday night. It was really popular on weekends. Although the hotel is quite remote, there is a Gonghu Bay Wetland Park and Xuntang Ancient Town nearby, which can be visited. Overall, the service is very good and it feels like home.

Checked in at Wuxi New Hotel again. The location of this hotel is a bit remote, but fortunately there is a subway station nearby, so it is convenient to go out for dinner. There is also a popular spiral staircase in the hotel lobby, which is very photogenic. The hotel manager Xandy checked in and provided very good service. She was responsive and added WeChat when I checked in. During the check-in, she tried her best to meet my requests. She was very nice! When I checked out, the guy at the front desk named Kenny was also very enthusiastic. In short, this experience was great!

Sarah at the front desk was very enthusiastic, and the check-in was fast and considerate. She also added WeChat for easy communication and answered all questions. The parent-child room we booked was warm and cute. The children were very excited when they entered. Various small details touched the children's hearts. The breakfast was rich in variety, both Chinese and Western, and the taste was good, nutritious and delicious. I will stay here again next time I come here!

The hotel facilities are very good. Kenny's service is very thoughtful. The family travels very comfortably. The location is good. It is very convenient to go to Liyuan and Yuantouzhu. The hotel breakfast is very satisfying.

When I came to Wuxi, I stayed at InterContinental Hotel Taihu New City. Elsa at the front desk provided great service! She was very patient when checking in, answered all my questions, and reminded me not to be late for breakfast during holidays. Her attitude was friendly and enthusiastic, which made me feel better in an instant. I must give her a thumbs up!

First, the hotel room is very clean, comfortable and tidy. After all, the newly opened hotel is very new, spacious and bright. The bathroom is large and the dry and wet separation toiletries are also very high-end. Second, the hotel environment is a bit remote from the city, relatively quiet, and the scenery is close to Shangxian River Wetland Park, about half an hour's drive from the scenic spot. Third, the hotel service level is online. What I want to praise is the front desk manager Kevin Jiang Kaixiang. He is skilled and professional in checking in quickly and introducing the hotel's memory pillows and buckwheat pillows. He provided me with the invoice header in advance. The greetings of various details made me feel meticulous. Moreover, as a man, he is so careful, which shows that his professionalism is very high. He has an indelible memory and is definitely a service benchmark. Finally, I want to say that the hotel is not equipped with robot delivery. Breakfast needs to queue up. The guests may be very busy and the business is very good. The swimming pool is small, and parking is free of registration. The exit is a bit narrow and easy to be scratched by vehicles. I hope it can be improved later.

The room was very good! We were upgraded to a view room. We also liked the InterContinental Byredo's toiletries. The breakfast was also very delicious with a wide variety of options. The front desk service was very helpful and the attitude was very good! The bed was also comfortable and had JBL speakers! The bar on the 25th floor had good specials, and the Caifenglou was also delicious. The swimming pool was a little small and the water was a little cold.

Accompany my wife to Wuxi to participate in the half marathon. The hotel is at the end of the full marathon. The location is very good. Walk to the convention and exhibition center to get the gift bag. The hotel facilities are very new. The app shows that I was upgraded to a suite one day in advance. The room is very large and the water bar is impressive. If my wife can continue to win the lottery for the West Marathon next year, she will continue to book this hotel🌿