Deacon House Wuxi

Deacon House Wuxi Reviews

Deacon House Wuxi

No. 335 Zhongshan Road, Liangxi District, Wuxi, Jiangsu, 214001, ChinaView hotel details
Deacon House Wuxi
Deacon House WuxiDeacon House WuxiDeacon House Wuxi
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Guest Reviews of Deacon House Wuxi

9.2/10
Very Good
2241 review
Verified reviews
Location9.3
Amenities8.9
Service9.2
Cleanliness9.2
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All reviews(2241)
Positive reviews(2169)
Reviews with photos/video(371)
Easy to get around(392)
Located in the city centre(199)
Convenient for shopping(122)
Friendly front desk staff(91)
Perfect for business trips(42)
Many dining options(27)
Loved the night views(22)
Negative reviews(72)
Geluwufendui
Business Cozy Room (Double Bed) (Shower)
Stayed in Dec 2025
Business traveller
35 review
3.5/10
Posted on Feb 6, 2026
Facilities: It's an older hotel, with a bit of a dated feel. Hygiene: It was acceptable and met expectations, but I found an insect in my breakfast. I called a staff member over, and they just took it away and threw it out without any explanation. Can you believe the nerve? Environment: It was alright, I guess. Service: The breakfast staff was truly awful, even worse than a budget hotel. It took half an hour to get a bowl of noodles.
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EST19XX
Business Cozy Room (Double Bed) (Shower)
Stayed in Dec 2025
Couple
68 review
10/10
Outstanding
Posted on Jan 6, 2026
The hotel's location is excellent, right in Wuxi city center's Sanyang Plaza, making dining and shopping very convenient. The subway station is also near the hotel, so transportation is a breeze. The hotel environment is great, the cleanliness is good, and the service attitude is also nice. Overall, it's highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your positive feedback. As you mentioned, our location is very convenient for transportation, shopping, dining, and visiting tourist attractions. We have relayed your positive feedback to our colleagues and superiors, and everyone is very pleased. We look forward to providing you with even more satisfactory service during your next stay.
Doumihuangjinpu
Superior Twin Room - Window Sofa
Stayed in Dec 2025
Travelling with friends
6 review
5.0/10
Posted on Jan 3, 2026
As soon as I entered the room, there was a musty smell. Then I found hair in the toothbrush and stains on the mattress. Overall, it wasn't a good experience.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your feedback. We sincerely apologize for your unpleasant stay. The musty smell in your room may be due to the recent changeable weather. I have informed our executive butler to inspect and follow up on the room. We will continue to monitor the cleanliness of the room and improve hygiene standards. We look forward to providing you with more satisfactory service on your next stay.
Huishuohuadehongshaorou
Superior Twin Room - Window Sofa
Stayed in Dec 2025
Family
27 review
10/10
Outstanding
Posted on Jan 2, 2026
It was okay, a bit old-fashioned and the room had a strange smell, so I asked to switch. The rest was pretty standard, though the bathtub wasn't very convenient. The showerhead was fixed too low, only reaching the height of the tub, not high enough for a person.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your feedback. We sincerely apologize for your unpleasant stay. Most of our rooms have bathtubs; only business single rooms and a few suites have separate showers. If you visit Wuxi again, we welcome you to stay at Degen Hotel again, and we can arrange a room with a shower for you. We look forward to your next visit and giving us the opportunity to provide you with excellent service again. Thank you.
Guest User
Business Cozy Room (Double Bed) (Shower)
Stayed in Nov 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Dec 12, 2025
The hotel's location is excellent, right outside the commercial center, with convenient access to the subway and bus. The hotel lobby, hallways, and rooms are clean, tidy, and comfortable. The staff, especially the receptionists at the entrance, are kind, warm, and attentive. One suggestion: as the weather gets colder, some dishes in the restaurant seem a bit under-heated; it would be good to improve the insulation.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your positive feedback on our front desk service. I have relayed your positive feedback to our colleagues and supervisors, and everyone is very happy! We sincerely apologize for the less-than-ideal breakfast experience. We will improve our food temperature control measures. Thank you very much for your valuable suggestions and reminders. We look forward to providing you with even better service during your next stay.
Mingminghenailei
Superior Suite - High Floor City View
Stayed in Oct 2025
Business traveller
36 review
9.0/10
Great
Posted on Nov 18, 2025
I used a voucher for a two-night suite, which could be split, offering excellent value for money (positive review). The suite has a living room where you can sit, drink tea, and chat. The living room and bedroom can be completely separated (as shown in the photos), and each has its own bathroom (very convenient). The room's hygiene details were meticulous, meeting star-rated standards; however, the outside window was dirty, affecting the view. It was early November, and the nighttime temperature was 11-12 degrees Celsius. The room's air conditioning only made it colder and was completely ineffective. The bathroom only had a bathtub, and it was very deep (a short person like me, 160cm tall, had to lift my leg quite high to get in). Although there were two showerheads, the rain shower and regular shower were inconvenient to use. The movable showerhead could only be placed about 70-80cm from the bottom of the tub, making both showerheads difficult to use. While I could manage with the air conditioning and shower, they would be very unfriendly for elderly guests. The parking lot is located on the ground floor of an adjacent building and is not connected indoors to the hotel; you have to walk outside to reach it. Parking is free; you just need to register your license plate at the front desk upon check-in. If the hotel is five-star, the parking lot environment is motel-level. The hotel's central location is impeccable in terms of convenience. At 505 RMB per night for a suite without meals, it's just for a casual stay. I wouldn't recommend it for families with children or elderly people.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your feedback. We sincerely apologize for your unpleasant stay. The lack of a separate wet and dry area in our bathroom is due to room space limitations, which we were unable to achieve during our hotel renovations; we believe you can understand. We are aware of the dirty glass issue and have plans to clean all the exterior glass of the building. The separation of the parking lot from the hotel does cause inconvenience for guests; this is currently beyond our control regarding the building structure, and we hope you understand. We look forward to providing you with more satisfactory service during your next stay.
Anonymous User
Family Room - High Floor Canal-View
Stayed in Oct 2025
Family
10 review
9.7/10
Amazing
Posted on Nov 17, 2025
The hotel's location is great, very convenient for taking the subway or getting a taxi! The decor is a bit classic/old-fashioned, and the bathtub isn't really suitable for elderly guests, it could be a bit dangerous. However, the bed and pillows are very comfortable. The hygiene was excellent! It was practically spotless. The staff helped with luggage, the service was very attentive. The price was also very reasonable! I would definitely consider staying here again next time I'm in Wuxi.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your feedback. We sincerely apologize for your unpleasant stay. Most of our rooms have bathtubs; only business single rooms and a few suites have separate showers. If you visit Wuxi again, we welcome you to stay at Degen Hotel again, and we can arrange a room with a shower for you. We look forward to your next visit and giving us the opportunity to provide you with excellent service again. Thank you.
Guest User
Business Cozy Room (Double Bed) (Shower)
Stayed in Oct 2025
Couple
21 review
9.0/10
Great
Posted on Nov 9, 2025
I was looking for a hotel in downtown Wuxi this time, hoping to explore the old city center, and stumbled upon this one. Upon arrival, I found its location to be truly exceptional, just about 100 meters from Sanyang Plaza Metro Station, making travel to and from the train station incredibly convenient. The hotel is within walking distance of several downtown Wuxi landmarks and former residences of famous figures, including Chong'an Temple, Abing's Former Residence, Zhonglou Academy, Xiaolou Alley Historic District, Qian Zhongshu's Former Residence, and more, all of which I visited this trip. I had pre-activated my free room upgrade and late check-out benefits through Trip.com, so I was upgraded from a Business King Room to a Deluxe King Room. The layout of the Deluxe King Room felt a bit old-fashioned; the bathroom still had the classic tub-shower combo. However, it was very well-arranged and made good use of space, so the room didn't feel cramped at all. The sofa by the window was very comfortable and offered a nice view. The only downside was that when showering in the tub, the shower curtain didn't seal very well. Water always leaked out along the edge of the tub, making the bathroom floor quite wet. I had to use a bath mat to wipe it up, and if two people showered, the mat would get soaked and be difficult to dry. Fortunately, the bathroom had good ventilation, so the floor eventually dried out.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your recognition. As you mentioned, our location is very convenient for transportation, shopping, dining, and visiting tourist attractions. We sincerely apologize for your unpleasant stay. Most of our rooms have bathtubs, while only some business rooms and suites have separate showers. We look forward to providing you with more satisfactory service during your next stay.
Guest User
Business Cozy Room (Double Bed) (Shower)
Stayed in Oct 2025
Business traveller
27 review
10/10
Outstanding
Posted on Nov 20, 2025
Facilities: A relatively old-fashioned hotel. Environment: Clean, with classic decor. Location: A few minutes' walk from the subway station, right next to Plaza 66, which is very convenient. There's a Southeast Asian restaurant downstairs serving Malaysian cuisine.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇無錫德根飯店,並給予我們的認可。正如您説的,我們的地理位置,無論是交通,購物,用餐還是去旅遊景點都是非常方便的。期待您下次入住時,為您帶來更滿意的服務。
Guest User
Superior Queen Room
Stayed in Dec 2025
Family
1 review
8.0/10
Very good
Posted on Jan 29, 2026
Great downtown location, very convenient for transport.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇無錫德根飯店,並給予我們的認可。正如您説的,我們的地理位置,無論是交通,購物,用餐還是去旅遊景點都是非常方便的。期待您下次入住時,為您帶來更滿意的服務。
peuily
Business Cozy Room (Double Bed) (Shower)
Stayed in Sep 2025
Family
18 review
10/10
Outstanding
Posted on Oct 8, 2025
I stayed at this hotel in Wuxi during the National Day holiday, and the overall service and facilities were excellent! The water pressure here is among the best I've experienced in any hotel, making showers super comfortable! Plus, all the rooms are on high floors, offering great views of Wuxi city. The front desk staff were also very kind and enthusiastic, and they proactively helped with my luggage! Parking was also very convenient. The hotel is right next to Plaza 66, making shopping and dining incredibly easy! Highly recommend! I didn't take any photos of the room, so here are a few pictures of Wuxi's attractions instead 😗
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your recognition. Our rooms are all located on high floors, offering panoramic views of the city's bustling cityscape during the day and breathtaking nighttime views of its neon lights. We look forward to providing you with even more satisfactory service during your next stay.
Shixuanziya!
Superior Queen Room
Stayed in Sep 2025
Family
14 review
10/10
Outstanding
Posted on Nov 11, 2025
[Highly Recommended] This hotel was unexpectedly fantastic! The location is convenient, just a 5-minute walk to the subway station. The front desk service was warm and attentive, and they proactively upgraded our room. The room was clean and tidy, the bedding was very comfortable, and the soundproofing was excellent, ensuring a peaceful night's sleep. The bathroom had strong water pressure, and hot water came quickly. The breakfast had a rich variety, and I especially loved the made-to-order noodle bar. It offers incredible value for money, and I will definitely choose to stay here again next time!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your positive feedback. As you mentioned, our location is very convenient for transportation, shopping, dining, and visiting tourist attractions. Your positive feedback has been relayed to our colleagues and superiors, and everyone is very pleased. We look forward to providing you with even more satisfactory service during your next stay.
Guest User
Superior Twin Room - Window Sofa
Stayed in Sep 2025
Family
12 review
9.2/10
Great
Posted on Oct 7, 2025
The hotel's location at the intersection of Renmin Road and Zhongshan Road is excellent, surrounded by numerous shopping malls and all sorts of amenities, making it very convenient for getting around. The hotel facilities are a bit dated, but overall it's decent. The staff are quite warm, especially the doorman on the first floor.
Original textTranslated by Google
6/9
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your recognition. As you mentioned, our location is very convenient for transportation, shopping, dining, and visiting tourist attractions. Our hotel opened in 2016, and while it may not be as modern as some of the hotels that have opened in recent years, we are committed to maintaining our rooms well, and we are confident that our hotel is in better condition than other hotels of similar age. We look forward to providing you with even more satisfactory service during your next stay.
Anonymous User
Superior Twin Room - Window Sofa
Stayed in Sep 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Oct 7, 2025
Traveling during the National Day holiday, check-in was surprisingly quick. Even though it's an older hotel, the cleanliness, environment, and soundproofing are all excellent! The robot even delivered my takeout, and I also took a quick tour of the gym, which was pretty good.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel. We greatly appreciate your recognition; a 5-star review means a lot to us. We look forward to providing you with even better service during your next stay.
Guest User
Superior Twin Room - Window Sofa
Stayed in Sep 2025
Family
13 review
9.5/10
Amazing
Posted on Oct 8, 2025
Every time I come to Wuxi, I always stay here. The location is unbeatable, and I especially love browsing the Hang Lung Plaza behind it. Sanfeng Bridge is also nearby, making dining, entertainment, and shopping incredibly convenient. If you order takeout, a small robot will even deliver it upstairs. The lobby service is also excellent. The only drawback is that it's a bit old.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wuxi Degen Hotel and for your recognition. As you mentioned, our location is very convenient for transportation, shopping, dining, and visiting tourist attractions. Our hotel opened in 2016, and while it may not be as modern as some of the hotels that have opened in recent years, we are committed to maintaining our rooms well, and we are confident that our hotel is in better condition than other hotels of similar age. We look forward to providing you with even more satisfactory service during your next stay.