Zhenzhenzhennizhou
August 8, 2021
The service attitude is extremely bad. The front desk manager has no professional ethics at all. He asked me to complain casually. I have scanned the itinerary code and the health code when I entered the hotel. I was woken up by the phone at the front desk again, and told us to go downstairs and scan again, because there was an old man, I asked the hotel to come up with the itinerary code to scan it for us. The front desk said that only one person could not come. I came down and saw that there were two people at the front desk, the security guard. There are several, the mobile phone is out of power, the front desk does not even have a charging cable, and the elderly in our family are asked to go upstairs to charge and then come down to clean. The attitude is very impatient, there is still 💩 in the toilet, and the room window is also burst. The TVs in one room couldn't be turned on, and the staff had to switch it on and off to adjust it. It was a mess and would never come again.
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