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5 star

Sofitel Legend People's Grand Hotel Xian
4.8/5915 Reviews

Sofitel Legend People's Grand Hotel Xian

Zhonggulou Square (Downtown) Xi'an|1.05km from B D More
The two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated). The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain. Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain. BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes. Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes. Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!). It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation … And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night). However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile. On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out. Legend, not so legend. 传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。 酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。 1,我们有一个旅途中用的袋子(黄色**超市袋,里面是一个大的绿色纸袋,因为**袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。 结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。 第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿**… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。 可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。

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Business travel

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Breakfast

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Family friendly

Himalayas Hotel Xi'an Bell and Drum Tower Subway Station
4.8/51242 Reviews

Himalayas Hotel Xi'an Bell and Drum Tower Subway Station

Zhonggulou Square (Downtown) Xi'an|0.24km from B D More
Hotel location: The location is very good. It is located in the center of Xi'an, close to the Bell Tower. It is quiet in the bustle. It is very close to the south gate of Gulou Muslim Street in walking distance. The hotel is conveniently located near supermarkets, shopping malls and restaurants. It is also very close to the subway entrance. . Room decoration: The decoration facilities are also very smart and comfortable, with wet and dry separation, facilities and bedding linens reaching four-star standards, and the rooms are spacious. Hotel service: The children at the front desk greet you very enthusiastically when entering and exiting. It is not like some hotels that just give you mechanical greetings. As a business trip party who travels every day, I have stayed in many hotels, both good and bad. The service of this hotel is better than Five stars and considerate. When checking in, the two front desks were very friendly and welcoming! After checking in, the front desk took the initiative to help us with our luggage. Whenever we came in and out, they took the initiative to help us press the elevator, took the initiative to give us directions on walking routes, eat, see the scenery, etc. When we went for a walk in the evening, they even took the initiative to suggest spraying some toilet water on me to ward off mosquitoes. . Parking is also very convenient, free parking, self-service laundry, Overall very satisfied

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Top rated hotels in Xi'an

Searching for hotels near B D More? Compare room rates and reviews to find your ideal stay.
Orange Hotel
4.8/51692 Reviews
Zhonggulou Square (Downtown)
The room was clean and tidy. The lady at the front desk was beautiful, warm and considerate. She helped mail packages for free, which was a big help. The hotel is in a good location, close to Beilin Muslim Street, very convenient for shopping, and very down-to-earth. I regretted staying near the Evernight City in the first place. I should have chosen this place for all four days. It was cheap, affordable and had good service.
西安鹿角沒有王公寓
4.7/52 Reviews
Zhonggulou Square (Downtown)
We arrived very late, I thought it would be difficult to find, but I didn't expect it to be very smooth. The lively area, eating a lot, the location is very good. The boss is very good. Also help with luggage. Like Xi'an, like the simplicity of Xi'an people. I hope to have a chance to come back next time. 🌹🌹🌹🌹🌹🌹
OJC Holiday Hotel(Xi'an Bell Tower Metro Station)
4.6/52256 Reviews
Zhonggulou Square (Downtown)
The environment is very good, very tall, and the service is also very good. The check-in and check-out are amiable, the facilities are complete, and there are others. The hygiene is really good. It is very convenient and the traffic is also very convenient. The subway line 2 is on the underground road of the Bell Tower. There are buses everywhere! Nice choice!
Xi'an Shiqi B&B
3.1/55 Reviews
Zhonggulou Square (Downtown)
Family hotel, the price is cheap, the bedding is very clean, just in the Gulou snack street, you can stroll late, and then go back to rest, the transportation is convenient, the owner is very good, you can store your bags.
Ji Hotel
4.8/51727 Reviews
Zhonggulou Square (Downtown)
The hotel is on the pedestrian street, very close to Exit F of the Bell Tower Subway Station, a 2-minute walk. There are many supermarkets and a Kaiyuan Mall around, which is convenient for shopping. You can walk to the Drum Tower, Muslim Street, and City Wall. The location is very good. The quality of All Seasons has always been guaranteed. Before joining the hotel, the hotel staff will ask in advance whether you prefer a room with a good view facing the street or a quiet room without facing the street. We chose a quiet room, and it didn't feel noisy even on the pedestrian street.
歡天喜地小妙婷公寓(南柳巷分店)
4.7/52 Reviews
Zhonggulou Square (Downtown)
The room was really great 👍🏻. I was stunned when I entered the door. It was exactly the same as the picture. The room was spacious and bright, clean and hygienic. The sheets and quilts were just replaced with new ones. The room was still drying the sheets that had been washed. For me with a slight cleanliness, I am more assured of hygiene. It takes about 10 minutes to walk to the subway entrance, and you will go to the Bell Tower Muslim Street through the subway entrance. The location is not too good. There are various snacks around the downstairs. There is a morning market downstairs in the morning. It is super cheap to buy vegetables and fruits. I still cook in the room in the morning. The kitchen utensils and seasonings are all complete, which is perfect. Five-star recommended stay.

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Xi'an Travel Guide

There are many discounted hotels on Trip.com. Looking for hotels in Xi'an? Trip.com is a great place to start. You can stay 3-5 days at hotels in Xi'an without running out of things to do. Xi'an is a city with tons of tourist attractions. You'll never want to leave! Xi'an is not far from Jingyang and Xianyang. These places can also be included in your itinerary.

Every day, travelers worldwide arrive at Xi'an Xianyang International Airport to start their vacations and business trips in Xi'an. Besides flying, taking a train to Xi'an Railway Station is one of the other major methods of transportation.

There are 738 hotels in Xi'an on Trip.com, including luxury, boutique, and budget hotels. Xi'an has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in Xi'an, such as hotels under the Ramada brand. In Xi'an, chain hotels such as Ramada are one of the top choices among travelers. A popular hotel in Xi'an, Citadines Central Xi’an. is also one of the highest rated. Chenggong International Hotel is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Xi'an, nearby attractions like Hui People Street, Drum Tower, Bell Tower can be your first stop. You can also visit top-rated attractions like Shanxi History Museum, Tang Lotus Garden. Those interested in art and culture can visit attractions like Shaanxi Hantang Ancient Stone Sculpture Museum, Xi'an Yu Youren Calligraphy Art Museum, Xi'an Meidu Art Museum. There are quite a few parks like Zhuque Forest Park, Daming Palace, all of which are great places to relax and spend time with friends and family. Commercial areas like Ou Kailuo are ideal places to buy souvenirs.

Average Temperature

• January to March: 6.64°C during the day, 1.93°C at night

• April to June: 23.15°C during the day, 17.25°C at night

• July to September: 26.94°C during the day, 22.03°C at night

• October to December: 10.36°C during the day, 5.74°C at night

Average seasonal Rainfall

• Spring: 14.53 cm

• Summer: 51.3 cm

• Autumn: 92.4 cm

• Winter: 30.03 cm

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