EZZI HOTEL Hotels in Xi'an

The service was incredibly warm and attentive; they were always ready to help with anything we needed. The room was clean and tidy, with new facilities and comfortable bedding. The location is excellent, and the breakfast was abundant and delicious. Great value for money—I'll definitely stay here again next time!

My trip was really packed, and I was worried about lugging my suitcase around after checking out. So, I asked the front desk, and a staff member named Xiao Li offered to store my luggage, which was absolutely fantastic! This meant I had plenty of time to explore other places. The hotel's location is also super convenient, just a two or three-minute walk to the Grand Tang Dynasty Everbright City. Highly recommend! (However, the soundproofing in the room wasn't great. The neighbors kept calling out to their smart speaker, which ended up waking up the one in my room 😂)

This Atour Hotel was really great. They upgraded my room for free and thoughtfully arranged complimentary breakfast for two. The room was huge and spotless, not a single hair anywhere. While the facilities aren't smart, they are very user-friendly and convenient. What surprised me most was finding makeup remover wipes in the hotel when I forgot my face wash and makeup remover – a real lifesaver! It's also worth noting that the toiletries are single-use and non-refillable, which is excellent 👍🏻! The service was also good. There seemed to be a shortage of staff during breakfast, but their attitudes were very friendly. The engineering staff helped with breakfast preparation and were also very patient and calm. However, the night shift at the front desk seemed understaffed. During the peak summer season, there was only one person at the front desk at night, so there was no one to deliver items, which was a bit inconvenient, but they still managed to resolve issues, which was fine. The front desk even provided a welcome fruit platter, which was a nice touch. I'll definitely come back next time!

房間乾淨整潔，早餐種類豐富，味道很好 前台服務態度特別好 也是多次過來入住的 還可以免費幫忙延遲到兩點退房 酒店環境也是非常不錯的 環境特別好 房間設施設備都是智能的 很方便

The hotel was clean and had no strange odors, which was great. The only downside was that the family room window was quite small, making the room feel a bit stuffy. The view outside was just residential buildings. It was relatively quiet, and the closest subway line was Line 14. The service was also decent.

I chose this hotel for a family vacation with my child, and overall, it was a fantastic experience with excellent value for money. Parking was very convenient, and the signs were clear. The young lady at check-in was very friendly; her recommendations for local food and directions to the Grand Tang Everbright City were spot on. The commercial street downstairs has plenty of food options, and the barbecue we had at night was delicious. The hotel was clean, the bed was soft, and the room was spacious, making for a very comfortable stay. The environment is great, and as a new hotel, all the facilities are modern. It's also super convenient to get to any attraction, whether by metro or taxi. I'm very satisfied, it exceeded my expectations! I highly recommend this place to anyone visiting Xi'an!

The room was clean and the location was very good, because we were passing by for one night, so we didn't have to go into the city to feel good. But the surrounding facilities are very complete, takeaways are available, and there are many snacks at the door. The parking lot is an internal parking lot, which is safe and convenient. The service is also very good, I asked for a non-smoking room, and the front desk still called after I checked in to ask if I was satisfied. Sent a souvenir. The whole season will not disappoint.

Good service and complete facilities (air conditioning is awesome

The front desk staff were incredibly gentle and sweet. The hotel room was lovely, clean, and hygienic. Although breakfast was simple, it was perfectly sufficient. The ambiance was elegant and very photogenic. Before we left, the front desk even gave us a complimentary souvenir without asking for a review, which I really appreciate!

The price was cheap, but the place was very clean, comfortable, and great value for money. It was also very quiet, and the staff were very welcoming. Highly recommended!