MADISON  HOTEL Xi'anbei Railway Station

MADISON HOTEL Xi'anbei Railway Station Reviews

MADISON HOTEL Xi'anbei Railway Station

Weishi'er Plaza, Fengcheng 12th Road, Economic and Technological Development, Weiyang District, Xi'an, Shaanxi, ChinaView hotel details
MADISON  HOTEL Xi'anbei Railway Station
MADISON  HOTEL Xi'anbei Railway StationMADISON  HOTEL Xi'anbei Railway StationMADISON  HOTEL Xi'anbei Railway Station
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Guest Reviews of MADISON HOTEL Xi'anbei Railway Station

9.4/10
Outstanding
2513 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(2513)
Positive reviews(2470)
Reviews with photos/video(620)
Friendly front desk staff(251)
Delicious breakfast(210)
Easy to get around(186)
Well designed(93)
Close to train station(58)
Perfect for business trips(53)
Awesome gym(19)
Has facilities for children(8)
Negative reviews(43)
Plcheryl
Family Room
Stayed in May 2026
Family
9 reviews
8.0/10
Very good
Posted on Jun 12, 2026
The room is designed pretty but less consideration for functional use The shower area has no area to hang clothes except for the handle on the door. But the shower area is so small Switch buttons are pretty but have to keep switching until it is appropriate Aircon circulation in summer is ok but not super cold Breakfast and service was good The stay is ok for one night stay to transit to the railway. 5 mins to Xi’an Bei railway
Response from Property: Dear Guest, thank you so much for your detailed and honest feedback! We are delighted that you appreciated our room design, breakfast, and service, and we sincerely apologize that the shower area, drying area, light switch design, and air conditioning did not meet your expectations. We have forwarded your feedback to the engineering and housekeeping teams, and we will make targeted improvements in the future. The hotel is conveniently located near the North Railway Station, making it ideal for transit travelers. We look forward to your next visit to Xi'an, witnessing our continued progress. We wish you a pleasant journey!
Guest User
Superior King Room
Stayed in Mar 2025
Travelling with friends
4 reviews
7.0/10
Posted on Apr 29, 2025
The room is big and decent. The breakfast is good, and customer service is great. However, we booked non-smoking room, but the next door people just leave their door open and smoking in the room. The whole floor is filled with smoking smell and in to our room. I info the front desk, and they seem to be powerless to enforce the smoking rule.
Response from Property: Dear guest, we are very sorry for theunpleasant stay experience you had. Wehave immediately inspected the relevantfloors and rooms for the issues you reportedand strengthened the management andinspection of non-smoking areas to preventsuch incidents from happeningagain.Regarding the incident where the doorwas left open by the staff at the entrance,allowing unpleasant odors to enter, wehave provided training to the relevant staff,emphasizing service standards and attentionto detail. We look forward to your next stayand hope you can feel the changes we have made.
Guest User
Superior King Room
Stayed in Aug 2024
Couple
1 reviews
10/10
Outstanding
Posted on Oct 5, 2024
What an amazing stay! Unique room designs that are comfy and so cosy!
Response from Property: Dear guests, thank you very much for choosing to stay at our Yuantuo Hotel in Xi'an North Station Administrative Center. Flowers bloom all year round, and we welcome guests with smiles. Are you infected by our sweet smiles? Yuantuo believes in providing value-added services to families forever. Satisfaction is just the beginning, and more surprises are waiting for you to experience one by one. Come home often, and Xiaotuo is always waiting for your arrival!
Guest User
Family Room
Stayed in Jun 2024
Family
2 reviews
10/10
Outstanding
Posted on Jul 12, 2024
We had the family room, it was clean and organized, had a great stay. Friendly and efficient staffs. Accessible location as it was near the metro. Will definitely stay here again.👍
Response from Property: 親愛的賓客,能得到您的認可,對原拓來説真是莫大的榮幸!很高興您在眾多酒店中選擇了西安北站行政中心原拓酒店,原拓酒店目前在全國多個城市均有連鎖門店,歡迎您隨時垂青喲!期待您的下次光臨,希望下次與您的相遇能夠帶給您一樣的貼心和不一樣的驚喜與感動!
JP1969
Superior King Room
Stayed in Dec 2025
Couple
7 reviews
10/10
Outstanding
Posted on Feb 6, 2026
Brilliant.
Response from Property: 非常感謝您的滿分好評!很高興您在入住期間擁有如此愉悦的體驗,我們期待再次為您服務!
Kailongshu
Superior 2-bed Room
Stayed in May 2026
Family
16 reviews
10/10
Outstanding
Posted on Jun 13, 2026
The room was nice, not far from the high-speed rail station, and they even reimbursed my train fare to the station. It's a non-smoking hotel; the air in the lobby and rooms was very fresh. However, it shares an elevator with a certain e-sports hotel, and the elevator smelled incredibly strong of smoke; I had to hold my breath every time I rode it… Having a laundry room was a big plus.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that your stay was not satisfactory. Regarding the elevator odor issue you mentioned, we have taken it very seriously and will immediately follow up on rectification. Thank you for your feedback, and we look forward to having the opportunity to serve you again and make up for this unpleasant experience.
Guest User
Superior King Room
Stayed in Apr 2026
Family
11 reviews
8.0/10
Very good
Posted on May 8, 2026
The hotel is located near Xi'an North Railway Station, along Metro Line 2. The hotel's public areas and guest rooms have good facilities, the team's service is excellent, and the breakfast is very good with a wide variety of options. Breakfast is served until 10:00 AM; it would be even better if it were served longer on holidays.
Original textTranslated by Google
Response from Property: 【Attentive Service, Excellent Location】Dear Guest, your satisfaction with our service and location is our pursuit! Adjacent to Xi'an North Railway Station, we offer a complimentary shuttle service for your convenience. The hotel also boasts the largest above-ground parking lot in the northern suburbs, and a laundry room on the 9th floor provides thoughtful service to ensure your clothes are always clean and ready to continue exploring the charm of this city. We offer a heartwarming late-night snack starting at 6 PM; please enjoy it in the lobby! We welcome you to stay here often!
Guest User
Superior King Room
Stayed in Mar 2026
Business traveller
8 reviews
10/10
Outstanding
Posted on Apr 3, 2026
I'm so grateful! At 2 AM, my stomach was hurting terribly and I was vomiting acid. I called the front desk for help, and they brought me porridge and waffles. I'm so thankful, so very thankful!!!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing our hotel and leaving such a warm review! We are truly delighted that our service brought you comfort when you were feeling unwell late at night. Providing you with hot porridge and waffles when you needed them was something we valued most. We always hope that every guest can feel the warmth and security of home at our hotel, and your recognition is our greatest encouragement. We look forward to your next visit and wish you good health and all the best!
tgm100
Stayed in Feb 2026
Couple
29 reviews
10/10
Outstanding
Posted on Mar 17, 2026
The hotel is relatively new, with well-equipped and functional facilities, and the breakfast is plentiful and delicious. The lobby staff, floor staff, and maintenance engineers were all very welcoming and attentive, handling any issues promptly. Highly recommended.
Original textTranslated by Google
Response from Property: 【Clean Environment, Excellent Location】Dear Guests, your satisfaction with the environment and location is our pursuit! Adjacent to Xi'an North Railway Station, we offer a complimentary shuttle service for your convenience. The hotel also boasts the largest above-ground parking lot in the northern suburbs, and a laundry room on the 9th floor provides thoughtful service, ensuring your clothes are always clean so you can continue exploring the charm of this city in good condition. We offer a heartwarming late-night snack starting at 6 PM; please enjoy it in the lobby! We welcome you to stay here often! In addition, the Bell Tower is a must-see landmark in Xi'an. Located in the city center, it was built in the 17th year of the Hongwu reign of the Ming Dynasty and is the largest and best-preserved of the many ancient bell towers remaining in China. It is easily accessible from the hotel via Metro Line 2.
Guest User
Superior King Room
Stayed in Jan 2026
Other
22 reviews
1.0/10
Posted on Feb 23, 2026
This Meilun Hotel in Xi'an is absolutely the worst Huazhu Club hotel I've ever stayed at! The service was mediocre. The first room I stayed in had a foul odor from the drain, so I had to change rooms. The room was even worse after the change; the elevator was incredibly noisy, like a train passing by. The electronic alarm on the room door kept malfunctioning and wouldn't close properly, requiring several attempts. The breakfast was also extremely poor, with practically nothing to eat. What's most infuriating is that when I mentioned these problems and clearly stated I would be giving a bad review, they simply replied, "Okay, sure," without a single apology or promise to improve. Their attitude was extremely perfunctory. A terrible experience. Avoid this hotel altogether; I sincerely do not recommend it!
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that your stay was disappointing. We have recorded all your feedback regarding the sewer odor, room noise, breakfast, and service issues and have immediately initiated corrective actions. We have arranged for professional staff to thoroughly inspect and repair the sewer system, upgrade the room soundproofing, improve the breakfast selection and quality, and enhance staff service training. Thank you for your honest feedback, which is very important to us. We hope to have the opportunity to make amends and welcome you to visit us again.
Guest User
Family Suite
Stayed in Jan 2026
Family
3 reviews
10/10
Outstanding
Posted on Feb 26, 2026
The room type was great, the location was great, and it's rare to find a room with two 1.8-meter beds. The kids loved it, and the adults got a good night's sleep too. I forgot to take pictures.
Original textTranslated by Google
Response from Property: Thank you for your recognition and positive review! Xi'an North Railway Station Meilun Hotel is located near the North Railway Station, with comprehensive above-ground and underground parking to meet your parking needs. The hotel is adjacent to the highway exit, a 10-minute drive to the Terracotta Warriors, and the Daming Palace Ruins Park is also within easy reach. Xi'an North Railway Station is only a 15-minute drive away. A heartwarming late-night snack awaits you at the reception on the first floor, and a laundry room and restaurant are located on the ninth floor, adding convenience and comfort to your trip. We welcome you to experience our hotel again!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Family
6 reviews
10/10
Outstanding
Posted on Feb 8, 2026
The hotel was excellent, exceeding expectations. The location was easy to find, with ample parking. Although not in the city center, it was convenient to walk to restaurants or take the subway. There were many different kinds of restaurants. Our family of three received excellent service from the front desk; they even upgraded our room for free and provided breakfast for our child. A big thumbs up! 👍 The room size was just right, and the cleanliness was excellent. The air conditioning was very effective in winter, keeping us warm. In short, it's a great hotel to stay at.
Original textTranslated by Google
Response from Property: Dear guests, your satisfaction with the environment and location is our pursuit! Adjacent to Xi'an North Railway Station, we offer a complimentary shuttle service for your convenience. The hotel also boasts the largest above-ground parking lot in the northern suburbs, and a laundry room on the 9th floor provides thoughtful service to ensure your clothes are always clean and ready to continue exploring the charm of this city. We offer a heartwarming late-night snack starting at 6 PM; please enjoy it in the lobby! We welcome you to stay here often! In addition, the Bell Tower is a must-see landmark in Xi'an. Located in the city center, it was built in the 17th year of the Hongwu reign of the Ming Dynasty and is the largest and best-preserved of the many ancient bell towers remaining in China. It is easily accessible from the hotel via Metro Line 2.
Guest User
Family Room
Stayed in Nov 2025
Family
6 reviews
10/10
Outstanding
Posted on Dec 15, 2025
The place was clean and hygienic, the service was excellent, and the breakfast was especially delicious.
Original textTranslated by Google
Response from Property: We're so happy to receive your five-star review! Your positive feedback on our hygiene, service, and breakfast is our greatest motivation. We welcome you to visit us again soon!
Guest User
Superior King Room
Stayed in Jan 2026
Family
7 reviews
10/10
Outstanding
Posted on Feb 14, 2026
The service was excellent, and the hygiene was superb.
Original textTranslated by Google
Response from Property: Thank you for your recognition and positive review! Xi'an North Railway Station Meilun Hotel is located near the North Railway Station, with comprehensive above-ground and underground parking to meet your parking needs. The hotel is adjacent to the highway exit, a 10-minute drive to the Terracotta Warriors, and the Daming Palace Ruins Park is also within easy reach. Xi'an North Railway Station is only a 15-minute drive away. A heartwarming late-night snack awaits you at the reception on the first floor, and a laundry room and restaurant are located on the ninth floor, adding convenience and comfort to your trip. We welcome you to experience our hotel again!
JuxieshiziNiu
Superior 2-bed Room
Stayed in May 2026
Couple
44 reviews
8.0/10
Very good
Posted on Jun 8, 2026
1️⃣ It's a bit noisy; planes often fly overhead. 2️⃣ Overall, the price-performance ratio is okay, but there are too many rooms, and it's quite a long walk around on each floor.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that your stay was not pleasant! We take the aircraft noise issue very seriously and will improve the soundproofing of rooms facing the street/near the flight path in the future. We also apologize that you had to navigate around due to the large number of rooms and the complex layout; we will immediately improve the floor signage and add clearer directional signs to make it easier for you and other guests to find your rooms. Thank you for pointing out our shortcomings; this is very important to our improvement. We look forward to providing you with a more comfortable stay next time.