HERMITAGE

HERMITAGE Reviews

HERMITAGE

West Pedestrian Street Building E, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
HERMITAGE
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HERMITAGE Guest Reviews

4.6/5
Very Good
1166 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1166)
Positive reviews(1148)
Reviews with photos/video(610)
Well designed(247)
Friendly front desk staff(116)
Well decorated(80)
Close to scenic area(79)
Excellent afternoon tea(47)
Offers pick-up/drop-offs(44)
Garden view(31)
Excellent room layout(26)
Negative reviews(18)
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Oct 2024
Couples
6 review
4.5/5
Great
Posted on Feb 8, 2025
This hotel is a beautiful gem tucked away on a side street but perfectly located for Xi’an sightseeing. The room and bathroom was very spacious and the bed was super comfortable. The low level lighting in the hotel gives a romantic feeling. The staff were friendly and accommodating although it seemed that they were not accustomed to getting many foreigners staying at the hotel. The only negative is that the hotel does not have a dining area which means that the breakfast is served in an adjoining restaurant. It is a set menu of Chinese options and although tasty the change in atmosphere and decor between the boutique design hotel and the restaurant is disappointing. Stay at the hotel and get breakfast elsewhere is my suggestion.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的青睞與細緻評價!得知您對酒店的地理位置、房間設施以及浪漫氛圍感到滿意,我們由衷高興。對於之前早餐安排在合作餐廳給您帶來的體驗落差,我們深表歉意。當時酒店廚房和早餐廳尚在施工,如今早餐廳已正式投入使用,能為您提供更具酒店特色的用餐體驗。我們也在不斷提升接待國際友人的服務能力,讓每一位客人都賓至如歸。期待您再次入住,感受我們的全新變化!
Sayora
Queen Room
Stayed in Aug 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Loved this hotel. Excellent location and helpful staff. The only thing to be aware of is there is no driveway. You’ll need to walk 5 min to get a taxi. The best advice from someone in the reviews was to pin the Xi’an Westin hotel and take an easy 5 min walk on the paved footpath. The staff helped me with my luggage when it was heavily raining today on my way to the airport.
Response from Property: Thank you for your five-star review. Xiaozhi serves every guest with care, so that you will not feel lonely even in a strange city. We wish you a happy life and look forward to meeting you again.
Justin Wong
Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 13, 2024
This hotel is located right beside the Yanta temple. It is kind of difficult to locate. Location is behind Chagee. If you are bringing huge luggae, be sure to stop at the correct drop off point. I would suggest to pick up/ drop off at Westin Xian. Its a 5m walk but the way is flat. So you can just pull you luggage. Hotel interior is design with sophisticated class. Its a stone throw away from the happening places.
Response from Property: 【近噴泉❤近地鐵口❤近大雁塔】非常感恩收到您的五星好評,小執將一如即往的保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨,期待着您的再次光臨,祝您生活愉快,充滿喜悦!
Yechuxin
Guestroom (Double Bed)
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 26, 2025
In order to relax and visit the Big Wild Goose Pagoda and the Tang Dynasty City that Never Sleeps, I specially chose this B&B where I can sleep by the tower. First of all, the location is very advantageous. The music fountain, Big Wild Goose Pagoda, and the Tang Dynasty City that Never Sleeps are all within easy reach. In addition, the room is very stylish and comfortable in terms of design and configuration. The best thing is that you can look at the Big Wild Goose Pagoda, drink tea, and fall asleep, feeling the quiet years of the thousand-year-old tower. That kind of wonderful artistic conception is extraordinary. The housekeepers Yueyue and Xiaosun are very enthusiastic and the service is very heartwarming. There are also breakfast and Chinese and Western afternoon tea options. I am very glad to choose this B&B, which gives me the experience of immersing myself in the prosperity of the Tang Dynasty.
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6/15
Response from Property: 謝謝您的好評,您對管家月月和小孫的好評對我們來説就是一種動力,就像春風一樣,吹開了我們的心門。我們會更加恪盡職守的為您服務,希望您能夠入住愉快,下次再來,謝謝!
gouki_w
Queen Room
Stayed in Nov 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The location is very convenient, and the transportation is convenient. It is just below the Big Wild Goose Pagoda, and you can overlook the Big Wild Goose Pagoda from the room. It is very close to the Tang Dynasty City that Never Sleeps and Xi'an Joy City, so it is very convenient to go shopping. There are also many shops for taking photos in Hanfu next to it, so you must experience it! The hotel has a very stylish Chinese aesthetic, the environment is very good and clean, the new hotel has very new items, and the room is cleaned in time. The service is very good! Thank you Lulu and Xiaoxiong for the thoughtful service. The check-in gift includes tea, desserts or coffee from our store! I am very satisfied with this trip, you can go and experience it!
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6/20
Response from Property: "Know the future by the past, know the hidden by the visible", if this is the case, then we can know it! Zhiyin Courtyard Hotel combines the overall structure of the building and refers to the designer's concept. The hotel environment is shaped by the undulating elements of "stone, water, light, and valley in nature", which is of course particularly suitable for checking in and taking pictures. The housekeeper was very happy after receiving your praise. Zhiyin Courtyard Hotel is a hotel that has many tasteful guests like you, which can inspire us to keep improving on the road to becoming a hotel loved by guests. I wish you a happy life!
Guest User
Duplex
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is located next to the Tang Dynasty City that Never Sleeps, close to the Tang Dynasty City that Never Sleeps, Twelve Hours, and Shaanxi History Museum. It is located in a neighborhood but not noisy. The room is very quiet and the design is also amazing. It is not as tacky as other mass hotels, and the service concept is also very good. Due to the flight delay on the first day, I took the initiative to contact many times. It was around eight o'clock in the evening when I arrived. On such a cold day, the hotel manager Zhu personally greeted me on the roadside. Many people would think that the hotel is located in a scenic area and the car cannot drive to the hotel door. It is a pity, but traveling is originally to relax and walk, and these few steps do not affect the experience at all. During the stay, Manager Zhu, the front desk Yueyue, the chef Lao Zhang (actually still a young man, probably because of his long working experience), etc. all make people feel at home. They take beautiful photos for you, provide afternoon tea, teach you how to make Yuanxiao, help deliver takeout, etc. I will definitely choose it as my first choice for the next trip. I am very happy to meet these lovely people
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6/7
Response from Property: Dear guest, thank you for choosing our hotel and leaving such a heartwarming review! We are glad that you are satisfied with our location, room design and service. It is our duty to give you a warm welcome on a cold night. Manager Zhu, front desk Yueyue, chef Lao Zhang and others are also very happy to receive your affirmation. We hope that when you start your journey again, we will still be your first choice without hesitation. May you always be happy in the future!
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is in a great location, at the foot of the Big Wild Goose Pagoda. I arrived in the early morning, and the front desk Yueyue prepared afternoon tea for me in advance and came to pick me up, which made me feel very warm. The design quality of the hotel is also excellent, it is great, and it is so pleasant to see the Big Wild Goose Pagoda in the room. I declare that I must stay in this hotel when I come to Xi'an. It is super invincible and highly recommended! Great!
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Response from Property: I am really happy to see your full score evaluation. Your praise for Yueyue and the hotel is our motivation to move forward. I wish you and your family happiness and a happy life.
Guest User
Hidden In The Heart - Big Bed Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel service is very good. The housekeepers Xiao Sun and Xiao Cui provide excellent service. The introduction of tourist attractions is very detailed. It is also very close to Big Wild Goose Pagoda, the City That Never Sleeps, and the Tang Paradise. It can be reached in a few minutes on foot. The overall experience is very good. I will choose this hotel again when I come to Xi'an next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for your high evaluation! We have been working hard to create a quiet environment in a bustling city, so that every guest can feel at ease at home. It seems that this time we have done it! We are also very happy that Xiaosun and Xiaocui can help you plan your trip. The hotel's superior geographical location is to make it easy for you to enjoy the surrounding attractions. I look forward to your return to Xi'an. Zhiyin Hotel will always be your warm choice for accommodation. We will definitely use more considerate services to continue to write beautiful memories.
Guest User
Yinyu Xin · Yanta Twin Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel has a pleasant environment and a simple and elegant decoration style. The room has good lighting and ventilation, and the view is also good. The housekeeper Xiao Wang is friendly and responsive. The breakfast is rich in variety and delicious. It is very close to the Big Wild Goose Pagoda at night. The overall cost performance is super high, highly recommended!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Guest User
Yinyu Shi · Pita Twin Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Stayed in Room 06, facing the Big Wild Goose Pagoda outside the window, very pleasant in the morning and evening. At night, you can walk 5 minutes from the city that never sleeps back to the hotel, which is very convenient. I want to praise the front desk lady. When we left the hotel, we left at 5:30 in the morning because we had to go to Hukou Waterfall. The lady helped us carry the suitcase to the main road entrance❤️
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Response from Property: 每天最開心的事莫過於看到親的好評,親的好評就像是清泉一樣滋潤我們的心田,執隱會更加的珍惜親的好評,不斷的改進自己,完善自己,力求讓我們的服務做得更好。再次感謝您對我們的支持!祝您每天都能擁有陽光般的好心情。
forrbecca
Yinyu Shi · Pita Twin Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Facilities: Very comfortable, the bed is moderately hard and soft, very suitable Sanitation: Clean Environment: The surrounding area is very close to the attractions, the hotel environment is also very good, the breakfast can be considered to be improved, it is still a bit inconsistent with the price Service: Still good, Yueyue and Xiaoxiong are awesome
Original TextTranslated by Google
Response from Property: Thank you for your good review. Your good review of the housekeeper Yueyue and Xiaoxiong is a kind of motivation for us, just like the spring breeze, blowing open the door of our hearts. We will serve you more diligently and hope that you can enjoy your stay and come again next time. Thank you!
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Where should I start? The check-in experience was smooth, but the price is still expensive compared to five-star hotels. There are not many types of breakfast, and the price does not match the breakfast. There is a commission to be paid. For various reasons, it may be inside the scenic area. I would like to praise the housekeeper Lulu. The service is really superb. She told me a lot of tourist routes and mentioned many delicious meals. If we don’t understand anything, she can patiently answer our questions. The hygiene is also very clean, especially the slippers are really comfortable, so this trip is still very pleasant. I look forward to the next trip to Xi'an. Thank you for taking care of us.
Original TextTranslated by Google
6/7
Response from Property: The happiest thing every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. Zhiyin will cherish your good comments even more, constantly improve ourselves, and strive to make our service better. Thank you again for your support! I wish you a sunny mood every day.
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Facilities: Report a little, it is easy to fall, put up a sign Hygiene: Hygiene is OK Environment: Very good, the Big Wild Goose Pagoda is right outside, very close to the scenic area Chinese or Western afternoon tea: It is recommended to change the small cake, it is not very good Service: Lulu and Xiaoxiong are praised by name. They will call us in the morning to inform us when we will arrive at the store. If we can't find it, they can pick us up. So the hotel is really good. I will recommend it to my friends and relatives. Next time I go to Xi'an, I will still choose Zhiyin. Next time I will see Lulu and Xiaoxiong, the trip to Xi'an is very good, looking forward to the next cooperation The service is really good👍👍👍👍👍
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6/7
Response from Property: Time boils rain, Hua follows Xiao Mo, the heart has thousands of knots, and the unique small building looks at the ancient tower. With your praise, Zhiyin cherishes the most genuine feelings, feels the recent happiness, and enjoys the most beautiful mood. We will not forget our original intention, let our service always warm our hearts, always warm, and our sincerity will never change! We are a 24-hour butler service. Thank you for your recognition of Lulu’s butler service. Zhiyin Courtyard Hotel will give all families more beautiful memories! I wish you a happy trip to Xi'an!
Baluobodetuzi🐰
Guestroom (Double Bed)
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 23, 2024
It is very close to the Big Wild Goose Pagoda and the subway station. You can see the Big Wild Goose Pagoda from the room. It feels like a hidden gem in the city. The hotel staff is very good. Although there are only two floors, there is an elevator.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for your five-star praise. Zhiyin Courtyard Hotel is located in the Big Wild Goose Pagoda Scenic Area. The Big Wild Goose Pagoda Station of Metro Line 3 is within easy reach. It is only a step away from the Tang Dynasty City That Never Sleeps and the Twelve Hours in Chang'an. You can enjoy the beauty of the Big Wild Goose Pagoda at close range in the room. The quiet location in the bustling city is excellent. It is the best choice for your travel. This hotel is a high-end designer hotel with different design styles. Each room has a different scenery. The internal equipment and facilities are all smart high-end brands, and are equipped with 24-hour exclusive butler intimate service. The bar and courtyard restaurant in the lobby on the first floor can provide a variety of drinks and delicacies to meet all your travel and gathering requirements. Look up at the Big Wild Goose Pagoda and look down at the courtyard flowers. We are very lucky to receive you and let you have a wonderful journey. Thank you again for your affirmation and love for Zhiyin, and look forward to meeting you again! I wish you a happy life and a happy family!
Guest User
Queen Room
Stayed in Nov 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
I went out alone on Christmas and looked at many hotels. Finally, I chose Xi'an Zhiyin in the Big Wild Goose Pagoda scenic area. When I first arrived at the hotel, the design gave people a very quiet and elegant feeling, which formed a sharp contrast with the Big Wild Goose Pagoda outside. The hotel front desk housekeeper Yueyue was very enthusiastic and gave me a very comprehensive introduction to the hotel. I happened to catch up with the newly opened breakfast room of this hotel, which gave me a good feeling. It may be that it has just opened and there are not many varieties, but you can also see that it has been carefully designed. The desserts and biscuits are all freshly made, and they also have local characteristics. They are quite good. The experience of staying here is good and the service is also very good. If I come again next time, I will still choose this hotel.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客人感謝您的五分好評。執隱庭院酒店坐落於大雁塔景區內,地鐵3號線大雁塔站近在咫尺,步行至大唐不夜城,長安十二時辰等僅一步之遙。房間內就能零距離欣賞大雁塔美景,鬧中取靜位置絕佳,是您出行旅遊的最優選擇。本酒店屬高端設計師酒店,設計風格迥異,每一個房間都有不同的風景,內部設備設施均為智能高端品牌,並配有24小時專屬管家貼心服務,一樓大堂的酒吧和庭院餐廳更是能提供各式飲品和美味,滿足您出行聚會的一切要求。抬頭大雁塔,低頭庭院花,我們很幸運能接待您並讓您有了一段美好的行程之旅,再次感謝您對執隱的肯定和喜愛,期待能再次相遇!祝您生活愉快闔家幸福!