Vienna International Hotel (Xi'an Bell Tower Huimin Street Flagship Store) Reviews

Response from Property: Thank you very much for your recognition of our service.We are honored to have satisfied you,and will do even better in the future.

Response from Property: 遙遠的問候，隨着那縷縷清風，温暖在彼此心頭，美麗的瞬間，在綿綿情義中化為永久。願快樂的心舟，總在您心中長遊走，願幸福的腳步，總是追隨您左右。您的滿意是我們動力的源泉！

Response from Property: The best trip is to find a long-lost move in Vienna. And in the millions of people, not earlier, no late, small Wei are glad to meet you, there will be a new meeting; Fate is, not early, not late, just right. Because of the professional, so excellent, Xiaowei is also growing, hoping to provide more perfect service to the guest officer. Let you not only have a sweet sleep, afternoon tea fragrant book of leisure, as well as a small surprise, a small move to bring you a shallow look back to time; Find a warm heart.

Response from Property: 謝謝您的肯定哦~酒店處於西安的市中心，交通便利，周邊更是有小雁塔，鐘鼓樓，回民街，古城牆以及碑林博物館。。。真的好多呢如果您喜歡，也記得推薦給自己的朋友哦

Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!

Response from Property: Dear guests, thank you for staying in the hotel and sharing, I am glad that every aspect of the hotel has been recognized by you, and through your meticulous description, you can feel the happiness that this journey brings you! Regarding the problem of room smoke smell you mentioned, we will strengthen the management of hotel hygiene, and strive to bring you better service, and thank you very much for providing us with these valuable suggestions. We hope to invite you to experience it again in the near future and provide you with even better service.

Response from Property: Satisfaction is just the starting point, surprise and emotion are the ultimate goals. We will continue to work hard and strive to do better. We also hope that Xiaowei can become your loyal companion in future journeys. We look forward to every encounter with you~

Response from Property: Dear guest, thank you very much for your appreciation of our hotel's overall experience, location and the service of Xiaoxin at the front desk. We are glad to know that you enjoyed the convenient location, comfortable accommodation and the considerate service we provided you during your stay. Thank you especially for your recognition of Xiaoxin at the front desk, and we will convey your gratitude to her. Your satisfaction is our greatest pursuit, and we will continue to maintain high-quality service to ensure that you have a pleasant experience every time you stay. We look forward to seeing you again and wish you a pleasant journey!

Response from Property: 尊敬的客人，非常抱歉此次入住體驗給您帶來如此困擾！您反饋的阿姨服務態度不佳及花灑故障問題，我們已第一時間核查並嚴肅處理。服務人員應保持熱情耐心，出現這樣的態度疏忽是我們管理的失職；花灑未能及時檢修，更是我們後勤保障的漏洞。我們已對涉事員工進行批評教育，並全面排查客房設施。懇請您再給我們一次改進的機會，後續入住可隨時聯繫酒店前台，定全力為您妥善安排！

Response from Property: 喜歡就替我們多多宣傳哦，我們離地鐵站衹有不到一分鐘的路程，地理位置優越，是出行旅遊的絕佳選擇，喜歡就常來，期待您的下次入住！

Response from Property: Dear guest, first of all, we would like to express our deepest apologies for the inconvenience you experienced during your stay. We understand that the inconvenience of encountering lighting problems and the subsequent room change during the trip, especially at night, has undoubtedly caused trouble and inconvenience to your family. We admit that our response speed and efficiency in dealing with such emergencies need to be improved. We will seriously reflect on and improve our service processes to ensure that similar problems can be solved more quickly and effectively in the future to avoid similar situations from happening again. Regarding room arrangement, we are very sorry that the room assigned to you did not meet your expectations. We understand that for family travel, the right bed type and a comfortable resting environment are crucial. We will review the room allocation process to ensure that we can better meet the needs of our guests. We sincerely hope that you can accept our apologies and consider giving us a chance to improve your experience. If you wish, we can provide you with a free upgrade or discount to show our sincerity. At the same time, if you have any other comments or needs, please feel free to contact us and we will do our best to help you. Thank you again for your feedback, which helps us to continuously improve the quality of our service. I hope you will choose us again in the future and give us the opportunity to provide you with a more pleasant stay experience.

Response from Property: 尊敬的客官大人 您的五星好評，小維已經收到啦～ 相逢即是緣份 為了能與您相遇 小維每天都在默默努力 能得到您的認可就是小維最大的心願。小維一定不負眾望，加倍努力為您提供更好的入住體驗 小維是錦江旗下中高端連鎖酒店，位處於繁華商業街，緊鄰地鐵口。小維可是很注重細節的呢 入住酒店期間，小維每天都會為客人贈送歡迎茶歇，大廳還有免費的漢服體驗。房屋有智能家居小度 。小維是一家服務至上的酒店，細節決定成敗，小維在此代表全體員工，期待您的再次光臨，我們定會以更貼心的服務為您打造更完美的入住體驗，願您未來的旅程順遂無憂，祝您萬事勝意

Response from Property: 尊敬的客官大人 您的五星好評，小維已經收到啦～ 相逢即是緣份 為了能與您相遇 小維每天都在默默努力 能得到您的認可就是小維最大的心願。小維一定不負眾望，加倍努力為您提供更好的入住體驗 小維是錦江旗下中高端連鎖酒店，位處於繁華商業街，緊鄰地鐵口。小維可是很注重細節的呢 入住酒店期間，小維每天都會為客人贈送歡迎茶歇，大廳還有免費的漢服體驗。房屋有智能家居小度 。小維是一家服務至上的酒店，細節決定成敗，小維在此代表全體員工，期待您的再次光臨，我們定會以更貼心的服務為您打造更完美的入住體驗，願您未來的旅程順遂無憂，祝您萬事勝意

Response from Property: Dear guest, Xiao Wei has received your five-star praise~ Meeting is fate. In order to meet you, Xiao Wei works hard every day. It is Xiao Wei's greatest wish to get your recognition. Xiao Wei will live up to expectations and redouble our efforts to provide you with a better stay experience. Xiao Wei is a mid-to-high-end chain hotel under Jinjiang. It is located in a bustling commercial street and close to the subway entrance. Xiao Wei pays great attention to details. During the stay at the hotel, Xiao Wei will give guests a welcome tea break every day, and there is a free Hanfu experience in the lobby. The house has smart home Xiaodu. Xiao Wei is a service-oriented hotel. Details determine success or failure. Xiao Wei, on behalf of all employees, looks forward to your visit again. We will definitely create a more perfect stay experience for you with more considerate service. May your future journey be smooth and worry-free. I wish you all the best!