Guest User
January 2, 2026
I booked an all-inclusive room for one night at 1399 yuan. The good thing is that I booked early, so there was no price increase for New Year's Day. The downside is that it was incredibly crowded during the holiday. Check-in took about an hour, and then we waited another hour for the room. Plus, it was cold, so we didn't even make it to the hot springs once.
First off, some of the services included in the all-inclusive package, like car washing and manicures, are actually standard hotel offerings. The all-inclusive deal just means the butler can help book them in advance, which is nice when it's busy and you don't want to queue on the spot.
The most worthwhile part was the dining: it included a double buffet hot pot dinner, a double Chinese meal, a double afternoon tea, and a one-time snack selection. The food and coffee were quite good.
Among the children's activities, the pet park was clean and odorless, with kittens, bunnies, guinea pigs, and piglets. However, adults accompanying children need to buy a ticket, and feeding requires purchasing additional food, which added up to almost 100 yuan per person.
My less positive experiences were that takeaway coffee at breakfast cost 45 yuan. In my experience, hotels usually offer complimentary takeaway services, or at least provide disposable cups for guests to take drinks with them. Also, the public areas of the hotel, like the swimming pool and corridors, were generally quite cold.
Overall, the service was good; the staff were very good at greeting guests. Our butler, Wen Nuan, was very thoughtful and helpful. While we were queuing for check-in, she helped us redeem a voucher so the kids could go play first, which saved a lot of time, and she also gave them a small gift.
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