Orange Hotel Xi'an Bell Tower Store

Orange Hotel Xi'an Bell Tower Store Reviews

Orange Hotel Xi'an Bell Tower Store

No. 188 North Street, Lianhu District, Shaanxi, Xi'an, China, Lianhu District, Xi'an, Shaanxi, ChinaView Hotel Details
Orange Hotel Xi'an Bell Tower Store
Orange Hotel Xi'an Bell Tower StoreOrange Hotel Xi'an Bell Tower StoreOrange Hotel Xi'an Bell Tower Store
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Guest Reviews of Orange Hotel Xi'an Bell Tower Store

9.7/10
Excellent
1285 review
Verified reviews
Location9.7
Amenities9.7
Service9.6
Cleanliness9.7
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All reviews(1285)
Positive reviews(1269)
Reviews with photos/video(191)
Easy to get around(162)
Friendly front desk staff(127)
Classy environment(125)
Large rooms(69)
Close to metro(67)
Would stay again(36)
Delicious breakfast(33)
Has rooms for families(6)
Negative reviews(16)
bamboosies
Family Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Mar 2025
Family
10 review
10/10
Outstanding
Posted on Apr 19, 2025
pretty decent hotel with washing machine and dryer. breakfast included pretty nice
Response from Property: Thank you so much for your positive feedback! We're really glad to hear that you think our hotel is pretty decent. We understand the importance of having convenient facilities like a washing machine and dryer during a trip, and we're happy they met your needs. Also, we take pride in offering a nice breakfast, and it's great to know that you enjoyed it. We hope to welcome you back again in the future for another pleasant stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
wu wooi lawrance
Queen Room
Stayed in Nov 2024
Solo traveller
40 review
10/10
Outstanding
Posted on Dec 13, 2024
laudable effort to go smokefree.......need posters everwhere....frontdesk,lobby,lift,cafe,corridor everywhere.....not just a small coaster the threathens penalty which they dont enforce.good location, walkable to belltower area. 5 mins walk to beidajie station on line2 to go anywhwre farther.
6/11
Response from Property: Dear guest: I am very happy to learn from your message that you have such a good impression. I hope you can continue to pay attention to Xi'an Bell Tower Orange Hotel in the future and tell us more about your feelings and experiences during your future stay. We warmly look forward to your visit again!
irislee1501
Queen Room
Stayed in Nov 2024
Couple
25 review
10/10
Outstanding
Posted on Dec 11, 2024
Very nice hotel, clean with spacious room. Walking distance to famous street and Bell Tower. Friendly staff, great breakfast. Highly recommended
6/9
Response from Property: Dear guest: Hello! Your every choice is our great honor, and your consistent support makes us feel delighted. Looking forward to meeting you again!
Guest User
2-bed Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on Jun 23, 2025
We had a good 5 nights stay. We were on a large avenue, so there was a bit of noise coming through the window (13th floor).
Response from Property: 尊敬的客人:您好!非常感謝您選擇入住我們酒店並度過 5 天的時光~ 得知您整體體驗 “很棒”,我們全體員工都倍感欣喜,這 5 天能成為您旅程中的一部分,是我們的榮幸!關於 13 樓窗外傳來的街景噪音,我們深表歉意!雖然高層客房能俯瞰城市風貌,但臨街位置確實可能受到環境音影響。為了讓客人享受更靜謐的休憩空間,我們已在部分客房升級了雙層中空玻璃窗,併為臨街房型準備了耳塞套裝,若您下次入住時提前告知,我們會為您優先安排更安靜的房型或提供隔音輔助用品~很多客人會特意在窗邊記錄城市日出呢~ 希望下次您再來時,能在更安靜的環境中,慢品這座城市的日夜風景~祝您往後的每段旅程都充滿美好,我們隨時在酒店等您 “回家”~
Guest User
Family Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Nov 26, 2024
Very nice hotel in a great location. Breakfast was pretty good and room is quite big. Staff at the reception are nice and helpful.
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation to Orange Hotel Xi'an! The gold and silver awards are not as good as your praise, and the gold and silver cups are not as good as your reputation, we will not let you down! Wishing you all the best!
Guest User
Superior Queen Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 9, 2025
Extremely helpful staff, assisted me with many small tasks including ordering delivery. Very patient with me since I didn’t know how to read Chinese. Loved breakfast and the service robot. Rooms were very clean. Thank you
Response from Property: 🥳非常感謝您的用心評價!能為來自遠方的您提供幫助,是我們最開心的事~您提到的這些細節,正是桔子想傳遞的 “無國界温暖” 呀!能成為您在西安的 “語言橋樑” 和 “安心驛站”,我們深感榮幸!下次再來時,給您準備一本 “桔子專屬翻譯手卡”(含常用服務用語圖示),“小桔” 機器人也會換上節日限定皮膚~期待與您重逢,用更貼心的細節,陪您探索這座古城的更多美好~😊
Guest User
2-bed Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Oct 2024
Family
10 review
8.5/10
Very Good
Posted on Nov 16, 2024
Very convenient stay for our family , we enjoyed the stays for 5 nights, no regret at all.The rooms are clean , big and comfy.The whole hotel lobby and lifts are filled with orange flavour . washing machines and dryers are provided , added to the value of staying. Good breakfast . Will come back again to stay if we wanna visit Xian again. We joined the local tours from the tour agent’s attached in the hotel. Everything is fine.
Response from Property: Hello esteemed guest, thank you for staying at Xi'an Zhonglou Orange Hotel and being satisfied with our service. We also greatly appreciate your support and kindness towards us. We will work harder and wholeheartedly provide you with better quality service. We look forward to your next visit! thank you! PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!
Pam26890
Queen Room
Stayed in Sep 2024
Couple
10 review
9.0/10
Great
Posted on Oct 30, 2024
Location can be improved as many taxis cannot find this hotel in app. Probably since they newly opened. They share a building with another hotel. Good restaurants beside the hotel. Walk to mtr is also around 10-15mins. You cannot smell cigarette smoke which is perfect. Ameneties are great with free flowing fresh coffee and water in the front desk. Will definitely stay with the Orange Group again!
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. As you said, the hotel entrance is a traffic control area, and you can take a taxi at the traffic light 100 meters away from the hotel. Each of our employees will provide you with more attentive and detailed services to help you stay away from the noise of the city and enjoy the beauty of a small town in peace. Looking forward to providing you with a more perfect stay experience next time!
Anonymous User
2-bed Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Feb 2025
Solo traveller
2 review
8.0/10
Very Good
Posted on Mar 9, 2025
The service pretty good, they really try to make the guest happy and do the best they can, special thanks to 小王and 小陈to help me booked the DiDi due to my phone error. They make sure I get the fastest way to the station while 小王looking for a taxi in front of the hotel, 小陈 using her personal cell to book DiDi for me and they contact me make sure I get to the station and everything ok. The hotel is clean and good location.
Response from Property: 尊敬的客人,非常感謝您對我們桔子酒店的高度評價!您的滿意是我們前進的最大動力。小王和小陳能夠為您排憂解難,我們深感欣慰,他們一直秉持着為客人提供貼心服務的理念,您的認可對他們來説是最好的鼓勵。我們也很高興酒店的清潔狀況和地理位置讓您滿意。期待您的再次光臨,我們將繼續為您提供卓越的服務,讓您擁有賓至如歸的體驗!
tan yi liang
2-bed Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Feb 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Mar 8, 2025
Hotel is in a good location, new and spacious. Great value for money. Front desk staff are also very helpful. Would suggest to avoid certain rooms as they are rather stuffy, otherwise, no complaints!
Response from Property: 親愛的客人,太感謝您清晰又暖心的好評啦!我們一直將設施維護、衞生清潔、環境營造以及服務品質視為重中之重。定期檢修設施,衹為給您便捷體驗;清潔團隊全力保障每處空間乾淨整潔;員工們以熱忱態度服務每位賓客。您的認可讓我們堅信努力有了回報,盼您常來,桔子酒店定不負期待,為您持續打造優質入住體驗
Tarel Tan
Queen Room
Stayed in Jan 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Mar 5, 2025
Very convenient location, easy access to take public transport (MRT). Friendly staff & really feel relaxing while staying here for 6 days. Recommended👍
Response from Property: 尊敬的客人,太感謝您的推薦啦!得知咱們酒店的位置給您出行帶來極大便利,友好的工作人員也助力您收穫了 6 天的愜意時光,我們由衷開心。我們始終將為客人提供便捷與舒適當作目標,您的滿意就是我們前進的動力。期待未來還能在桔子酒店與您重逢,再次伴您開啟無憂旅程!
Guest User
Family Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Nov 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 1, 2025
Location is good, walking distance to Huimin Street and Bell tower and subway station. Rooms and facilities are very new. Value for money. We also booked a day tour to terracotta museum with the tour agent representative stationed within the hotel. Overall good experience.
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們 服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Guest User
Family Room[Quietly Enjoy A Good Sleep + Orange Sweet Orange Essential Oil Washing + Intelligent Customer Control]
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Jan 15, 2025
Well managed and clean. Near to 02 metro station and best location in Xi'An for tourists. Complimentary washer/dryer and coffee in the lobby. Highly recommended.
Response from Property: 非常榮幸得到您的認可,特別是您提到我們房間的細節佈置讓您感到賓至如歸。這正是我們不懈追求的目標——讓每一位客人都感受到家的温馨。期待再次為您服務,祝您一切順利!
Jerome
Queen Room
Stayed in Feb 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Mar 8, 2025
Clean hotel, convenient. Very helpful staffs.
Response from Property: 非常感謝您的好評!能得到您的認可,我們倍感榮幸。為客人提供優質的服務與一塵不染的居住環境,一直是我們桔子酒店不懈的追求。每一位工作人員都在為給您打造舒適體驗全力以赴,您的滿意就是對我們最大的鼓勵。期待再次與您相遇,我們會繼續努力,為您帶來更完美的入住體驗
Guest User
Queen Room
Stayed in Dec 2024
Business traveller
7 review
9.7/10
Amazing
Posted on Jan 8, 2025
设施:OK 卫生:OK 环境:ok 服务:ok
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!