Tongpai Hotel Xi'An Bell Tower Yongning Gate

Highly recommend! 🎉 It's very close to Gulou and there are lots of great food options nearby. They have a multi-story parking garage in the back, and the staff there are incredibly enthusiastic ❤️🔥. The room was clean and spacious. When the front desk attendant saw I had a baby, she even upgraded our room and gave us a full set of baby toiletries. The duty manager played a spinning game with my child and gave them a small gift – they really know how to make kids happy! There's a large lounge area on the first floor and outside, which is very convenient. The overall decor is artistic and tasteful. Definitely worth staying here!

I stayed at this hotel for 3 days. It was very convenient to get around, and the service was good. However, on the third day, breakfast ended at 10 AM, and we weren't notified in advance. I missed breakfast that day; by the time I went down, it was almost 10 AM, and even the 'saizao' noodles were gone. For the first two days, breakfast ended at 10:30 AM. The breakfast staff later told me that during holidays, they extend it by half an hour, which explains why I managed to eat on the first two days.

This hotel is perfectly situated between the Bell Tower and Yongning Gate. There's an underground passage right outside, making it an easy walk to Kaiyuan Mall, Metro Line 2's Bell Tower Station (Exit 4), and even SKP. All the city's attractions are accessible on foot or by subway. The main road in front makes getting a taxi incredibly convenient. Plus, there are tons of great food options nearby. For tourists, the location truly couldn't be better.

This hotel isn't just in a superb location, right next to the Bell Tower and close to all the main attractions – many are within walking distance. What truly stands out is how pleasant and comfortable every interaction with the front desk staff was. We stayed for four days in two rooms, and they were immaculately cleaned every day, with several bottles of mineral water replenished daily. For our early morning day trip, the hotel even provided packed breakfast, without any extra charge. Every staff member was incredibly warm and genuine, which I really appreciated. Travel is all about enjoying yourself, and if I ever have the chance to visit Xi'an again, I will definitely choose Hotel Indigo.

The location is fantastic! You can walk to the Bell Tower and Muslim Quarter, and there are tons of restaurants nearby. Right outside, you'll find Heytea, Luckin Coffee, Cotti Coffee, and Ba Wang Bie Ji. It's indeed close to a subway exit, but fair warning, especially for those with elderly or children: it takes a good 15 minutes to walk from the subway platform to the actual exit, though it's all indoors. The staff were really friendly, not at all cold or indifferent as some online reviews suggested. The room was spacious, and the bathroom had a great wet/dry separation, plus a heated toilet seat – super comfortable! My only complaint is the breakfast. Honestly, if they don't improve it, I highly recommend eating elsewhere. It's incredibly easy to find breakfast nearby; there's McDonald's directly opposite, and plenty of places for noodles or rice vermicelli. The hotel's breakfast costs over 60 RMB per person, but the 'saozi' (minced meat topping) tasted days old, the yogurt was watery, the fruit was mushy, and the frozen items seemed like they were from the day before.

This hotel just opened 25 years ago, so it's very clean. The rooms are quite spacious, but the ones facing the road are incredibly noisy. If you prefer a quiet stay, make sure to ask for a room away from the street when you check in.