Meihao Hotel (Xi'an Zhonglou South Gate Branch)

The hotel's service is really considerate. The front desk staff are warm and thoughtful, patiently answering my questions and making me feel at home. The hotel has a strategic location, convenient transportation, and many delicious food nearby, which makes my travel more convenient and saves me a lot of time. There is a snack street downstairs, and there is Luoma City Xingzhengyuan Shopping Plaza next to it. It is really convenient. It is only three or four minutes away from the Bell Tower, and there are many snacks around! There are many restaurants and restaurants! The room is very clean and tidy. There is free mineral water at the elevator entrance. You can see the clock tower when you go out. There are sensor lights at the door of the house. You are not afraid of the dark when you get up at night. I feel that the service staff of this hotel are well-trained, which is great. If If you are tired from traveling, there is also a foot bath. Soaking your feet in the foot bath can relieve the fatigue of the day. The hotel you stay in also has intelligent robot service. When you need something in the room, it will be delivered by the robot. It is convenient and fast. It was a great experience. When checking in, the lady at the front desk brought chrysanthemum tea and sour plum soup. In the evening, there was also a bowl of noodles that could be eaten as a late night snack, which was very convenient!

The Meihao Hotel in Xi'an we stayed at this time was really disappointing. We booked the room more than 10 days in advance. Since we were three girls, we contacted the front desk in advance to ask for shared beds, extra quilts and toiletries. This hotel is really nice. It's weird. They contacted us through Ctrip and ignored us until the day we checked in. Because the train was late, it didn't arrive until 2 a.m., so the front desk contacted us around 8 p.m. to ask how long it would take to arrive. They told us the arrival time, and then We once again stressed that we needed help putting together beds, but the front desk refused us sternly. We informed the hotel that they would not cancel the order, and that the order was not allowed to be canceled if the room rate was paid in advance, and it would definitely arrive. We are asked to check in at the store before they can handle it for us. If we arrive during the day, we can handle it after we arrive. I can accept that. The key is that we arrived at the store in the middle of the night. Can't they help us with it in advance? The front desk didn't understand the accommodation at all, so when we arrived at the hotel, we went even further. After checking in, we told the front desk that we wanted to share beds. The front desk didn't know. Is the guest's needs always so perfunctory? It was too late after we got to the room, so we all washed up while waiting for the staff to come and share the bed. The three of us girls were wearing pajamas in the room. After 10 minutes, the person who came over was not the guest room aunt but a security guard, which made us very embarrassed. , the security guard found a black stain on the bed while helping us put the bed together. He opened the quilt and found hair. It was too late. We didn’t know what to say. Then came the wonderful thing, a long black skirt hanging on the bed. Inside the wardrobe, it fell down at night. When I picked it up in the morning, I saw that the layer of gray was no longer thick and the clothes were dirty. I quickly washed up and went to the restaurant to have breakfast. I saw another long stick on the communal plate. I have long hair. I ate some fruit and quickly checked out of the hotel for the next few days. I didn’t check out until about 11 o’clock in the morning. Your hotel did not give a reply to the problem reported by the security guard at 2 o’clock in the morning. A lady at the front desk When we checked out, we were asked how we were having a good rest. They didn't even know about the check-in response. I was really confused. The room on the 6th floor was arranged. The corridor on the 6th floor was so smelly that I had to run away. The windows in the room could not be opened. Even if the air conditioner was turned on to ventilate, it was very stuffy. This was not the first time I traveled. I originally came for the Meihao brand and booked 4 nights in a row. Then I was immediately taken away. We were persuaded to leave, but the man who helped us put the beds together was still very nice. He called the front desk as soon as he found out the problem, but the front desk didn't even know about it when we checked out. I just laughed. I don't know the management of your hotel. The pattern is indeed surprising, as I and my friends really feel. (This is the first time I write about such an unpleasant stay experience)

It's very average. The room smells bad. I changed it twice. I chose to live near the clock tower. It's best not to choose this hotel.

The hotel service attitude is very friendly and the environment is good

The location of the hotel is very good, near the clock tower. Hygiene and service are also excellent

Negative review is required! fed up This is my first time giving a bad review 1. This hotel is refurbished, the floor height is very short and depressing 2. As shown in the picture, the bath faucet is broken, and it is impossible to take a normal bath 3. Parking in the parking lot next to it, it is very dangerous to have to walk out of the entrance by yourself. It was raining on the day I arrived. I called the front desk to ask how to get to the front desk, but no one answered the phone at the front desk, which is funny 4. I found two hairs on the bed, it is estimated that the sheets are not new 5. The key is that such a room costs more than 800 a night, and it is stupid to be a guest 6. The hotel lobby has to take the elevator to the 8th floor first, and the elevator shared by the building has to wait for a long time. It was a really bad night anyway, can the franchised hotels be able to slaughter customers without restraint? I originally wanted to stay in Xi'an for a few more days, because of this hotel, I didn't want to eat breakfast the next morning, I just checked out and left. Only those who have lived there know what the experience was like. The only advantage is that it is within walking distance from the city wall. , but there are so many hotels around, and later I saw that the price was not as high as yours. Anyway, I really felt that I was cheated for one night...

酒店位於西安市中心繁華的鐘鼓樓商圈,在這附近不僅可以欣賞到美麗迷人的西安鐘樓夜景，也可以品嚐到回民街風味小吃，酒店環境也很不錯，絕對是休閑放鬆的好去處，值得推薦。環境特別好，出行也很方便，酒店的床很舒適,早餐也是不錯的，中西結合的自助餐,位置中心，離2號線和6號線都進，去高鐵站和兵馬俑，城牆等各個地方都方便,房間很乾凈，住了幾天打掃的都很仔細，前台的服務態度也是很好，有需要都給及時解決了，房間的設施很智能，早餐也很好吃，出門就有地鐵去哪都很方便,還有洗衣機和烘乾機,還有機器人服務，在美豪酒店能夠擁有愜意的睡眠時光，是休閑度假或商務出行的理想選擇。酒店工作人員服務熱情，每天出門看到都會主動問好，賓至如歸，每日遊玩回來都是新的酒店用具，衞生每日都會清掃，來西安旅遊或者出差選擇美豪酒店西安鐘樓南門店是正確的。值得推薦！

酒店的地理位置優越，交通便利，周邊小吃很多，讓我的出行更加便捷，也節省了我不少的時間樓下就是小吃一條街，旁邊還有騾馬市，興正元購物廣場確實很方便，回民街也離得挺近，旁邊就是古城牆，離鐘樓衹有三4分鐘的路程酒店的服務真的很貼心，很熱心前台工作人員熱情周到，耐心解答我的問題，讓我感受到賓至如歸的關懷辦理入住時，前台的小姐姐送來菊花茶和酸梅湯，酸梅湯是他們陝西的一個特產挺好喝，還有前台的小姐姐幫我提拉行李的房間房間很乾凈整潔，裏面的設施設備挺齊全，有咖啡包茶包，礦泉水衞生打掃得很乾凈，床品也很乾凈，每個樓層電梯口還有免費的礦泉水，出門就能看見屋內門口有感應燈，晚上企業不怕黑，感覺這個酒店服務人員都是訓練有素的，非常棒，如果您出去遊玩累了，還有泡腳桶哦，泡泡腳解解一天的疲乏前台以及酒店其他的工作人員服務意識也很好，入住期間有什麼需要可會盡量幫忙解決，對這附近還有書院門，小南門早市，湘子廟街去這些地方也都很方便，第二天退房的時候還有免費寄存行李服務，比如説您退房早的時候拿着行李不方便想去哪個地方逛一下，可以把行李寄存到前台，以後也會推薦朋友來住這家酒店非常棒！

地理看了很多酒店，最後還是選擇了美豪酒店西安鐘樓南門店，是一家很不錯的酒店，緊鄰西安鐘樓，位置優越 服務積極，距離鐘樓地下通道衹有兩三分鐘的路程，鼓樓也是很短，住在這裏去看城牆、逛回民街、小南門早市都很方便，走出去還有開元商城，還有很多好吃的店，還免費送水果，下午茶和深夜一碗麪都是免費的，房間乾淨整潔，視野好，夜景很棒，早餐豐富味道好，酒店位置極佳房間乾淨整潔，視野好，夜景很棒，早餐豐富味道好，酒店位置極佳，出門大廳的工作人員都熱情的打招呼，雖然不是新酒店，但設施保養的不錯，浴室枱麪和地板石材都不是便宜貨，耐用又顯檔次，酒店還有機器人服務，非常智能，有洗衣房和健身房，雖然是四星級的酒店，但是有着五星級的體驗，以後也會推薦他人來住店的！