Jinjiang Inn Select (Xi'an Bell Tower North Street Metro Station) Reviews
Jinjiang Inn Select (Xi'an Bell Tower North Street Metro Station)
No.209 North Street, Xincheng District, Xi'an, Shaanxi, 710003, ChinaView Hotel Details
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Jinjiang Inn Select (Xi'an Bell Tower North Street Metro Station) Guest Reviews
4.5/5
Good
1085 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1085)
Positive reviews(1032)
Reviews with photos/video(129)
Convenient location(94)
Classy environment(91)
Convenient parking(82)
Friendly front desk staff(61)
Would stay again(26)
Convenient public transportation(26)
Close to metro(26)
Loved the night views(6)
Negative reviews(50)
call2vn
Standard Double Room
Stayed in Aug 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Very near the central, seem old
Response from Property: Dear guests hello, thank you for your comments OH, check-in period you can directly contact the front desk to help you deal with the problem, I wish you a happy life, happy every day Oh!
Guest User
Standard Double Room
Stayed in Sep 2022
Solo travellers
5 review
5.0/5
Outstanding
Posted on Sep 9, 2022
The hotel staff were kind, and the room seemed rather clean.
Zizaileyouyou
Standard Double And Twin Room
Stayed in Sep 2024
Other
219 review
4.2/5
Very Good
Posted on Sep 17, 2024
The location is very convenient for visiting scenic spots and dining and shopping in Xi'an. There is a parking lot for parking.
The front desk service attitude is good.
The hotel room is relatively old and clean, but the bathroom is not completely separated from wet and dry areas and there is water all over the floor after taking a shower.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry to bring you a bad check-in experience. We will do our best to help you solve your problems and eliminate your worries. We also hope that you can contact the hotel front desk and we will definitely give you a satisfactory answer. We sincerely hope you will understand the inconvenience caused to you. I hope you will not give up on Xiaojin. All our staff look forward to your visit again. We will definitely let you see a different Xiaojin.
Lvchenxiba
Standard Double Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Sep 14, 2024
Facilities: The TV image is not clear and flickers, so it is impossible to watch; the air conditioning has poor cooling effect.
Environment: The corridor of the room is not ventilated, the air quality is poor, and there is a foot odor, which is unpleasant;
Service: The hot food in the breakfast is too cold and I have a stomachache after eating it;
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the bad stay experience. We will do our best to help you solve your problems and eliminate your worries. We also hope that you can contact the hotel front desk and we will give you a satisfactory answer. We sincerely hope that you will understand the inconvenience caused to you. I hope you will not give up Xiaojin. All our staff are looking forward to your visit again. We will definitely let you see a different Xiaojin.
Bighorse
Standard Double And Twin Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The location is excellent, right next to the Anyuanmen city wall, opposite the clock tower. It has a parking lot, charging piles, and breakfast. If you order takeout, there is also a robot delivery service. The accommodation is great value for money. The service is really considerate, especially the front desk. Polite, they will ask questions when entering and exiting the parking lot at night, and help open and close the door. I highly recommend!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again and wish you a happy life!
Guest User
Standard Double And Twin Room
Stayed in Aug 2024
Family
3 review
4.1/5
Very Good
Posted on Aug 12, 2024
The room is not big. The facilities in the bathroom are relatively old, and the washbasin is relatively small.
The hotel is in a good location, just under the city wall, only a dozen minutes' walk from the bell tower and Muslim Street, and about ten minutes' walk from Metro Station No. 1.
On the first night, I saw a gecko on the ceiling of the toilet. The waiter came up to deal with it, but couldn't find it. He changed us to another room the next day.
There is a free parking space downstairs, and you can deliver takeout. Will the robot deliver it to the door?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry that we did not give you a perfect experience. If you have any questions during your stay, please contact the front desk and we will help you solve them. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Standard Double Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Passing by Xi'an on the way to Gannan ******* Autonomous Prefecture, we visited the Terracotta Warriors. But there are too many people there. I'd better wait until the off-season to take the kids there. This hotel is very quiet and not far from the city wall and Muslim Street.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double And Twin Room
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 27, 2024
The room has a smell! After spraying air freshener, there is still a smell. If you extend your stay during the weekend, it will cost 100 yuan more. I want to change to another hotel. I don’t want to move things. Just make do with it! There is a charger in the parking lot, but it is slow. There are not many places, about 20, so you have to grab them!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing Jinjiang Inn North Street Hotel and sharing your stay experience with us. It is a pity that you could not have a perfect experience. We attach great importance to the problem you raised. We have urged relevant personnel to pay attention to your problem and make improvements. The room is disinfected after each guest. There may be a smell of disinfectant in the air, which brings you a bad feeling. Xiaojin is very ashamed. There are also 24-hour staff on duty at the front desk, who can provide you with rectification plans, etc. The hotel's holiday prices will fluctuate differently. If you are willing to stay longer, you can contact the front desk. We will arrange parking spaces for every guest who drives to the hotel. We sincerely look forward to your visit again. We will continue to work hard and believe that you will be able to give you a perfect stay experience when you stay again.
Anonymous User
Standard Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Hygiene: Very clean!
Environment: The location is very convenient for tourists to Xi'an. The hotel is right in front of the city wall, and the environment inside the city wall is great.
Service: Excellent! Chen Yazhuo at the front desk is responsive. I will stay here again next time I go to Xi'an!
Original TextTranslated by Google
Response from Property: Your satisfaction makes us extremely happy. We will use excellent employees as examples to motivate the entire team. We know that only with unremitting efforts can we make you more satisfied. Xiaojin only wants to give you a warmer and more cozy environment, so that you can feel comfortable and healthy during your journey!
Guest User
Standard Double And Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room was clean and tidy. The service staff worked a hard night shift at 6 o'clock in the morning, but they still patiently guided us to check in and helped us store our luggage. We went to Sajinqiao Food Street for a walk and then returned to the hotel. The hotel staff changed us to a room with a view of the city wall. It was beautiful! I give a good review to the staff. They had a good service attitude during the three-day stay! The hotel front desk had sour plum soup and lemonade, which was very considerate!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Double And Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The location is good, but the bed is too small. I can't help it. This is my personal problem. Friends who see this should pay attention. It's really impossible for two adults and two children to stay here. I wanted to stay for two more days, but I thought I'd better go to bed at night and leave quickly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for telling us about your experience during your stay. At the same time, thank you for your affirmation and high evaluation of the hotel. It is your support and affirmation that is the driving force for our continuous efforts. The hotel rooms are uniformly about 23 square meters. The bed type of the standard room is 1.35*2 meters for the big bed and 1.1*2 meters for the small bed. All are displayed on the hotel's external website. Everything the hotel prepares for customers is just to make you feel warm at home during your stay.
Guest User
Standard Double And Twin Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The front desk service attitude is very good. The few young ladies I met during these three days are all great, polite and enthusiastic. I checked in and felt very good, so I decided to extend my stay for another day.
The hotel environment is also good, no deposit is required, and there are free parking spaces, which can save a lot of money. The parking fee in Xi'an is really expensive, 6 yuan per hour at any time. I picked for a long time, and there are no parking spaces near the Bell Tower and Drum Tower. This place is about one subway stop away, which is quite close.
The room is very clean, and the bed is also very soft and comfortable. You can see the city tower from the hotel, and my mood is good. Except that the bath water is hot and cold, everything else is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for telling us about your experience during your stay. At the same time, thank you for your affirmation and high evaluation of the hotel. It is your support and affirmation that is the driving force for our continuous efforts. Everything the hotel prepares for customers is just to make you feel as warm as home during your stay.
Guest User
Standard Double Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The service was very warm and thoughtful! The lady at the front desk introduced me to the tourist route and provided me with a lot of thoughtful services. There were also free drinks in the lobby, especially the delicious lemonade and sour plum soup. I couldn't drink enough every time, so I drank half a bucket at a time. In short, this trip was very rewarding.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to comment on us. Jinjiang Inn Xi'an Bell Tower North Street Hotel is a chain hotel that focuses on tourist cities and tourist attractions. Coming to our hotel will make you feel the warmth of family and the intimacy of friends. It is your best choice when you are away from home. Xiaojin is looking forward to meeting you again~
Guest User
Standard Double And Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The overall style of the lobby is full of local characteristics, the service staff is enthusiastic and friendly, and the room is clean and tidy! The best thing is that the No. 9 robot delivers meals and items for you
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.
Guest User
Standard Double And Twin Room
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 22, 2024
The location is good, next to the city wall and close to Xi'an Station. It's a bit far from the subway station, and it takes seven or eight minutes to walk to the subway entrance. It's also very convenient to eat. There are many foods on Beida Street after a five or six minute walk.
Original TextTranslated by Google
Response from Property: Your satisfaction makes us extremely happy. We know that only with unremitting efforts can we make you more satisfied. Xiaojin only wants to give you a warmer and more cozy environment, so that you can feel comfortable and healthy during your journey!