Meihao Lizhi Hotel (Xi'an Weiyang Road Library Subway Station)

The hotel facilities are relatively new. The room is quite large, and there is free fitness and free dry cleaning. The breakfast is also good, and both adults and children can satisfy their appetites. The front desk staff are patient and enthusiastic. Overall, I am quite satisfied with this hotel. If friends come to Xi'an, I recommend this hotel to them. Finally, I wish the hotel staff a happy New Year!

To be honest, this was the worst stay experience I've ever had. I originally came to Xi'an for my honeymoon. I had a good experience staying at Meihao Leizhi before, but I really enjoyed staying at this Meihao Leizi. Before I left, I notified the housekeeper to come and tidy up the hotel and clean it up. Hours later, I still haven’t cleaned up when I got back. Ask the front desk for a garbage bag. Haven't come over for over an hour. The projector in the room cannot be used to cast the screen on a mobile phone. Many programs are paid, but few are free. This is not the most important thing. I booked a room with breakfast included. I stayed for five nights. On the day of check-in, the front desk told me clearly that I would be given a breakfast coupon on the first day, and then I only needed to report my room number. As a result, I I go to have breakfast every day, and I am asked for a breakfast coupon every day. I came home today and had to catch a flight early in the morning. I was already in a hurry, so I checked out of the room, grabbed two pieces of bread and was about to leave, but I was able to chase him from the cafeteria to the front desk and ask I want coupons and money! I said I didn’t have a ticket, so I was told directly that if I didn’t have a ticket, I would have to pay, so I went straight to the front desk. Extremely bad attitude! This is the worst hotel I have stayed in during my years of travel and business! Uniquely, the compensation given by the hotel afterward was actually a free voucher for one night, which can only be used in their hotel, and it can only be used during non-holidays! This is so funny, do I have to spend thousands of dollars to fly back and forth just to stay in your hotel for free for one night? Extremely bad experience! none of them!

I obviously dropped the charger in the house. Called and said it was the first time I was told no. The second time I was told to wait until the waiter checked the room before taking a look. I just wanted to ask. Are you going to say no without even looking at it? ? I used to think this brand was good. Now it seems. I'm really a little speechless.

The breakfast room can accommodate about 20 people. There are about six or seven breakfast dishes, including porridge, yogurt and fruits. The after-dinner trash can is in the restaurant; the room is a suitable size, there is no carpet on the floor, the sofa is averagely comfortable, the lighting is dim, and the shower room is glass The paint on the door handle is peeling off, the wash basin is in the same space as the bedroom in the entrance corridor, the decoration style and facilities are slightly outdated; the service is average, the room type was communicated before check-in, but the room type was changed when checking in; it was the first time I encountered two power cards and paid 50 yuan. gold.

As for the Meihao Lizhi Weiyang Road store, we were attracted to stay here by various compliments about the good service, but these are just routines of good service, not real good service. Today I will talk about our family of four’s extremely uncomfortable check-in experience: On the second night of our stay, we all fell asleep. Suddenly I heard someone opening the door and talking. I yelled, "What are you doing?", and then I heard someone say, "Did you say it wrong? Why is there someone there?" I closed the door without saying sorry. I immediately called the front desk to ask what was going on. They said there was a temporary power outage and it was a bit chaotic. A guest wanted to go back to the room. I couldn't remember that I went to the wrong place. I said I was sorry. I went to get my breakfast coupon in the morning, but no one gave me any further explanation about this matter. When I checked out at noon, no one took the initiative to mention this matter. After all the rooms were checked out, I finally couldn't help but ask, "You guys didn't have anything to say about the waiter who brought someone to our room by mistake last night during the power outage, and then he just said simple words." While we were waiting for the bus, a person who looked like a leader came over and said a lot of clichés to explain to us, but the various details in the words showed that they did not pay attention to this matter at all, and asked us for WeChat and phone numbers. , but I didn’t know that I had called before checking in and added WeChat when I checked in, saying that I wanted to change us to a better room at a more favorable price, but I didn’t know that we only planned to stay in this hotel for two days, and it happened to be that we arrived in two days. This matter was taken very seriously but was delayed by other matters, but before she came over she was chatting with employees and guests behind the door. I was thinking about how much psychological damage it would cause to a little girl if there was a little girl in the room, or if we lived separately from the children, and they suddenly saw a stranger standing beside the bed in the middle of the night. I am deeply disappointed that Meihao Leizhi, which is known for its good service, handled it like this! All in all, they don’t pay any attention to accidental entry in the middle of the night. For a hotel brand that has been established for 27 years and has more than 400 chains, I can’t help but ask a few questions: 1. Is this the first time your group has encountered a temporary power outage? 2. Does your group have uninterruptible power supply construction costs for decoration? Or is it that computer equipment is not important and is not covered by UPS? 3. Didn’t the service training require you to knock on the door when entering the room? Especially for this kind of entry without identity verification, shouldn't we knock on the door a few more times? 4. Is entering a room by mistake a serious work mistake? Let’s talk about a few other discomforts: 1. The breakfast is very average. The price of half price for children is really not worth it. 2. When you enter the bathroom after turning off the lights, the lights will turn on automatically but will not turn off automatically. 3. When a call comes back after a power outage, the curtains will automatically open. With this setting, if the curtains suddenly open in the middle of the night and the light from the inner window suddenly shines in, will this setting be startling for a guest room with an inner window?

第一次來到西安，帶着家人來這遊玩，在小紅書上看到了這麼一家酒店，跟附近周圍的相比，衞生和服務評價特別高。來了之後沒想到竟然碰到了寶藏酒店。尤其記得我剛到酒店門口，行李帶的比較多，大包小包的，他們的員工一看到，立刻停下手下的事情，兩個人來幫我，美女小姐姐貼心攙扶我的父母，禮賓大哥幫我卸行李，到了大堂，讓我的家人先在一旁休息，送上了熱茶水還有熱的擦手毛巾，美女小姐姐看到我的母親在錘了錘腿，竟然上前蹲下來幫我母親按摩捶腿，旁邊的我愛人都覺得有點不好意思了。來到我旁邊小聲的説，一個陌生人來給咱媽按摩，搞得我作為一個兒媳婦都不好意思了，確實我也沒想到，竟然有這麼貼心的服務。辦理完入住，禮賓大哥幫我把行李送到房間，我們就不上去了，也已經到了飯點了，就詢問附近有什麼好吃的推薦，對了，還沒問小姐姐叫什麼，她説叫她小李就好了，説自己是本地人，可以幫我做一個旅遊攻略，還有美食攻略，正是求之不得呢。因為現在想在附近先吃點，就説酒店斜對面就有一個美食廣場，或者附近有商場很近，也有很多吃的。還介紹了酒店為住客提供了美味的早餐,下午茶，竟然還有夜宵，西紅柿雞蛋麪真的是絕了，然後加了我微信，在住期間有任何需要都可以找她。酒店的景色也是很絕了，酒店特意給我安排的高樓層，可以看到夜景。真的是絕佳。晚上我的管家小李還給我送來了新鮮果盤和熱牛奶，真的是這個價格住到這麼好的酒店，還有貼心的服務，真是我覺得物超所值，連我的老婆都覺得我挑了一個這麼好的酒店。第二天要退房的時候，天突然下起了雨，因帶着家人孩子啥的不方便，詢問我們是否可以晚點退房，等雨停了再退房，小姐姐馬上就給我申請了延時退房，真的是太感謝了。出門在外， 心生感激，何況是感受到了如此大的善意和貼心的服務。以後再有機會一定會再來體驗。

強烈推薦這家！！！美豪麗致酒店未央路店，西安有好多家這個酒店，我是來西安出差，綜合地理位置和性價比選了位於未央路主幹道上的這家麗致酒店， 酒店離地鐵口很近，跟前就是市圖書館，坐地鐵去哪個區域都很方便。出門在外的不用擔心對這個城市會有陌生感。我是晚上到快10點才到酒店的，路上就接聽到酒店人員的致電，問我大概幾點到，告訴我來酒店的路況，詢問我對房間的喜好，感覺挺當回事的。來後才感覺到他們的熱情和細心，前台的帥哥很快的辦理完入住，告訴我酒店有深夜一碗麪，可以試試，對於晚上還沒吃夜宵的人來説一碗熱騰騰的麪條確實是很不錯的。房間預訂的是靜謐雙床房，給我也升了級，房間裏很寬敞也很舒適，裏面洗護用品種類很齊全，卸粧的、潤膚乳什麼的都有，完全出門不用帶這些東西了。想洗衣服的話還有洗衣房，裏面熨燙機烘乾機都有，客房服務員非常熱情，隔天我衣服釦子掉了，剛好着急要穿，服務員黨國玲放下手頭工作來幫我把釦子縫好並順帶幫我去熨燙了一下，解了我的燃眉之急，而且還很熱心，説有什麼需要隨時找她們，很感動！不管我們來自哪裡，在這裏感受到的温度相信和大家都一樣。希望可以幫到經常出差或旅遊的人選酒店的困難症，很讚的一家酒店哦！