lbis Hotel (Xi'an Small Wild Goose Pagoda)

lbis Hotel (Xi'an Small Wild Goose Pagoda) Reviews

lbis Hotel (Xi'an Small Wild Goose Pagoda)

New Western Medicine Building, No.46 Hanguang Road, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
lbis Hotel (Xi'an Small Wild Goose Pagoda)
lbis Hotel (Xi'an Small Wild Goose Pagoda)lbis Hotel (Xi'an Small Wild Goose Pagoda)lbis Hotel (Xi'an Small Wild Goose Pagoda)
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lbis Hotel (Xi'an Small Wild Goose Pagoda) Guest Reviews

4.7/5
Outstanding
632 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(632)
Positive reviews(624)
Reviews with photos/video(120)
Awesome rooms(171)
Delicious breakfast(89)
Friendly front desk staff(65)
Quiet & comfortable(40)
Large rooms(28)
Close to metro(10)
Convenient public transportation(6)
Delicious buffet(5)
Negative reviews(8)
Guest User
Superior Queen Room
Stayed in Jan 2025
Couples
7 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Was clean and tidy. Breakfast was adequate and plentiful. The front desk assistants were very helpful. Location was great.
Response from Property: Xiaoyi is very touched to see your thoughtful comments. Because of understanding, encouragement and support, we will get better and better. Xiaoyi's wish is that you can harvest warmth with all your heart during your journey. Satisfaction is only the starting point. Surprise and touching are Xiaoyi's goals. Time is long, and we are waiting for your return!
souki
Business Queen Room
Stayed in Jan 2025
Couples
1 review
4.0/5
Very Good
Posted on Feb 9, 2025
I had a pleasant stay . The location is alright. The room was clean and simple, with all the basic amenities you'd expect. The staff was friendly and helpful, and the breakfast buffet was decent. It’s a solid, budget-friendly option for exploring Xi'an.
Response from Property: Thank you for your praise. Xiaoyi will work harder to create a more warm accommodation environment for you. We look forward to your visit again. Thank you!
Pavena
Double Room
Stayed in Apr 2024
Couples
7 review
3.5/5
Posted on May 7, 2024
The room is big but no soundproof, trolley and machines/elevator run all night. I got room#8602 with window but it's just another unused space with another door to pathway, feel uncomfortable/unsafe. Smoke smell from neighbor room can get through room easier. Room floor need to be more clean, toilet floor is so slippery. Reception can't speak English but has good service to try communication.
Response from Property: Hello, dear guests! Please understand the inconvenience caused to you. We will continue to work hard to do better. We look forward to your visit again. I wish you a happy life!
Guest User
Business Queen Room
Stayed in Jan 2025
Couples
9 review
3.7/5
Posted on Feb 26, 2025
The hotel needs refreshing and breakfast could be more various
Response from Property: We are very sorry to see your comments. We will work hard to make improvements and strive to satisfy every guest. Thank you!
Grace
Double Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
I only stayed in the hotel for a night and I am impressed by the cleanliness of the room and the facilities. However, they should have a system when it comes to serving their buffet breakfast. There should be someone assisting the guests when it comes to food or other concerns. But overall, it was a great stay!
Response from Property: Thank you for choosing to stay in the Ibis Hotel. We are deeply honored to serve you. We will continue to work hard for the better and better with your encouragement. Welcome to visit the hotel at any time. I wish you a happy New Year and success!
Guest User
Double Room
Stayed in Dec 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Bang for the bucks, close to the bus station and able to get to everywhere! Love it! Also its very clean, which I like very much ahah
Response from Property: Thank you for your choice and your five-star praise. I wish you all the best.
Nakriss Jirarattapat
Double Room
Stayed in Nov 2024
Couples
21 review
4.5/5
Great
Posted on Jan 12, 2025
Quite Farrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
TonyW Chong
Superior Queen Room
Stayed in Apr 2024
Couples
27 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Hotel is located 5 minutes from many eateries and restaurants. Check In was easy. Staff had no communication issue using translated though they don't speak English. Surprisingly good breakfast and all staff from reception, restaurant, to manager were very nice. Service and respecting guests was better than western hotels in USA, Europe and other parts of Asia. Room is huge, clean, and well equipped.
Response from Property: Dear ibis guests, thank you very much for staying at the ibis Xiaoyan Tower store and seeing your recognition of our services. My friends are all very happy. The goal of ibis Xiaoyan Tower is to be the hotel with the highest guest satisfaction. I believe that with your help, we will go further and further. Thank you very much for your good comments. I look forward to meeting you next time. I wish you a happy stay!
Fernanda Schapke Milani Leite
Double Room
Stayed in Apr 2024
Family
7 review
2.2/5
Posted on May 8, 2024
This is the worst Ibis that I ever stayed in my life. The worst part was the smell or it was smelling like cigarettes or an awful smell of garlic. It was also not super clean, especially the bathroom. Breakfast was also a disaster with food all over the floor and no one cleaning it.To be honest I don't recommend staying here....
Response from Property: Hello, dear guests! Please understand the inconvenience caused to you. We will continue to work hard to do better. We look forward to your visit again. I wish you a happy life!
Gui Milani
Double Room
Stayed in Apr 2024
Family
13 review
2.7/5
Posted on May 5, 2024
Room is big, bed is comfortable, small breakfast but has some options ok, the big problem is the smell of cigarette in most of the areas of the hotel, including the room
Response from Property: Dear guests, I'm very sorry that I didn't bring you a satisfactory check-in experience. Our hotel has a non-smoking logo, but we can't guarantee that every guest can abide by it. We will continue to supervise and try our best to eliminate smoking. I wish you a happy life!
Élodie
Double Room
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on Jun 8, 2024
Nice hotel. Clean. You have access to laundry and dryer machine, it's nice 👍
Response from Property: Dear guests: Thank you for choosing to stay in our hotel. We will continue to work hard to get your full score next time. I wish you a happy life!
Joosep
Business 2-bed Room
Stayed in Jan 2024
Travel with friends
10 review
4.2/5
Very Good
Posted on Feb 23, 2024
The location was okay, the metro was 15 min walk away, it was quiet. The room was nice and clean. One thing that was weird was regular glass door for bathroom which we didn’t appreciate that much. The annoying thing was the AC, which made very loud noise and seemed a bit broken. Breakfast was Chinese style. Staff was very nice.
Response from Property: Welcome to the ibis Hotel near the Small Wild Goose Pagoda, and thank you for your support. We have taken note of the shortcomings mentioned in your feedback and will make timely improvements. Additionally, your suggestions regarding the bathroom design will be forwarded for consideration. We look forward to welcoming you again and hope that you will grant us a 5-star rating next time if you are satisfied. Your satisfaction is of utmost importance to us.
Otautahian
Stayed in Jul 2023
Solo travellers
94 review
4.0/5
Very Good
Posted on Aug 19, 2023
I stayed for just one night, but the hotel had a fun and relaxed vibe. Initially my keycard didn't work, but the receptionist quickly replaced it and came with me to make sure it worked. There are a few restaurants downstairs, and the breakfast selection was fine for the price.
6/9
Response from Property: Dearguests,thankyouforstayinginourhotel.Foryourquestionaboutthedoorlock,wewillalsoasktheengineeringdepartmenttorectifyitassoonaspossible.WehopeyouhaveabeautifulandunforgettabletripinChina.Iwishyouahappylife！
Guest User
Double Room
Stayed in Dec 2023
Solo travellers
8 review
4.5/5
Great
Posted on Jan 31, 2024
Everything worked nicely! Ibis is rather simple, but it has everything you need, and the price is good. Staff were friendly. No problems at all. There's a Metro station not too far from it. It's not a top location, but you can reach all the sights by public transport. Breakfast is also fine, a mix of Chinese and Western food. There's no coffee at breakfast, but you can get coffee for free at the reception and take it with you.
Response from Property: Dear guests, thank you for choosing to stay in the hotel. The hotel opened in 2018. Compared with the new store, the facilities may not be new enough, and we can't change the hardware facilities, so we have been trying to do our best in the service and room quality. Thank you for taking the precious time to share your check-in experience. I wish you a happy New Year!
Maureen
Double Room
Stayed in Dec 2023
Solo travellers
11 review
3.2/5
Posted on Jan 26, 2024
Because the electricity goes off without the card on the wall, it takes a long time for the room to heat up so I was quite cold. For the first couple of days there was no hot water in the shower.
Response from Property: Dear guests, I'm very sorry that I didn't bring you a satisfactory check-in experience. In those days, the hot water equipment temporarily failed, and our staff was also repairing it all night. We have not found the cause of the failure, resulting in the hot water not being provided in time. I'm really sorry. For the case of card unplugging and power failure, you can ask the front desk to give you two room cards, and the room will not be powered off when you go out. I apologize again. Welcome to your visit again. I wish you a happy life!