Hampton by Hilton Xi'an Bell Tower North Street Reviews

Response from Property: Dear friend, hello! Thank you very much for choosing Hampton by Hilton Xi'an Bell Tower North Street. We are very sorry that we did not give you a perfect stay experience. We have seen your satisfaction and dissatisfaction, which gave us the opportunity to better understand our services and make continuous progress. We are deeply sorry for the room problem you mentioned. We understand that the smell of smoke in the room and the cigarette butts on the ground have brought you and your wife an unpleasant experience. We sincerely apologize for this. Regarding the room problem, we immediately checked and confirmed that there was indeed smoking in the room. We have thoroughly cleaned and disinfected the room and ensured that all rooms meet our hygiene standards. At the same time, we have also strengthened the room inspection process and informed the guests that the hotel rooms are non-smoking rooms, but it is inevitable that some guests will smoke in the room. The hotel will strengthen hygiene inspections and training to ensure that similar situations will not occur again. As for the overall condition of the hotel, we do realize that the hotel needs some renovation. We have developed a detailed rectification plan, including updating facilities, improving room decoration, and improving the overall environment. At present, we have started some renovations and plan to complete them in the near future. We are very happy to make some desserts for your wife's birthday. This is our little thought for you and your wife, and we hope you can feel our sincerity. Thank you again for your feedback, your satisfaction and comfort are very important to us. We promise to continue to improve and ensure that every guest can enjoy a warm and comfortable experience in the hotel. I wish you a happy life! ——Huan Xiaopeng in the effort

Response from Property: 哎呀，收到好評，頭也不暈了眼也不花了，又能繼續幹活了，謝謝親親的好評。西安鐘樓北大街希爾頓歡朋酒店始於酒店但不止於酒店！每一位客人來到Hampton by Hilton都是我們的朋友，真誠有愛的服務，就是我們小夥伴一直追求的動力，有朋自遠方來不亦樂乎！我們注重的是創造一種能夠產生好心境的情境，非常期待下次與您相見非常感謝您的支持，歡迎您再次入住並祝您生活愉快哦~~~

Response from Property: Dear friend, hello! Thank you for choosing to stay at Hampton by Hilton Xi'an North Street, and thank you for your recognition of our hotel. Let me tell you a little secret. Our Chinese and Western nutritious buffet breakfast has 72 dishes and 36 small ingredients, which will be replaced, improved and screened from time to time. Every product is a boutique. The lobby also provides free drinks and snacks, with a variety of flavors of juice and delicious cookies for you to choose from. There are many more details that I want to share and present to you. Hampton by Hilton is not only the best place for your business trip, but also a place for you to relax, unwind and relax. It will bring you a different experience every time. Huan Xiaopeng and all the staff are looking forward to your arrival---a relaxed Huan Xiaopeng

Response from Property: 嘿，歡小朋收到了您的五分好評，非常感謝您對酒店的肯定哦~酒店所有服務人員秉着“可靠”“關懷”“友善”“周全”的理念為您提供服務，細緻貼心的對客服務衹為讓您入住愉快~酒店的裝修風格，顏色活潑但又不失端莊雅緻，房間壁畫牆紙融入城市元素，讓您體會西安的著名歷史建築~您對酒店的肯定就是對我們最大的激勵，我們會繼續加油的！做一個永不止步的歡小朋。感謝您的評價，期待您的下次入住~———充滿熱情的歡小朋

Response from Property: By chance, we met you, and by chance, you chose us. There are too many choices in life, and each of your choices is a kind of fate. Thank you for the fate that let us get to know you. Your thoughtfulness and care will surely bring us a lifetime of warmth. -----Looking forward to meeting you again, little friend

Response from Property: 親愛的客官,你好啊！看到你評分，歡小朋萬分遺憾沒能獲得你的滿分好評呢，如果您對我們很滿意的話，下次一定要給我們5分好評喲~~。告訴你個小祕密哦，酒店坐落於城中主街道著名旅遊景點旁。毗鄰各大購物商圈，購物美食應有盡有呢，均15分鐘車程哦，是喧囂的城市中鬧中取靜的一處居所呢。很抱歉沒有達到你的期望值。對於給你帶來的“小遺憾”，歡小朋再一次倍感自責。還有很多的細節，都想分享和呈現給你噠。同時也非常感謝您的鞭策，我們才能繼續在成長的道路上不斷進步，把平凡的事做好，就是不平凡，把簡單的事做好，就是不簡單，用心把普通的事情做到極致，是我們追求的目標，願你在清遠的每一次旅程都能留下美好的回憶，真誠期待你常來看看我們哦。歡小朋祝你生活愉快~~ －－－不斷成長的歡小朋

Response from Property: 親愛的客官,你好啊！看到你評分，歡小朋萬分遺憾沒能獲得你的滿分好評呢，如果您對我們很滿意的話，下次一定要給我們5分好評喲~~。告訴你個小祕密哦，酒店坐落於城中主街道著名旅遊景點旁。毗鄰各大購物商圈，購物美食應有盡有呢，均15分鐘車程哦，是喧囂的城市中鬧中取靜的一處居所呢。很抱歉沒有達到你的期望值。對於給你帶來的“小遺憾”，歡小朋再一次倍感自責。還有很多的細節，都想分享和呈現給你噠。同時也非常感謝您的鞭策，我們才能繼續在成長的道路上不斷進步，把平凡的事做好，就是不平凡，把簡單的事做好，就是不簡單，用心把普通的事情做到極致，是我們追求的目標，願你在清遠的每一次旅程都能留下美好的回憶，真誠期待你常來看看我們哦。歡小朋祝你生活愉快~~ －－－不斷成長的歡小朋

Response from Property: First of all, thank you for choosing to stay at Hampton by Hilton Xi'an Bell Tower North Street. I'm sorry that we didn't bring you a full five-point stay experience. Huanpeng is an international mid-range business brand under the Hilton Group. The hotel rooms are equipped with mattresses patented by Shu Da in the United States, bathroom facilities by Kohler and toiletries by Petrov in the United States. In view of your questions, we will also rectify them as soon as possible, and strive to bring you a more perfect experience next time.

Response from Property: Thank you very much for your affirmation of our service. "Friendly, Authentic, Caring, Thoughtful" is our service philosophy that we have always adhered to. Treating every customer as a friend is also something we have always been here for. We will continue to work hard to keep doing well and strive to do better

Response from Property: Thank you for your recognition of our service. All the friends in the hotel uphold the concept of friendly, reliable, caring and thoughtful comprehensive service, only for guests to experience perfect service during their stay. The hotel has a superior location and is convenient for transportation by bus and subway nearby. And I look forward to your coming again.

Response from Property: First of all, thank you for choosing to stay at Hampton by Hilton Xi'an Bell Tower North Street. Thank you for your recognition of our service. Our hotel staff adhere to the service philosophy of friendliness, reliability, care, and comprehensiveness, only providing customers with better quality service. The hotel is located on the main street of Beidajie Street, with both subway and public transportation, making travel very convenient. It is also within walking distance from the scenic spots. Because the hotel gate faces North Street directly, it may be inconvenient for taxis to stop. The hotel has its own parking lot, and next time if needed, you can directly park at the hotel parking lot. We will continue to work hard and strive to do better, and we look forward to your arrival again

Response from Property: 親愛的朋友，感謝您入住西安鐘樓北大街希爾頓歡朋酒店！可能是我們做的不夠好，沒有得到您的5分好評，歡小朋很失落呢！房間所有設施都是為了在這短暫的相遇時間裏給您留下完美的入住體驗，西安北大街希爾頓歡朋酒店位於地鐵1號線與2號線換乘站（北大街站）出口約150米處，鬧中取靜，讓您深處繁華鬧市時刻感受千年古都氣息，酒店的服務人員秉着可靠關懷友善周全的理念為您服務~您住的滿意我們就放心啦，期待您的下次入住--------------一直在這裏等您的歡小朋

Response from Property: Thank you for choosing to stay at the Hampton by Hilton Xi'an Bell Tower North Street. The Hotel on North Street of Xi'an Bell Tower is located in the center of Xi'an, and it is about a 15 minute walk from the Bell Tower, Drum Tower, and Hui Min Street. It is only 5 minutes away from the North City Wall of Xi'an and about 150 meters away from the exit of the transfer station (North Street Station) of Metro Line 1 and Line 2. It is only a 10 minute walk away. There are bus stops on both sides of the hotel road, making travel very convenient, You can take the subway or take a taxi to the scenic spots within Xi'an city, such as Shaanxi History Museum, Datang Night City, and Datang Furong Garden! Quiet amidst the hustle and bustle, allowing you to experience the atmosphere of a millennium old city in the bustling city. Hilton Huanpeng is the brand with the largest number of hotels among the 17 major hotel brands under Hilton Global, aiming to provide a cost-effective and high-quality stay experience for business elites and parent-child families. Thank you again for sharing, Huanxiaopeng is sincerely waiting for you to come home again - looking forward to Huanxiaopeng

Response from Property: Dear friend, thank you for your comments on me. I hope you have a good memory in the hotel. Located in the center of Xi 'an, the hotel is very convenient to travel.Our breakfast is rich in varieties and has local characteristics in Xi 'an. I also look forward to your coming again