Starway Hotel (Xi'an Bell Tower Huimin Street)

Starway Hotel (Xi'an Bell Tower Huimin Street) Reviews

Starway Hotel (Xi'an Bell Tower Huimin Street)

No.60 Luomashi, East Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
Starway Hotel (Xi'an Bell Tower Huimin Street)
Starway Hotel (Xi'an Bell Tower Huimin Street)Starway Hotel (Xi'an Bell Tower Huimin Street)Starway Hotel (Xi'an Bell Tower Huimin Street)
Check available rooms for your travel dates
We Price Match
1 night

Starway Hotel (Xi'an Bell Tower Huimin Street) Guest Reviews

4.7/5
Outstanding
3377 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(3377)
Positive reviews(3337)
Reviews with photos/video(826)
Easy to get around(685)
Delicious breakfast(384)
Friendly front desk staff(376)
Close to metro(318)
Convenient for shopping(164)
Perfect for kids(47)
Has rooms for families(37)
Excellent afternoon tea(24)
Negative reviews(40)
wannaporn
Queen Room
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 7, 2025
Location is good, near Bell Tower where find the hotel easily. Service is very well. By the way, my room has not the window and cannot adjust the air-condition. It's hot and make me feel uncomfortable.
Response from Property: I'm very sorry for the unsatisfactory accommodation experience you had. We are pleased to have your recognition of the good geographical location you mentioned, which is also a major advantage of our hotel. Thank you for your affirmation of our service. Regarding the issue with the windows, the room type you have booked is an interior window room, with the window facing a deserted corridor. Each room in the hotel is equipped with central air conditioning, which can only provide heating during this season. We apologize for any inconvenience caused. If you need it, we also have a cold air fan available, or if you have the opportunity next time, we can upgrade you to our premium twin room for free. We welcome you to experience it again next time, and we believe it will definitely satisfy you! Thank you for providing valuable feedback to the hotel. Your feedback is our driving force for continuous improvement and enhancement. We look forward to your next visit!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 10, 2025
This hotel is as good as it gets. Large, clean rooms with all the amenities. Staff are numerous and all very friendly and helpful. Highly recommend
Response from Property: Thank you very much for your high opinion of our hotel! I'm glad to know that you are very satisfied with our room facilities and staff service. Spacious and clean rooms with full amenities have always been our pursuit, and a friendly and helpful team is our most precious asset.Your strong recommendation is of great significance to us, and we will continue to strive to maintain and improve the quality of service to provide the best accommodation experience for every guest.Thank you again for your affirmation and support, and look forward to your next visit!
Olivier Pierre Charles
Superior 2-bed Room
Stayed in Nov 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The starway hotel is in the best location possible in Xi’an, directly above the street with all the great food street vendors, where it is impossible to resists the aromas. Right by the Bell Tower, it is super close to the subway and can connect you to all the cool places to visit in Xi’an. The hotel staff was super friendly and I felt very well taken care of. They helped me organise the tour to the terrace cotta army site and last but not least the breakfast buffet, super Chinese, was very good. The room was spacious with 2 beds and a large shower. If you are going to Xi’an, definitely the place to go. Oh and also worth noting, even though the hotel Is right above the action (I was there at the weekend), closing the window suppressed all noise from the street!
Response from Property: Thank you for your wonderful review! We're thrilled to know that you enjoyed our hotel's prime location, friendly staff, spacious rooms, and delicious breakfast buffet. We strive to provide the best experience for our guests, and it's great to hear that we succeeded in doing so. We look forward to welcoming you back again!
thangyp
Family Room
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Out of metro walk straight turn right. It would be better if the hotel can just put directions in their website. Very convenient. Downstairs is night market. Near the tunnels to go everywhere. Most tourist attractions area is within walking distance. Breakfast is also good for the price. Reception will use a translator app for communication.
Response from Property: Thank you very much for your detailed evaluation of our hotel! It's nice to know that our location brings you convenience. Downstairs is the night market, the nearby tunnel is easily accessible, and most of the tourist attractions are within walking distance. With regard to the route guidelines you mentioned, we have received and will consider adding relevant information to the hotel website to enhance your stay experience.At the same time, we are pleased to know that your evaluation of breakfast is good value for money. With regard to the use of translation applications for communication at the front desk, we will also continue to strengthen the language training of our staff to provide smoother communication services.Thank you from the bottom of my heart for your valuable advice. I look forward to your coming again. I wish you every success.
Pelik
2-bed Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The location is perfect. Near metro, bus station, and pedestrian street which is a lot of shops there. The room also quite. The breakfast also good quality. Staff also helpfull. There are public washing machines that guest can use.
Response from Property: Wow, it's so nice to see you think so highly of our hotel's location, rooms, breakfast and staff. Thank you for your recognition and appreciation of our hotel, we will continue to maintain and carry forward to provide you with more considerate service. In particular, you mentioned the convenient location, clean rooms, full breakfast, as well as our warm staff and convenient public facilities, are the direction we have been working hard. Look forward to your next time, we will bring you more surprises.
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
12 review
4.7/5
Amazing
Posted on Nov 13, 2024
Very conveniently located. Very good view of bell tower from shopping center beside. Staffs very very helpful. Breakfast is a good spread of local & western. Metro nearby. Many restaurants and eatery downstairs. Free gift from hotel during checkout!
Response from Property: "Thank you very much for your all-round praise of our hotel! You are satisfied with the convenient location, close proximity to the shopping center, helpful staff, delicious breakfast, convenient transportation, plenty of restaurant snacks downstairs and free gifts during check-out. We will continue to maintain and carry forward these advantages to provide you with a more perfect accommodation experience. I look forward to your next visit. I wish you a happy life! "
KITJAPAT KESIRANON
Superior Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
It's so cozy and convennient there. The service was really nice. We enjoyed a lot.
Response from Property: Thank you very much for your high opinion of our hotel! We are deeply honored and gratified to know that you feel extremely comfortable and convenient here, and are very satisfied with our service.The hotel is committed to creating a warm and comfortable accommodation for every guest, and we are heartened by your recognition. At the same time, our service team is always guided by the needs of guests, and strive to provide guests with the most intimate and thoughtful service.I am glad to bring you a pleasant accommodation experience, your satisfaction is our greatest pursuit. Thank you again for your affirmation and support, look forward to your next visit, we will continue to work hard to provide you with more quality service and experience.I wish you a happy life!
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Nov 2, 2024
The hotel is near Bell tower and Metro that is so convenient to travel. There is the street food market in front of the hotel. The room is clean and nice with local breakfast. Recommend!
Response from Property: Thank you for your praise of our hotel, close to the clock tower and subway, easy to travel, this is indeed one of our advantages, there are street snacks in front of the hotel, so that you can taste authentic local cuisine, is really great! The room is clean and tidy, and breakfast is also a local feature, which can make your stay comfortable and satisfying. That's what makes people happy! Your high praise is the greatest affirmation and encouragement to us. We will continue to strive to provide you with better service and look forward to your next stay.
Nanwasa
Queen Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Good price , good location , service mind , (Location 5th floor ) needed use Lift on 5th floor take to hotels.
Response from Property: Thank you for your praise of our hotel, preferential prices, good location, this is to make your stay more comfortable, your praise is the greatest affirmation and encouragement to us. We will continue to work hard to provide you with better service and look forward to your next visit!
ivonne8a93
Family Room
Stayed in Sep 2024
Family
43 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel and room is very comfortable. For an amazing price you get to be 2 minutes away from the bell tower and the muslim quarter. The breakfast provided is good.
6/8
Response from Property: Dear guests, thank you for your high praise of our hotel! I am honored to provide you with a comfortable and convenient accommodation experience. The amazing price and superior geographical location you mentioned are the direction of our continuous efforts. Our breakfast can be affirmed by you, which also gives us a lot of encouragement. Thank you again for your choice and look forward to your next visit to provide quality service as always!
RY CHIA
Parent-child Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 15, 2024
We had an absolutely amazing time at Turnpike Lodge. The rooms were spacious. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
Response from Property: Thank you for your trust in our service, very happy that you are satisfied with our service, hope to have the opportunity to continue to provide our service!
Jiawen Christine
Queen Room
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Sep 15, 2024
The hotel people were very friendly. Super nice that we could take as many water bottles as we need for free from the counter. We also used the self-service laundry machine and dryer. The breakfast was also good price quality. Our room was a no window room, but the perks were that there was no noise from the streets and more privacy. Overall a good price quality stay.
Response from Property: Thank you for your five-star praise, which makes us feel excited! Your affirmation is our biggest driving force, and we are well aware of the importance of service quality and customer satisfaction. We will, as always, pursue excellence, wish you a happy life and look forward to serving you again!
F.L.
Queen Room
Stayed in Jul 2024
Travel with friends
12 review
3.5/5
Posted on Aug 11, 2024
Walls dirty (look at the pictures), not able to get the rooms we booked (weeks before), but well located. Staff is really nice though. Great breakfast
Response from Property: Dear guest, hello: First of all, thank you for expressing satisfaction with the service during your stay. Regarding the issue you mentioned, we deeply apologize and will strengthen the rectification of hygiene details in the future. Please give us a chance to make corrections.
Guest User
Superior Queen Room
Stayed in Dec 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Very clean hotel that is easy to find!! (Which is important if you don’t read Chinese) the place was also well located! Right in the middle of ALL of the fun. The breakfast was also delicious. The room was comfy and very clean. I was even given a free gift when I left! 10/10
Response from Property: Thank you very much for your detailed praise! It's nice to know that our hotel has left a good impression on you, such as cleanliness, easy to find, good location, delicious breakfast, comfortable room and so on. The free gift when you check out is a little something for us, hoping to make your journey more perfect. Looking forward to serving you again, I wish you a happy life!
Guest User
Family Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The hotel has the perfect location: near the Bell Tower and the subway entrance. The rooms were very clean, the breakfast very varied and the attention impecable. I stay for two nights with friends and we spent a great time here. I will definitely recommended it.
Response from Property: I am glad to learn that you and your friends have had a good time here. Your satisfaction is our greatest pursuit. We will continue to maintain quality service and environment, look forward to serving you again, welcome to come again!