No. 22 Fenghui South Road, Yanta District, Xi'an, Shaanxi, 710065, ChinaView Hotel Details
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Hilton Xi'an High-tech Zone Guest Reviews
4.5/5
Good
1555 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(1555)
Positive reviews(1501)
Reviews with photos/video(251)
Friendly front desk staff(104)
Classy environment(77)
Delicious breakfast(57)
Easy to get around(55)
Perfect for business trips(48)
Great swimming pool(21)
Close to metro(13)
Stayed multiple times(9)
Negative reviews(54)
RichardOnTheBlock
Hilton Twin Room
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Whilst the hotel is a little out of the main tourist area, the staff are incredible. For those that speak English, it was well spoken by all staff we encountered. Smart stay.
Response from Property: Dear guest, thank you for choosing Hilton Xi'an High-tech Zone, it is our great pleasure to receive your positive feedback and present a smart stay for you. We already delivered your recognition to colleagues, we will continue to make efforts on offering pleasant journey. Hope to see you again soon, and wish you and family a happy life.
Guest User
Hilton Room (Double bed)
Stayed in Apr 2024
Solo travellers
3 review
3.7/5
Posted on May 4, 2024
I enjoyed my stay but it was not really what I expected. The Hilton Hotel is known for its top class service but I did not experience that level of service. The furniture needs an upgrade and not all the facilities worked. At the office desk where I did my work, the USB charging point did not work. The carpet on the otherhand smelled damp especially when I walked into the room. The hair conditioner bottle was empty when I wanted to use it. Unfortunately, I only discovered this once I have already shampooed my hair so there was no turning back. The rooms are are in great need of repainting. At one point I was considering upgrading to the executive room because I book these type of hotels for the high level of service from the staff and the 5-Star facilities. I have membership with the Hyatt Hotel but wanted something different for my few days break. At the Hyatt, they even bring you your first cup of coffee as soon as you arrive at breakfast and will keep on checking on you. This is what I call service. Some months ago I stayed in the Hilton in Suzhou and it was amazing. Their breakfast was top notch and beautifully presented. Having said that, my stay at the Hilton High Tech Zone was pleasant, but I will need convincing to stay there again. The hotel is a bit isolated but a 10min drive to one of the high end malls. Thank you to everyone who offered assistance when I needed it. Unfortunately, I did not take photos of the problems but I uploaded pictures of the beautiful hotel which needs some TLC in the bedrooms or some of the bedrooms like mine.
Response from Property: Dear guest, thank you for choosing Hilton Xi'an High-tech Zone and leaving your detailed comments. First of all, please kindly accept our sincere apologies that we did not provide you with a satisfactory accommodation experience, at the same time, hotel management team paid highly attention to the above issues. We already review the service procedure and conducted internal refresh training to related deapartments. Guest satisfaction has always been our top priority, and we will always spare no effort to work on it. Looking forward to see you again and give us an opportunity to offer a full score service, wish you have a nice trip!
Bernard
Hilton Room (Double bed)
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jul 6, 2024
This hotel overall is quite good, staff is helpful and friendly, is nice place to stay, but regarding the facilities, due to swimming pool can open to public paid for entrance not only hotel guests, I have happened unhappy thing on it, a Oldman is not hotel guest should be paid for entrance, when I play with my children in pool , he suddenly come and said the lane is not for playing, pls go beside lane, on the begin I didn’t realise have this issue rules, then we move beside lane, after that i double confirm with staff in hotel, didn’t have this kind rules. I was quite unhappy with that.
Response from Property: Dear guest, thank you for choosing Hilton Xi'an High-tech Zone and give us your detailed feedback. We deeply appologize for the above issue, and sorry for your not good experience. Management team paid highly attention to your feedback, and the service team refresh the procedure immediately. wish you and your family have a nice trip and wish to see you again in future, give us an opportunity to leave you a satisfied stay experience.
World wonders 探险者
Accessible Room (2 Beds)
Stayed in Jul 2024
Business travellers
200 review
4.7/5
Amazing
Posted on Aug 28, 2024
Good location and nearby my company. It is the second time to stay here👍
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店並抽出寶貴的時間給予評價,您的認可是我們不斷進步的動力。酒店位於高新區,周邊交通便捷,西安高新軟件園等多家世界500強企業匯聚,周圍生活設施完善,是商務出行及休閑旅遊的便利之選。酒店高小希及全體成員很高興與您共度了一段滿意的時光,期待與您再次相遇,祝您旅途愉快!
Guest User
Hilton Room (Double bed)
Stayed in Aug 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Sep 9, 2024
June and Gin did great job, amazing stay
Response from Property: 尊敬的賓客:很開心收穫您的滿意點評,十分感謝您對酒店的選擇與信任!酒店地處高新經濟技術開發區核心區域,毗鄰唐城牆遺址公園及多家大型商業綜合體,步行可達地鐵三號線、六號線,為您的出行提供便利。您開心的笑臉是我們前進的動力,高小希及全體成員很高興與您共度了一段滿意的時光。我們將繼續努力,為每位賓客帶來温馨舒適的入住體驗。我們衷心期待與您再次相遇,高小希祝願您和家人生活愉快!
Guest User
Hilton Room (Double bed)
Stayed in Aug 2023
Business travellers
8 review
4.0/5
Very Good
Posted on Oct 1, 2023
Very clean stunning room staff was so helpful amazing place to stay
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店!十分榮幸看到您對此次入住感到滿意,這是對我們最大的嘉獎!酒店位於高新區核心,周邊配套齊全,商業體林立,全球著名的公司與企業聚集於此,便捷的交通是您商務出行的首選,同時酒店對面綠意盎然的唐城牆遺址公園是您休閑放鬆的絕佳選擇。美好的旅途,伴隨着美好的心情,高小希願意用自己的努力温暖您的出行,願與您再次相遇希爾頓!
KHALED ABDELAAL
Hilton Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Excellent service
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店並抽出寶貴的時間給予評價,您的認可是我們不斷進步的動力。酒店位於高新區,周邊交通便捷,西安高新軟件園等多家世界500強企業匯聚,周圍生活設施完善,是商務出行及休閑旅遊的便利之選。酒店高小希及全體成員很高興與您共度了一段滿意的時光,期待與您再次相遇,祝您旅途愉快!
Anonymous User
Superior Double Room
Stayed in Oct 2022
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2022
感谢 Cherry wang
Response from Property: 尊敬的賓客:感謝您對我們西安高新希爾頓酒店的選擇及肯定。我們接待的不僅僅是客人,更是來自五湖四海的朋友,您開心的笑臉是我們前進的動力,高新希爾頓全體成員很高興與您共度了一段滿意的時光,期待您的再次光臨!
Guest User
Hilton Room (Double bed)
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The location of the hotel is easy to find. The lobby is very beautiful and decorated in a very stylish way. The overall quality of the waiters is very high. The guy who checked me in was a handsome guy. I saw his name, Jim. He was very warm and polite when checking me in. He arranged a room with a good view for me. When I checked out, Ellie took the initiative to ask about my stay experience and gave me a limited edition card package for the Year of the Snake. The experience was very good. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店!非常感謝您的肯定,酒店位於高新經濟技術開發區核心區域,毗鄰唐城牆遺址公園及多家國際知名企業公司、大型商業綜合體,臨近地鐵站及公共交通樞紐,無論是商務差旅還是休閑旅遊,都為您的出行提供便利。熱情好客是我們的服務理念,您開心的笑臉是我們前進的動力。高小希及全體成員很高興與您共度了一段滿意的時光。酒店及團隊致力於通過個性化服務,熱情好客的理念為到訪的每一位客人帶來舒適滿意的入住體驗,高小希衷心期待能夠得到您的繼續支持,祝您旅途愉快!
Guest User
Executive 2-bed Room
Stayed in Jan 2025
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel has convenient parking and its own parking lot. Check-in at the front desk is very quick. Jeff, the manager on duty, upgraded the room for free. Ellie at the front desk was also very enthusiastic and efficient. She responded positively to any questions during the stay. The service was very good and very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店!我們向您致以誠摯的問候,很高興您有一次完美的入住體驗並給予我們滿分評價,我們倍感榮幸。酒店共有300餘間客房,4間各具風格特色的餐廳,為您提供環球美味、本地特色風味。早餐位於酒店一樓咖啡露台西餐廳,提供豐富多樣的歐陸式、美式、中式早餐可以滿足不同客人的味蕾。更有客房早餐在線預約及送餐服務,為您實現早餐“一鍵直達”。希爾頓願為您的每次體驗創造無限驚喜,再次感謝您的好評,高小希期待與您再次相遇!
Anonymous User
Executive Double Room
Stayed in Jan 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel has convenient parking, both on the ground and underground. The room is clean and comfortable, and the environment is good. Outside is the Tang City Wall Park, and the night view is very good. The restaurant's specialty noodles are also very delicious. The hotel front desk staff Carisi checked in enthusiastically and provided thoughtful service. The other two front desk staff, Ellie and Kelly, also introduced the hotel's services, which are very professional. The room service during the stay was also very good, and they will continue to make reservations in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing to stay at Hilton Xi'an High-tech Zone! Thank you very much for your affirmation of us. Your stay experience is the compass we pay the most attention to and look forward to improving and improving. The hotel is located in the core area of the High-tech Zone, with a view of the city's central park, convenient transportation and complete living facilities, providing convenience for your travel. All rooms are equipped with internationally renowned brand guest supplies and bedding. We receive not only guests, but also friends from all corners of the world. Your happy smile is our driving force. Gao Xiaoxi and all members are very happy to spend a satisfying time with you. All members of Hilton Xi'an High-tech Zone welcome you to visit again!
Guest User
Hilton Room (Double bed)
Stayed in Jan 2025
Business travellers
5 review
5.0/5
Outstanding
Posted on Feb 14, 2025
We traveled to Xi'an during off-peak hours, traveling with our family. We were careless and left our children's toiletries at home. The front desk staff of the hotel responded positively. The room lady sent us the hotel's exclusive children's toiletries and mini slippers. It was so thoughtful.
One day we had a meal at the hotel. There is a very large noodle restaurant on the second floor of the hotel. There are many kinds of noodles. It was the first time I ate authentic Shaanxi oil-splashed noodles. The stir-fried dishes tasted good. The children loved to eat shrimp balls. Thumbs up.
The hotel as a whole has a sense of age, but you can feel the enthusiasm of the staff. This is a warm hotel.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店!非常感謝您對我們的肯定,您的入住感受是我們最關注並期待完善進步的指南針。酒店位於高新區核心區域,坐擁城市中央公園視野,周圍交通便利,生活設施完善,為您的出行提供便利。所有客房均配備國際知名品牌客用品、床品,我們接待的不僅僅是客人,更是來自五湖四海的朋友,您開心的笑臉是我們前進的動力,高小希及全體成員很高興與您共度了一段滿意的時光,高新希爾頓全體成員歡迎您的再次光臨!
Feilagesilaweiqi
Hilton Room (Double bed)
Stayed in Jan 2025
Business travellers
7 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel staff is enthusiastic, the room is clean and tidy, and I was lucky to have my room upgraded. I happened to be in Xi'an, and the weather was cold. The staff kindly told me to add more clothes. It can be seen that the overall atmosphere of the hotel is very good. The room cleaning staff is very kind. The room is filled with Shaanxi-style mineral water. The front desk girl is also very enthusiastic and reminded me that the car is free to pass. The room price is affordable and cost-effective! I got more than one comfortable and pleasant stay experience, and there are fireworks on earth. Thumbs up.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店並抽出寶貴的時間給予評價,您的認可是我們不斷進步的動力。酒店位於高新區,周邊交通便捷,西安高新軟件園等多家世界500強企業匯聚,周圍生活設施完善,是商務出行及休閑旅遊的便利之選。酒店高小希及全體成員很高興與您共度了一段滿意的時光,期待與您再次相遇,祝您旅途愉快!
Guest User
Hilton Room (Double bed)
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is clean, spacious and bright. The waiter Hao Ping is very friendly and enthusiastic. The front desk check-in is very fast. The hotel transportation is also very convenient. The subway entrance is a short distance away and it is very close to the scenic spot. This stay is very comfortable and it is a very satisfactory stay experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住西安高新希爾頓酒店!非常感謝您的肯定,酒店位於高新經濟技術開發區核心區域,毗鄰唐城牆遺址公園及多家國際知名企業公司、大型商業綜合體,臨近地鐵站及公共交通樞紐,無論是商務差旅還是休閑旅遊,都為您的出行提供便利。熱情好客是我們的服務理念,您開心的笑臉是我們前進的動力。高小希及全體成員很高興與您共度了一段滿意的時光。酒店及團隊致力於通過個性化服務,熱情好客的理念為到訪的每一位客人帶來舒適滿意的入住體驗,高小希衷心期待能夠得到您的繼續支持,祝您旅途愉快!
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Although it is an old hotel and the facilities and equipment are not so new, it wins in terms of service. When checking in, the front desk lady Ellie was very enthusiastic and polite. She took the initiative to introduce the location of the hotel's restaurant, the swimming pool, and the opening hours of the gym. She also took the initiative to ask if anyone drove here, helped record the license plate, and upgraded the room for free. The experience was great!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:很開心收穫您的滿意點評,十分感謝您對酒店的選擇與信任!酒店地處高新經濟技術開發區核心區域,毗鄰唐城牆遺址公園及多家大型商業綜合體,步行可達地鐵八號線、三號線、六號線,為您的出行提供便利。您開心的笑臉是我們前進的動力,高小希及全體成員很高興與您共度了一段滿意的時光。我們將繼續努力,為每位賓客帶來温馨舒適的入住體驗。我們衷心期待與您再次相遇,高小希祝願您和家人生活愉快!