EASTERN HOUSE(Near Bell&Drum Tower City Wall)

EASTERN HOUSE(Near Bell&Drum Tower City Wall) Reviews

EASTERN HOUSE(Near Bell&Drum Tower City Wall)

300 meters west of Fen Lane, South Street, Beilin District, Xi'an, Shaanxi, 710002, ChinaView Hotel Details
EASTERN HOUSE(Near Bell&Drum Tower City Wall)
EASTERN HOUSE(Near Bell&Drum Tower City Wall)EASTERN HOUSE(Near Bell&Drum Tower City Wall)EASTERN HOUSE(Near Bell&Drum Tower City Wall)
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Guest Reviews of EASTERN HOUSE(Near Bell&Drum Tower City Wall)

9.5/10
Outstanding
6198 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(6198)
Positive reviews(6128)
Reviews with photos/video(1194)
Delicious breakfast(907)
Excellent afternoon tea(563)
Friendly front desk staff(322)
Well designed(289)
Located in the city centre(195)
Offers pick-up/drop-offs(167)
Awesome gym(149)
Negative reviews(70)
Guest User
EH Family Suite(1 King+1 Double)
Stayed in Nov 2025
Family
5 review
10/10
Outstanding
Posted on Dec 14, 2025
We enjoyed their good night soup and it is different every night. The services are so great and had been great helpful in arranging the booking from tickets to transport and also restaurant recommendations
Response from Property: 【Complimentary Laundry】【Free Parking】【Afternoon Tea On the House】The simple joys of life serenade the soul. Wisps of tea fragrance and echoes of ancient charm linger in the air. As you ascend the steps, it feels like stepping into a corridor of history—every footfall resonates, weaving a silent dialogue with those who walked before.As night deepens and stars sprinkle the sky, the warm glow of ET House remains, guarding the dreams of every traveler. More than a resting place, ET House is a cultural haven where tradition is kept alive. Here, the elegance of Tang Dynasty charm blends seamlessly with modern comfort—every window frames a view, every scene becomes a painting.Awake at dawn, push open the window—and behold Chang' an.
5VS
Eastern Twin Room
Stayed in Nov 2025
Family
22 review
8.5/10
Very good
Posted on Dec 12, 2025
Hotel location is very good, but while I was staying they were fixing the street. The hotel provides free drinking water, which is very good. Breakfast quite a few options. The room I was staying could here sound from the street quite loud.
Response from Property: Dear guest:Your feedback is very important to us. Thank you for choosing to stay at our hotel and for taking the time to share your experience.First of all, we sincerely apologize. The municipal road construction work has negatively impacted your stay, and we fully understand how the noise must have disturbed your rest. For this, we are deeply sorry. Although the construction activity is arranged and managed by the municipal authorities and beyond the hotel's direct control, we place great importance on the sleep environment and feelings of every guest.At the same time, we sincerely thank you for your recognition of our hotel's location, complimentary drinking water, and breakfast variety. We are heartened to know this. Regarding the street noise you mentioned, we have duly noted it. We will actively assess the soundproofing measures in our current rooms and explore feasible plans for further improvement, aiming to provide a quieter environment for our guests in the future.We sincerely hope that the inconvenience caused by this construction did not completely overshadow the other pleasant aspects of your stay with us. If you visit the area again in the future, we genuinely hope to have the opportunity to welcome you back and provide you with a more peaceful and perfect stay, in return for your understanding and support.Wishing you all the best!
Guest User
EH Family Quadruple Room(1 Double+2 Single)
Stayed in Nov 2025
Family
4 review
10/10
Outstanding
Posted on Dec 10, 2025
Very beautiful hotel! Stayed in a family room of 4, in the family size room contain 2 x toilet , 2 x living room and 2x bed rooms. Such a luxurious stay without taking your arm & leg. The hotel is very clean and smoke free room really without any cigarette smell! We definitely will stay in this hotel again if I am coming back to Xi’an.
Response from Property: 【Complimentary Laundry】【Free Parking】【Afternoon Tea On the House】The simple joys of life serenade the soul. Wisps of tea fragrance and echoes of ancient charm linger in the air. As you ascend the steps, it feels like stepping into a corridor of history—every footfall resonates, weaving a silent dialogue with those who walked before.As night deepens and stars sprinkle the sky, the warm glow of ET House remains, guarding the dreams of every traveler. More than a resting place, ET House is a cultural haven where tradition is kept alive. Here, the elegance of Tang Dynasty charm blends seamlessly with modern comfort—every window frames a view, every scene becomes a painting.Awake at dawn, push open the window—and behold Chang' an.
Guest User
Eastern King Room
Stayed in Nov 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 9, 2025
It was pleasant stay. Checkin process was smooth, with warm welcome drink and a bag of snacks for us. Cici at the front desk and her team are attentive and friendly. As we are traveling for 3weeks, laundry room is our favorite facility in the hotel. We will return for next stay after hiking in Huashan!
Response from Property: 【Complimentary Laundry】【Free Parking】【Afternoon Tea On the House】The simple joys of life serenade the soul. Wisps of tea fragrance and echoes of ancient charm linger in the air. As you ascend the steps, it feels like stepping into a corridor of history—every footfall resonates, weaving a silent dialogue with those who walked before.As night deepens and stars sprinkle the sky, the warm glow of ET House remains, guarding the dreams of every traveler. More than a resting place, ET House is a cultural haven where tradition is kept alive. Here, the elegance of Tang Dynasty charm blends seamlessly with modern comfort—every window frames a view, every scene becomes a painting.Awake at dawn, push open the window—and behold Chang' an.
DSCWONG
Eastern King Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 6, 2025
The hotel is very comfortable and the room spacious. I really like the tea set in the room where I can enjoy the time to favour of different Chinese teas. Also a bonus from the hotel is the smart laundry where I can put my clothes to wash without worrying about detergent and drying as they have smart washing machines and dryers that take care of everything and info you when it finishes. I panic after I lost my room card after breakfast and Doris from reception kindly helped me resolve my issue very quickly so I can plan my day. Excellent location and plenty of eateries near the hotel.
Response from Property: 【免費洗衣房】【免費停車】【免費下午茶】西安東舍酒店地處古城西安繁華核心地帶,佔據得天獨厚的黃金位置。酒店坐落於歷史悠久的城牆內,毗鄰鐘樓、回民街等著名景點,步行即可到達地鐵2號線和4號線交匯站,交通網絡四通八達。無論是前往大雁塔、陝西歷史博物館等文化地標,還是前往小寨、南門等商業中心都極為便利。周邊餐飲、購物、娛樂設施齊全,既能感受千年古都的厚重歷史,又能享受現代都市的便捷生活,實為商旅人士和觀光遊客的理想下榻之選。我們特別準備了多項免費優質服務以提升您的入住滿意度:免費自助洗衣房,配有專業洗滌和熨燙設備;寬敞便利的免費地下停車場,確保您的愛車安全無憂;每日精心準備的免費下午茶時光,讓您在小憩時盡享美味點心和香醇飲品。這些細緻周到的服務設施,都是東舍對您真誠關懷的體現。
Longnvfeima
EH Exquisite King Room
Stayed in Nov 2025
Couple
6 review
10/10
Outstanding
Posted on Dec 5, 2025
The environment is clean, and there's no smell from the bathroom or drains. The room comes with a humidifier, and the lighting is just right. The non-smoking room has really fresh air. Coming back to the hotel at night, I found two face masks left by the housekeeper, which was such a thoughtful touch. I genuinely recommend staying here! 👍
Original textTranslated by Google
Response from Property: [Free Laundry Room] [Free Parking] [Free Afternoon Tea] Every detail of Dongshe carries the charm and warmth of the ancient city. Inside, the steaming breakfast awakens your taste buds; traditionally prepared porridge conveys the warmth of home. Outside the window, the morning light of the ancient city quietly shines in, welcoming you to a new day. Butler-style service brings surprises even when you're traveling: homemade afternoon tea delivered to your room, and a bedtime sweet soup are thoughtful touches, making you feel the warmth of home even in a foreign land. In the tranquil night of the ancient city, the lights of Dongshe shine like stars, looking forward to sharing every beautiful moment with you.
Guest User
EH Family Suite(1 King+1 Double)
Stayed in Oct 2025
Family
2 review
9.0/10
Great
Posted on Dec 6, 2025
Doris was a kind help assist with checking out. The staff at restaurant were kind and well mannered. I loved the breakfast, some of my best dining in fact were here.
Response from Property: Dear Guest,Thank you for your high praise of our services. Eastern House has always been committed to providing every valued guest with a comfortable and attentive accommodation experience. We have specially prepared multiple complimentary premium services to enhance your satisfaction: A free self-service laundry equipped with professional washing and ironing facilities; a spacious and convenient free underground parking lot to ensure your vehicle's safety; and a daily carefully prepared free afternoon tea session, allowing you to enjoy delicious snacks and aromatic beverages during your rest. These thoughtful service facilities reflect Eastern House sincere care for you.
Guest User
Eastern Twin Room
Stayed in Oct 2025
Solo traveller
3 review
9.5/10
Amazing
Posted on Dec 2, 2025
Eastern House is at a convenient location, easy to get around for sightseeing and food. Staff was responsive when I needed a room away from the afternoon sun and got it changed immediately. The front desk staff, Star, is attentive and friendly too.
Response from Property: 【Complimentary Laundry】【Free Parking】【Complimentary Afternoon Tea】Located in the vibrant heart of the ancient city of Xi'an, The East house occupies a prime and enviable location. Situated within the historic city walls, the hotel is adjacent to famous landmarks such as the Bell Tower and the Muslim Quarter. The interchange station for Metro Lines 2 and 4 is just a short walk away, offering a well-connected transportation network. Whether visiting cultural icons like the Giant Wild Goose Pagoda and the Shaanxi History Museum, or reaching commercial centers like Xiao zhai and South Gate, travel is exceptionally convenient.Surrounded by a comprehensive array of dining, shopping, and entertainment facilities, guests can immerse themselves in the profound history of the millennia-old capital while enjoying the conveniences of modern city life. It is an ideal choice for both business travelers and touring visitors.
Tewkes
Eastern King Room
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Dec 1, 2025
Loved our short stay here, and would definitely stay again! The location was great, within walking distance to the city wall, Muslim quarter and other good sites. The staff were very friendly and accommodating. The room was a good size, and had everything you could need (including a good hairdryer!!).
Response from Property: 【Complimentary Laundry】【Free Parking】【Afternoon Tea On the House】The simple joys of life serenade the soul. Wisps of tea fragrance and echoes of ancient charm linger in the air. As you ascend the steps, it feels like stepping into a corridor of history—every footfall resonates, weaving a silent dialogue with those who walked before.As night deepens and stars sprinkle the sky, the warm glow of ET House remains, guarding the dreams of every traveler. More than a resting place, ET House is a cultural haven where tradition is kept alive. Here, the elegance of Tang Dynasty charm blends seamlessly with modern comfort—every window frames a view, every scene becomes a painting.Awake at dawn, push open the window—and behold Chang' an.
Anonymous User
Eastern Twin Room
Stayed in Oct 2025
Family
11 review
10/10
Outstanding
Posted on Dec 13, 2025
Very clean and staffs were very helpful!! Love the location with easy access to everywhere! Housekeeping did a fantastic job! Room were nice!!
6/9
Response from Property: Dear Guest,Thank you for your high praise of our services. Eastern House has always been committed to providing every valued guest with a comfortable and attentive accommodation experience. We have specially prepared multiple complimentary premium services to enhance your satisfaction: A free self-service laundry equipped with professional washing and ironing facilities; a spacious and convenient free underground parking lot to ensure your vehicle's safety; and a daily carefully prepared free afternoon tea session, allowing you to enjoy delicious snacks and aromatic beverages during your rest. These thoughtful service facilities reflect Eastern House sincere care for you.
valop
Eastern Twin Room
Stayed in Oct 2025
Couple
6 review
9.0/10
Great
Posted on Dec 1, 2025
Service is great 👍🏻: there is pear tea and mint candy thoughtfully placed at the lobby. There is also afternoon tea with some fruits and cakes. I was a little disappointed because I thought this was a 5 star hotel just renovated 5 years ago, yet the room looked quite old with a big crack and stains on the toilet counter top. Room decor also looked dated, old and definitely what I expected from a 5 star hotel. Location is 不三不四: albeit it's walking distance from metro stations, Muslim quarters, bell and drum towers, everything is minimally >10 mins walk. Gym is small and open only during prime touring hours from 830 - 2200, which limited our ability to use.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇西安東舍酒店,並對我們提出寶貴的意見。對於我們未能提供讓您滿意的體驗,我們在此致以最誠摯的歉意。關於陳舊的問題,酒店在此做出解釋,西安東舍酒店已開業數年,並在此期間有過一次裝修,此次裝修在保留原有建築風格的基礎上,對部分客房及公共區域進行了翻新升級,力求在歷史韻味與現代舒適之間取得平衡。我們深知仍有提升空間,目前已制定新一輪優化計劃,將逐步推進設施更新與服務提質,以期為您提供更理想的入住體驗。感謝您的理解與支持。酒店地處古城西安繁華核心地帶,佔據得天獨厚的黃金位置。酒店坐落於歷史悠久的城牆內,毗鄰鐘樓、回民街等著名景點,步行即可到達地鐵2號線和4號線交匯站,交通網絡四通八達。無論是前往大雁塔、陝西歷史博物館等文化地標,還是前往小寨、南門等商業中心都極為便利。周邊餐飲、購物、娛樂設施齊全,既能感受千年古都的厚重歷史,又能享受現代都市的便捷生活,實為商旅人士和觀光遊客的理想下榻之選。
206322****
Eastern Twin Room
Stayed in Oct 2025
Travelling with friends
2 review
9.2/10
Great
Posted on Nov 17, 2025
The hotel's location is excellent, very close to the Bell Tower and Drum Tower, with plenty of popular eateries and photo-op spots nearby. They offer a welcome gift upon arrival, daily afternoon tea, and a goodnight sweet soup. Upon checkout, we even received steam neck patches as a gift. They also helped us book a day trip to the Terracotta Warriors and thoughtfully provided a food map and a sightseeing map.
Original textTranslated by Google
Response from Property: [Free Laundry Room] [Free Parking] [Free Afternoon Tea] The warmth of everyday life is most comforting to the human heart. The fragrant tea, the lingering ancient charm, as you gently ascend the steps, it's as if you've stepped into a historical corridor; every footstep echoes a dialogue with the souls of the ancients. As night deepens and the stars twinkle, the lights of Dongshe remain warm and welcoming, guarding the dreams of every traveler. Dongshe is not only a place to rest, but also a haven for cultural heritage. Here, the ancient charm of the Tang Dynasty blends seamlessly with modern comfort; every window and every view is a painting. Waking up to a view of Chang'an through the window.
Anonymous User
EH Family Quadruple Room(1 Double+2 Single)
Stayed in Oct 2025
Family
1 review
9.0/10
Great
Posted on Nov 14, 2025
The hotel service was incredibly good. The room was clean and cosy. Also they were so nice to give free welcome snacks and the pictorial of Xi An drawing was nice too. I was also impressed when I saw facial mask on returning to the hotel after tired walking. Also the desserts and buffet breakfast were yummy too. For hotel Location, need to walk about 10 to 15 mins to go to the shopping area.
Response from Property: 【免費洗衣房】【免費停車】【免費下午茶】東舍的每一處細節,都承載着古城的韻味與温度。舍內,早餐的熱氣騰騰,喚醒沉睡的味蕾;古法熬製的粥品,傳遞着家的温馨。窗外,古城的晨曦悄然灑落,與您共迎新的一天。管家式服務,在外遊玩也有驚喜送達:自製的下午茶送至您的房間、晚安甜湯更是貼心關懷,讓您在異鄉也能感受到家的温暖。古城的夜色靜謐,東舍的燈火如星辰般守護,期待與您共度每一個美好時刻。
Guest User
Eastern Twin Room
Stayed in Oct 2025
Travelling with friends
8 review
9.0/10
Great
Posted on Nov 16, 2025
I had a very pleasant stay at this hotel. It is well-located and offers many cute little complimentary gifts. The staff were extremely helpful and attentive. I have absolutely no complaints!
Response from Property: 【Complimentary Laundry】【Free Parking】【Afternoon Tea On the House】Dear Guest,Thank you for your high praise of our services. Eastern House has always been committed to providing every valued guest with a comfortable and attentive accommodation experience. We have specially prepared multiple complimentary premium services to enhance your satisfaction: A free self-service laundry equipped with professional washing and ironing facilities; a spacious and convenient free underground parking lot to ensure your vehicle's safety; and a daily carefully prepared free afternoon tea session, allowing you to enjoy delicious snacks and aromatic beverages during your rest. These thoughtful service facilities reflect Eastern House sincere care for you.
_VAR27tt8u0t****
Eastern Twin Room
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 12, 2025
The hotel demonstrates commendable guest care through attentive service, timely responsiveness, and a warm, welcoming atmosphere. Staff consistently greet guests, address needs promptly, and maintain clean, comfortable rooms that reflect genuine hospitality. The property also actively engages with the local community, supporting sustainable practices and community service initiatives. This combination of guest-first service and community involvement enhances the overall experience and reinforces the hotel’s reputation as a responsible, customer-oriented destination.
6/8
Response from Property: Dear Guest,Xi'an Eastern House is a uniquely characteristic designer boutique hotel, seamlessly integrating traditional Eastern aesthetics with modern design principles. The hotel's overall spatial design is centered on a minimalist, Zen-inspired concept. Through a subdued color palette, the use of natural materials, and thoughtfully composed layouts, it creates an urban oasis away from the hustle and bustle, ideal for tranquility and contemplation.From the lobby to the guest rooms, every detail is meticulously crafted. This reflects both the understated elegance of Eastern aesthetics and the sophisticated style of contemporary design, allowing guests to fully immerse themselves in the profound charm of Eastern culture while enjoying the comforts of modern living.