HNA Hotel Downtown

The location of the hotel is very good. It is very convenient to walk from Huimin Street and the Bell Tower. There is a lady at the front desk named Li Qianqian who has a very good attitude. The boutique big bed I ordered was upgraded to a deep sleep room. The bed is very comfortable, and I will stay here again next time here.

Recently, Xi'an has exploded, so I invited my girlfriends to come and play. I stayed at the Huangcheng HNA Hotel. The transportation is very convenient. It is very close to the Bell Tower and Muslim Street, and it takes only 10 minutes to walk there. The lady at the front desk of the hotel is patient and enthusiastic. The hotel environment is clean and tidy, with complete facilities. Overall, I am very satisfied!

The worst hotel in so many days, the facilities are old, the bedding is very unclean, the pillow towels have not been changed, and there are traces of drool. I feel like I have been deceived by the ** promotion.

It is very convenient to go out to the city center. The service is also very good and very enthusiastic. There is also a meal in the morning. Generally speaking, it is very good

There are many parking lots, the service is warm, and the environment is quite good. The most important thing is that the bed is comfortable.

Elegant environment, clean and hygienic, convenient parking, good location!

Hotel facilities are outdated and need improvement

The facilities are relatively old. It can be seen that the hotel has been open for many years. It feels a bit like my parents' generation. It is a relatively average hotel

Very bad! I took my mother to Xi'an for a trip. It's exhausting after a day's driving. (The early check-in on Ctrip is deceptive) When I arrived at the hotel at 8 o'clock in the evening, I was told by the front desk that the room had not been cleaned. I had no choice but to take my mother to dinner first. When I came back, it was already ten o'clock, and the front desk still said that the room hadn't been cleaned yet. Only then was another room changed. (Since there is a room, why don’t you stay in it at night, let’s wait for it to be cleaned! The room is not a shower, but a bathtub, and the drain is also broken. My mother is too old, and she dare not let her take a bath in it🚿) In addition, after staying for four days, no one cleaned it, and the garbage was not collected. The next night, I came back to the front desk and told the front desk that I would send another towel to change the disposable items. Just met a manager with a great attitude! Tell someone to send it over immediately. As a result, when I went back to the room, an old man brought a disposable body wash. I said I should change the towel again, but the old man was very impatient. And mineral water. The old man said, if you don't want it, you won't give it, but he won't bring it to you if you want it. Maybe it's all installed by yourself. I never said anything again for the next two days. I don't want to look at the old man's face when I come out to play, it makes people feel bad, anyway, just forget it after four days.