22F, Section B, Shouchuang Xiyueli, Intersection of Wenjing Road and Fengcheng 12th Road, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
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Mini Resorts & Hotel Guest Reviews
4.5/5
Good
362 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(362)
Positive reviews(353)
Reviews with photos/video(63)
Friendly front desk staff(57)
Many amenities(33)
Well designed(26)
Close to train station(16)
Convenient for shopping(11)
Excellent room layout(10)
Has French windows(4)
Tasty coffee(3)
Negative reviews(9)
Belen [bailing]
Gintang Family Suite (Children's Tent + Spacious Kitchen + Cozy Bathtub + Dual Bathrooms)
Stayed in Jun 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Very convenient if you want to stay near the train station. The room was very big and comfortable. Near the hotel there was a lot of convenience stores and coffee places.
6/7
Response from Property: A journey, a memory, a story. Thank you for sharing your stay experience and your five-star review. Xiaosu has a variety of different room types to choose from, and you can also try coffee and freshly mixed cocktails. We look forward to your visit again with your family and friends.
vale92
Guestroom - Double Occupancy (Double Bed
Stayed in Oct 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel is located within The Mercure Hotel building. There is a lift in their lobby that connects guests to the correct floors of this hotel.
This hotel consists only of two floors, so there is not a huge number of guests. It is quiet and the rooms are tastefully decorated. Breakfast is provided in given sets. You can choose what to drink but there’s no buffet. I think this is a good eco-friendly choice.
Response from Property: 親愛的小主,感謝您對曉宿的滿分好評,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,您的認可將是我們繼續進步的動力,期待與您再次邂逅
Guest User
Guestroom - Double Occupancy (Double Bed
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 28, 2024
Breakfast was good but not very abundant. Other than that the stay was excellent and the room was extremely comfortable.
Response from Property: Dear guest, thank you for choosing Xiaosu. Unfortunately, we did not receive your five-star review. The breakfast was made by ourselves and as we are not professional chefs, it may not be particularly rich, but it is nutritionally balanced. We will continue to strive to provide excellent service to our customers, and we hope you will visit us again next time! Wishing you a happy life!
Silvia
Manhattan Twin Room (Soft Large Sofa + Spacious)
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 10, 2024
We really appreciated the hotel’s location and amenities. Our room was big and had all we needed for a short stay. On the other hand, to us the breakfast was poor and the floor of the room was not clean enough.
Response from Property: Dear guests, first of all thank you very much for choosing Xiaoshu! We are very sorry for not letting you have a good experience. We sincerely apologize for the problem you raised. We will treat it carefully and inform relevant departments to improve the health quality. Xiaoshu staff wish you a happy life!
Anonymous User
Godfather Grand Suite (Dual Bathrooms + Parlor + Projection Screen + Cozy Bathtub)
Stayed in Mar 2023
Solo travellers
2 review
4.5/5
Great
Posted on May 1, 2023
This hotel shares the same building of Mercure hotel.
It is situated between 2 metro stations.
Do note that there is no restaurant for lunch and dinner in both hotels. But there are quite a number of eating places around the hotels.
Overall is still a good place to stay if you prefer away from city.
Response from Property: Dear , it is regrettable that we did not receive your full five-star review. We will double our efforts and look forward to meeting you again
Guest User
Godfather Grand Suite (Dual Bathrooms + Parlor + Projection Screen + Cozy Bathtub)
Stayed in Jun 2024
Couples
4 review
3.2/5
Posted on Jul 11, 2024
Everything was ok!
Response from Property: Dear guest,hello.Thank you for taking time out of your busy schedule to comment on Xiaosu,We are very sorry that we did not receive your five star satisfaction.If you have any questions during your stay,please feel free to contact the front desk and look forward to seeing you again!
Guest User
Manhattan Twin Room (Soft Large Sofa + Spacious)
Stayed in Mar 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 13, 2023
Loved it so comfortable and beautiful view
Response from Property: Thank you for your full praise~"Although the city is big, Xiaosu is home". Xiaosu's friends look forward to your visit again~
Guest User
Manhattan Twin Room (Soft Large Sofa + Spacious)
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Facilities: The hotel is very conveniently located, just 10 minutes away from the subway entrance. It is also convenient to take a taxi downstairs. The environment inside the store is very good, the decoration of the front desk is very stylish, and the lobby is very large.
Sanitation: The room is also clean and tidy. The bathroom is separated into dry and wet areas.
Environment: The front desk is bar-style, with a very novel design. It is the front desk and also their own cafe/bar, with a variety of coffee cocktails. The facilities and equipment in the room are also very complete and easy to use. Parking is available in the underground garage. Downstairs is a small business district, Starbucks, KFC, Watsons, Fresh Supermarket, Holiland, etc. are all available downstairs! Behind is the food street, with a variety of snack restaurants!
Service: The front desk butler Xiao Jiang is enthusiastic and thoughtful, with a good attitude. When checking in, there is also fruit. Friends can refer to it. It is indeed a very good homestay. The price is very favorable and the cost performance is really high. Great! ! !
Original TextTranslated by Google
Response from Property: Although the city is big, Xiaosu is home. Dear guests, Xiaosu feels very honored to bring you and your family a comfortable living experience. Thank you for your five-star review of Xiaosu in your busy schedule. We look forward to your next visit!
Guest User
Guestroom (King Bed)
Stayed in Aug 2024
Business travellers
26 review
5.0/5
Outstanding
Posted on Sep 7, 2024
It's pretty good.
Facilities: The TV is the biggest flaw
Sanitation: Not bad
Environment: The environment is good, the surrounding facilities are also quite complete, there is a barbecue stall downstairs
Service: The service is not bad
The total variety of breakfast is a little less, but it is good as a famous hostel
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise. I am very happy to bring you a wonderful experience of your trip. I hope you can continue to pay attention to Xiaosu in the future. Xiaosu strives to create a comfortable living environment for guests. I wish you a happy life!
Guest User
Suite
Stayed in Jun 2024
Couples
19 review
0.5/5
Posted on Aug 23, 2024
Very bad experience. It is very difficult to find the hotel. Especially if you drive, it is very difficult to navigate. Don't go through the underground parking lot, which is like a maze. There is only one elevator to this so-called "hotel". Very bad experience.
Original TextTranslated by Google
Response from Property: Dear customer, I am very sorry. Xiaosu deeply apologizes for the questions you raised. It is a pity that we failed to bring you a pleasant stay. We are located on the roadside, in the same building as Mercure Hotel. If you are unfamiliar with the road conditions, please contact us and we will be happy to guide you to check in. If you have any questions, you can also call the front desk for consultation, and we will do our best to help you solve them. Elevator No. 4 is our dedicated elevator and only we use it. Thank you very much for your suggestions to us. I am sorry again that we failed to bring you a pleasant stay. If you have the opportunity to come to Xi'an, you are welcome to stay at Xiaosu again and experience the quality of Xiaosu's services. We will work hard to improve related issues and strive to give you a better stay experience. All the staff of Xiaosu sincerely look forward to your visit again~~~~~
Guest User
Manhattan Twin Room (Soft Large Sofa + Spacious)
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel is great in terms of location, hygiene, environment, facilities and equipment. The service is very considerate, especially the thoughtful housekeeper Xiao Yan at the front desk, which is something that other surrounding hotels don't have. The hotel's front desk is bar-style with a very novel design. The front desk is also their own cafe/small bar with a variety of coffee cocktails. The hotel is easy to find, located on the top two floors of the Mercure Hotel. Parking is available in the underground garage, and there is a small shopping district downstairs! Friends can refer to this, it is indeed a very good B&B, the price is very favorable, and the cost performance is really high, thumbs up! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for Xiaosu, and we are also very happy that you recognize us. Xiaosu’s colleagues will continue to improve the quality of service and provide you with a more comfortable accommodation experience! Xiaosu also has its own small bar, with various cocktails and coffee flavors for you to choose from! Thank you again for your support and praise, and we look forward to your next visit
Guest User
Guestroom - Double Occupancy (Double Bed
Stayed in Oct 2024
Couples
18 review
3.0/5
Posted on Dec 1, 2024
The window can't be opened, the toilet and bathroom smell bad, the air conditioner doesn't heat well, and there seems to be no floor heating
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the problem you raised. We failed to make your stay pleasant. The windows of our Free Cuba can be opened. If there is any problem such as odor in the room, please contact the front desk and we will help you solve it as soon as possible or change the room. The room is centrally air-conditioned and the temperature can reach a comfortable 26 degrees. Thank you very much for your suggestions to help us improve the quality. We will work hard to improve related issues. Wish you a happy life!
Nuoerwokesihaoer
Featured Family Friendly Suite - With View (Kitchen, Bathroom, Bathtub)
Stayed in Sep 2024
Business travellers
20 review
1.0/5
Posted on Nov 5, 2024
The room is not clean
Original TextTranslated by Google
Response from Property: Dear guest, we deeply apologize for the hygiene issues you raised. We have verified all the issues you raised and have attached great importance to the hygiene issues in the rooms. We have made corresponding rectifications to the relevant issues. Thank you very much for your suggestions to help us improve the quality. We will work hard to improve related issues. Wish you a happy life!
Guest User
Guestroom - Double Occupancy (Double Bed
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The room is very big, 40 square meters, with a reasonable layout and a great view. The high floors are not noisy. The butler Xiao Li is also very polite. The location is near the North Station. There are shopping malls and snack streets and shopping areas around. It is quite convenient. of.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation. I am very happy to bring you a wonderful experience during your trip. I hope you can continue to pay attention to Xiaosu in the future. Xiaosu will continue to work hard to create a comfortable living environment for our guests. I wish you the best. Happy life!
Guest User
Long Island Iced Tea Family Room (Soft Large Sofa + Projection Screen + Simple Kitchenette)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Service: Xiao Yan at the front desk was warm and thoughtful, and fruit was given upon check-in
Facilities and equipment: The facilities and equipment are complete and easy to use
Sanitary conditions: The room is clean, the towels and bath towels are comfortable to use, and the bathroom is separated into dry and wet areas.
Environment: The surrounding environment is very good, quiet and comfortable, with complete facilities such as restaurants, supermarkets, and pharmacies around. The hotel is easy to find and has free parking.
In addition, there is a small bar/coffee station at the front desk, which provides coffee, cocktails, etc.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition and high evaluation of Xiaosu. We will do our best to make your stay comfortable. Xiaosu also has cocktails and coffees with various flavors to choose from. We look forward to your visit again and wish you a happy life!