Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)

Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station) Reviews

Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)

No.13 Gaoxin 1st Road, Yanta District, Xi'an, Shaanxi, ChinaView Hotel Details
Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)
Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station)
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Mr. Wu's Hotel (Xi'an Xiaozhai Keji Road Subway Station) Guest Reviews

4.9/5
Perfect
7052 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(7052)
Positive reviews(7005)
Reviews with photos/video(1450)
Friendly front desk staff(1647)
Easy to get around(1175)
Delicious breakfast(1151)
Many amenities(897)
Close to metro(834)
Well designed(306)
Awesome gym(167)
Excellent afternoon tea(86)
Negative reviews(45)
Guest User
Cozy Room (Double Bed)
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The best hotel , the service here is like in 5star hotels really:) staff is very nice and care about guests. Will stay here next time. The neighborhood is also good, plenty of restaurants nearby.
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Sugarmaa Dolgorsuren
Cozy Room (Double Bed)
Stayed in Oct 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
During my stay at Mr. Wu's hotel the service was really good and the rooms were clean and very comfortable, has an elegant decor. I was impressed by the efficient check-in process of the hotel. They allowed me to check in early, at about 10 am. And also greeted with warm tea, even offered welcoming fruits. I highly recommend this hotel to anyone. (I already checked out but wanted to travel around the city a little bit and they even let me leave my luggage at the hotel for 4 days without getting any money from me which was super sweet 🥰)
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Expat
Preferred Double Bed Room (Quiet Comfort)
Stayed in Jul 2024
Other
120 review
5.0/5
Outstanding
Posted on Aug 1, 2024
This is probably the perfect hotel for someone in transition to the city. There’s actually some families that come here also. The room size was just right for me. One suggestion is to add an extra luggage table or chair-side table. I was splitting the week with two different hotels and decided to stay at Mr. Wu’s the whole week because the reviews turned out to be better. The location is in the hi-tech area, and walking around to multiple venues or shops is quite easy. My Cityview had some city sounds to go with it, but I actually enjoyed that. The staff did really well with helping translate a lot because my Mandarin and is not strong. It’s easy to get to a bus or nearby subway and even grab a rideshare. I only had the breakfast a couple of times, but they had a really good selection. The teatime and the welcoming fruit were a nice touch along with the gift upon check-out. I was already traveling overseas and needed to wait a full week to get into my apartment. Everything including the laundry, gym, lobby waiting area, and housekeeping service was good. I did not use the foot spa access on the second floor, but I plan to go back to the area since I’m transitioning into the city. Very clean and cute decorations. For the location and the price, this is definitely a must-stay. It’s important to note that larger groups might need more space. My room was perfect for one to two people. There was even an event room some ladies were celebrating in. Each floor lobby is a bit different. Just right.
6/12
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Guest User
Preferred Double Bed Room (Quiet Comfort)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Good locations and super good sound proof you can stay like home and good staff to take care you
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Guest User
Preferred Double Bed Room (Quiet Comfort)
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 4, 2024
What an amazing stay!!! The room was very amazing, breakfast was also very good. The front desk personnel is very nice and helpful. They have upgraded our room for free and offered us some fruits in the room. Our room had air conditioning and the mattress was quite comfortable. At check-out we were gifted a goodbye souvenir which was a very sweet gesture! Altogether we really enjoyed our stay here. The neighbourhood is also very nice and modern with many restaurants around. The only minor downside is that the metro is slightly far by foot, especially if you walk 15-20km per day. For this we highly highly recommend DiDi (taxi app). It’s very affordable (only 16 rmb = 2 euros to the South Gate).
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
bebou around the world
Cozy Room (Double Bed)
Stayed in Jun 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Amazing hotel, very good value for money. The room was spacious and the bed very comfy. The staff doesn't speak English but they are very nice and helpful. The breakfast is delicious with a lot of variety, coffee is available all day. The location is very convenient, less than 10min walking from a two metro line station and the neighborhood is very nice with a lot of food options. I definitely recommend staying here when traveling to Xi'an!
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. All we have done is to bring a different vacation experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard to prepare you to come back at any time.
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 23, 2024
Where to start with Mr. Wu? Staff, awesome. Room, awesome. Location, awesome. Catching the drift? Mr. Wu has everything you need and then some. An extra shout out to the awesome and incredibly helpful front desk.
Response from Property: Dear guests, thank you for staying at Mr. Wu Hotel. The hotel provides surprise and satisfactory service for every guest. It is your first choice to Xi 'an,Our hotel staff sincerely look forward to your visit!
Sebbl
Cozy Room (Double Bed)
Stayed in Aug 2024
Couples
40 review
4.5/5
Great
Posted on Aug 20, 2024
I would come again for sure!
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Guest User
Cozy Room (Double Bed)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
A unique and beautiful hotel situated in a lively neighbourhood with plenty of amazing restaurants nearby. Easy to walk from the metro station but do note it's a bit further of a walk - around 8 minutes. The hotel isn't as central as others when travelling to Terracotta warriors/the goose pagoda/clock tower, however we taxi'ed to the locations easily and I would gladly come back to the same neighbourhood as we loved the vibe. The rooms were immaculate, clean, designed well and very tech savvy with automated buttons for everything, including a wireless charger on each beside table and a toilet that self flushed. We were fortunate enough to be upgraded to a bigger room for our anniversary and both the room size and showers were spacious. Staff were very friendly and professional, an overall amazing experience and deserves the high ratings from other guests, would recommend to friends and family :)
Response from Property: Dear distinguished guests: Thank you for choosing Mr. Wu Hotel. I am very happy that you have a pleasant check-in experience. Your encouragement and support are the greatest affirmation for us. We will continue to work hard to improve the quality of our service. Looking forward to seeing you again~
Guest User
Preferred Double Bed Room (Quiet Comfort)
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The room was quiet, clean and well equipped! Very good & comfortable The check in crew was great, very helpful in organizing private tours & help in general Perfect stay! Thank you
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Guest User
Cozy Room (Double Bed)
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Room was amazing, concierge was very helpful and upgraded us to a better room. Hotel was very convenient, near to metro. Will stay at this hotel again when I come to XiAn. Highly recommended! 房间住的很满意,过来是和家人旅游来的,前台服务很热情,到店给免费升级了房间,都安排在一起,住起来很舒服,这里距离大唐不夜城,钟楼都挺近的,出行很方便,房间空调是中央空调吹起来很凉快,覆盖的很全面,下次来西安还住在这家酒店,非常推荐
Guest User
Cozy Room (Double Bed)
Stayed in Sep 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I can fully recommend the stay at Mr. Wu‘s Hotel. The staff is very friendly, helpful and accomodating. The check-in and check-out was very easy. Even though they might not be fluent in English, I never had a problem communicating with them. We always used a translation app and we understood each other with ease. They even walked with me to the next convinient store around the corner to make sure I definitely found it. The room is very spacious with a big, comfortable bed and different pillows to chose from as well as a small bar to cook tea and enjoy a snack. It‘s very clean. Every day they come in, remove the trash, make the bed and clean everything as well as refill the water bottle which are for free during your stay. The location of hotel was perfect for me with lots of restaurants around and the merto station(line 3 and 6) just a short walk away. You can very easily go to the city centre and all the sights by metro. The Big Wild Goose Pagoda for example is just a couple stops away with line 3. The breakfast buffet has a lot of choices - something for every taste. It‘s mostly chinese dishes but also with western options e.g. toast, jam, cereal. Fruit is also available. It is really delicious! To sum it up: If you want to enjoy Xi‘an and want to stay in an awesome hotel, this is the one to pick! I am extremly grateful I was able to stay at this hotel! 我强烈推荐入住吴先生酒店。 工作人员非常友好、乐于助人、乐于助人。入住和退房都很方便。尽管他们的英语可能不流利,但我和他们沟通从来没有遇到问题。我们一直使用翻译应用程序,我们很容易就能理解对方。他们甚至陪我走到拐角处的下一家便利店,以确保我确实找到了它。 房间非常宽敞,有一张大而舒适的床和不同的枕头可供选择,还有一个小酒吧可以煮茶和享用小吃。非常干净。他们每天都会进来,清理垃圾、整理床铺、清洁一切,并在您入住期间免费为水瓶续水。 酒店的位置非常适合我,周围有很多餐馆,距离 merto 站(3 号线和 6 号线)仅几步之遥。您可以乘坐地铁轻松前往市中心和所有景点。例如,乘坐 3 号线仅需几站即可到达大雁塔。 自助早餐有很多选择 - 适合各种口味。主要是中餐,但也有西餐,例如西式菜肴。吐司、果酱、麦片。水果也有提供。真的很好吃! 总结一下:如果您想享受西安并想入住一家很棒的酒店,那么这里就是您的最佳选择!我非常感谢能够入住这家酒店!
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Guest User
Elegant Double Bed Room (Quiet Comfort)
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Very clean and very confortable bed! The location is perfect and very good service!
Response from Property: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. I look forward to meeting you again!
Guest User
Elegant 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
I am thoroughly impressed with the hotel. The service, location, and cleanliness were exceptional. The smart door lock and central air conditioning added great convenience. The mattress was incredibly comfortable. As a thoughtful gesture, the front desk presented me with a delightful souvenir upon checkout.
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.
Paul steven
Cozy Room (Double Bed)
Stayed in Aug 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very impressed with everything. I’ve travelled a lot and this place is up with the very best I’ve stayed at. Staff were a great help.
Response from Property: Dear guest, We are very touched to see your heartfelt recognition and praise of our hotel service. Thank you for your support and encouragement! "Make every guest satisfied" has always been in our hearts. The service to make you feel at home is from every small detail. Your advice is so valuable for us,we will actively implement it, and strive to make you more satisfied! Looking forward to your next time to stay, we will always be here waiting for you.