DoubleTree by Hilton Xi'an Fengdong

The room is clean and tidy, the facilities are very new, there are welcome snails with folded towels, and check-in cookies are delicious! The ladies at the front desk are very enthusiastic, especially Ms. Shirley. She is very, very, very nice. She is an incomparably enthusiastic and lovely lady. The breakfast is also good. It just happened to be the first time to eat in the snow, so the atmosphere is full.

The service provided by Eric at the front desk was very good. I am very satisfied. I will stay here again next time I come to Xi'an. The hotel is very new and the swimming pool facilities are very good. The staff at the swimming pool watched me swim alone and guided my movements. Very good stay experience.

Facilities: Free swimming and fitness in accommodation, swimming pool with constant temperature Hygiene: overall neat and clean, details need to be improved Environment: The hotel is non-smoking, and the surrounding facilities are also good. It takes about 10 minutes to take a taxi to Metro Line 5, and the bus station is less than 3 minutes' walk away. There are also 2 shopping malls, Wuyue and Vientiane City, and there are many shopping malls downstairs of the hotel. Less places to eat. Except that it is not in the city center, the overall price/performance ratio is quite high. Service: Miss Jenny at the front desk contacted the hotel in advance before checking in to inquire about the check-in requirements. During the stay, she was also very concerned about the check-in experience, introduced the hotel facilities and equipment, and also asked questions after leaving the hotel. The services were all online. Very enthusiastic. As expected of Hilton. Will come again.