Guest User
October 6, 2023
The experience in the room reserved on the 10th floor on the first night on October 2 was extremely poor. It was the worst experience I have experienced in more than ten years of staying abroad. The room had a peculiar smell, and even the corridor outside had a peculiar smell; the room did not provide slippers, only one. With a pair of cotton slippers, I couldn't change my shoes in the shower; the basin in the bathroom was clogged and the water didn't drain, and the bathroom heater didn't discharge water (the main reason was that the leak-proof rubber pad inside the bathroom heater was gone), so I couldn't wash it in the shower. There was no way to ask for a room change the next morning, and the front desk staff was extremely reluctant. After my repeated insistence, I was finally moved to the fourth floor. However, the room on the 4th floor is an exquisite double room, and the room on the 10th floor is a deluxe double room. The price of the two rooms is obviously different, and when I changed, the front desk made it clear that the room I was changed to on the 4th floor was better than the original room on the 10th floor. The area is small and the price is slightly cheaper. However, when I checked out on the morning of October 5, the front desk denied it and the price difference was not refundable. ☆More importantly, this so-called hotel actually doesn’t even have a parking space, not even a parking space. You heard me right, you need to park in the sky-high parking lot next to it, and you will be charged an extra 256 yuan for two days! ! ! ! ! ! ! ! ! !
Facilities: The facilities are seriously aging, the wall coverings in the house have been replaced, and there are very obvious traces of water leakage and stains everywhere.
Hygiene: Poor, I don’t want to say more.
Service: The waiter (front desk staff) was very unfriendly and spoke rudely.
Environment: odor + shabby + extremely poor lighting, you can make up your own mind. hehe!
Original TextTranslation provided by Google