Holiday Inn Express XI'AN QUJIANG CENTER

Holiday Inn Express XI'AN QUJIANG CENTER Reviews

Holiday Inn Express XI'AN QUJIANG CENTER

Building G Xi'an Cultural & Technological, Innovation City, Wenfeng Road, Yanta District, Yanta District, Xi'an, Shaanxi, 710061, ChinaView Hotel Details
Holiday Inn Express XI'AN QUJIANG CENTER
Holiday Inn Express XI'AN QUJIANG CENTERHoliday Inn Express XI'AN QUJIANG CENTERHoliday Inn Express XI'AN QUJIANG CENTER
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Holiday Inn Express XI'AN QUJIANG CENTER Guest Reviews

4.7/5
Outstanding
1649 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1649)
Positive reviews(1631)
Reviews with photos/video(459)
Friendly front desk staff(211)
Delicious breakfast(202)
Convenient parking(138)
Perfect for business trips(73)
Many amenities(73)
Close to scenic area(49)
Tasty restaurant(12)
Negative reviews(18)
jx214
Standard King Bed Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 28, 2024
From the warm welcome at check-in to the impeccable service throughout. A special shoutout to Yuna and the recepition manager, whose exceptional care and attention made my stay truly memorable. Highly recommend QuJiang center holiday inn for anyone visiting Xi’an!
Response from Property: Dear guest, Thank you for staying with us. We always adhere to a guest-centered approach, providing enthusiastic and professional service, in order to make every moment of your stay feel like home. We will maintain the service level that the Holiday Inn Express brand should have and strive to do better. We look forward to your next visit.Best regards, IHG Social Listening Team
Graham
Family Connection Room
Stayed in Jun 2024
Family
11 review
4.2/5
Very Good
Posted on Jul 26, 2024
The staff were friendly and helpful, but most did not speak English. Rooms were clean and well maintained. Location was OK with some eateries nearby but quite a way from city's main attractions like the Great Mosque.
Response from Property: Dear guest, Thank you for choosing to stay with us during your trip to Xi'an. From our prime location to our cozy rooms, from comfortable beds to sumptuous dining options, and from warm greetings to attentive care, we strive for excellence in every detail. We will also strengthen the foreign language training of our staff to ensure that they can better communicate with guests from all over the world. We look forward to welcoming you back soon.Sincerely, IHG Social Listening Team
Laila
Superior Twin Beds Room
Stayed in Jun 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Jul 28, 2024
Hotel is quiet area good service. Nice reception
Response from Property: Dear guest, Thank you for your positive feedback. It is our honor to serve you. Our service team always adheres to the concept of warm and thoughtful service, dedicated to providing a home away from home experience for every guest. We look forward to welcoming you and your family and friends back again.Sincerely,IHG Social Listening Team
Pornpan
Accessible King Bed Room
Stayed in Jun 2024
Solo travellers
39 review
5.0/5
Outstanding
Posted on Aug 15, 2024
good location
Response from Property: Dear guest,Thank you very much for the comments you shared. Holiday Inn Express was always located at a convenient location, like bus station or historical buildings in the city. We hope our customers can feel more relaxed no matter they are on work or in travel.We look forward to your next trip! Sincerely, IHG Social Listening Team
Guest User
Superior Twin Beds Room
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
good.
Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are glad to learn that everything went smoothly, as you deserve! We hope to have you back into our hotel in the near future! Sincerely, IHG Social Listening Team
Baodewengongyuanyiya
Standard Room
Stayed in Oct 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel offers a shuttle bus to the Terracotta Warriors, which is a great deal. After arriving, I found the hotel very unique. It is really beautiful to come to Xi'an in this season. The ginkgo leaves are yellow, and the Hanfu photos are very artistic. The hotel staff are also very enthusiastic. Huihui can solve our needs in time after adding WeChat. The location is also very good. It may be that we travel during off-peak hours, so we don't feel that the nearby roads are crowded. After all, it is near the scenic spot, which has advantages and disadvantages. It is within walking distance of the scenic spot. There are also many shopping malls and restaurants nearby. It is cost-effective.
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Response from Property: Dear guest, thank you for staying at our hotel. Providing warm service to guests wholeheartedly is our service concept throughout the whole journey. We always put it into action seriously, just to bring you a good memory of your journey. Now you can enjoy the benefits of booking a package - 1 round-trip bus transfer for two people to the Terracotta Warriors and Huaqing Palace. We are very happy to add convenience and comfort to your journey. At the same time, the design features of the hotel complement the beautiful scenery of Xi'an in this season, so that you can enjoy the dual charm of nature and culture while staying. Sincerely look forward to your visit again. I wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Superior Twin Beds Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is cleaner and prettier than the photos. The layout is reasonable. The facilities are new. The hygiene is very clean. The hotel management is very good. It is very quiet at night. The pillows are very comfortable. I slept well all night. Calvin at the front desk is very reliable. He came up in a short time when I called to send something. I highly recommend their superior king-size bed room
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Response from Property: 尊敬的客人,感謝您的光臨,很高興聽到您對住宿體驗感到滿意,從整潔舒適的環境、熱情周到的服務,我們致力於讓每一位入住的賓客都能感受到家一般的温馨與愜意。同時,我們的床品也極為優秀,配備國際品質護脊床墊,提供軟硬雙枕,蓬鬆親膚的羽絨被,潔白清爽的床單,悉心呵護您的睡枕眠。充分的休息,讓您的旅途更添歡樂~誠摯邀請您再次入住,祝您旅途愉快!智選假日賓客關懷團隊
Guest User
Superior Twin Beds Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I often stay at Holiday Inn Express. This is my first time at the Qujiang Center branch. The environment and service are very good. The room is very clean and very quiet. It's very comfortable to lie on the bed and watch a movie after taking a shower. It's very relaxing and comfortable. Calvin at the front desk is very enthusiastic. He reminded me to get up in the morning and try their beef noodles. Next time I come to Xi'an, I will choose to stay at their place directly.
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Response from Property: 親愛的客人您好,感謝您入住西安曲江中心智選假日酒店。每一次為您服務都是我們的榮幸,每一次看到您滿意的話語都是我們的驕傲。良好的服務和整潔清爽的環境一直以來是我們酒店追求的宗旨所在,同時也是廣大商旅客人選擇的側重點之一,我們不敢有一絲懈怠,為此,酒店嚴格要求每一位工作人員服務熱誠專業,清潔工作嚴加把控,力求為賓客呈現温馨舒適、整潔清爽的入住氛圍。隨時歡迎您的下次蒞臨,祝您生活愉快!智選假日賓客關懷團隊
Guest User
Standard King Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The service is super good. The handsome guys on duty at the front desk at different times are very polite and considerate. Especially when I left something behind, Calvin called me to let me know and asked for the address to send it back. The environment is great. His beef noodles are also delicious. The beef is super big. The price-performance ratio is the best. I will choose here next time
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Response from Property: 尊敬的客人,感謝您的光臨。我們致力於為每一位顧客傾心打造細緻周到的酒店服務。在這裏,酒店所提供的温馨服務將緩解您來自商務出差奔波忙碌的疲憊與休閑度假的旅途倦怠,為您開啟陽光燦爛的新一天。 Calvin 能夠為您解決落下的物品問題,並順利寄回,這是他應盡的責任,但您的認可無疑是對他最大的鼓勵。同時,感謝您對我們環境和美食的肯定。牛肉麪的美味和性價比,是我們一直努力的方向,能夠讓您在品嚐後感到滿意,我們感到非常榮幸。誠邀您能常來,祝您旅途愉快。智選假日賓客關懷團隊
Guest User
Standard King Bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is very clean and sanitary, and the temperature is just right. This is the third time I come to Xi'an and I basically stay at this hotel. It is safe, comfortable and reassuring! We have never been disappointed. Julia at the front desk has a good service attitude and is very efficient. Whether it is Xi'an's attractions or food and drink, the staff of this hotel are encyclopedic. Hahahaha, this is professionalism!
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Response from Property: 尊敬的客人,感謝您的再次入住。我們非常注重酒店的衞生狀況,從客房到公共區域,都嚴格按照高標準進行清潔和維護,讓賓客在乾淨整潔的環境中放鬆身心。前台Julia能夠得到您的認可,我們感到非常高興。她的專業素養和服務態度正是我們酒店團隊所追求的典範。我們始終致力於為每一位賓客提供高效、貼心的服務,讓您的旅途更加輕鬆愉快。期待您下次光臨,讓我們再次為您的旅程增添美好回憶!智選假日賓客關懷團隊
Guest User
Standard Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
From the moment you enter the hotel, you can smell the recognizable and relaxing fragrance. When you enter the lobby, the staff greet you warmly, and the tiredness of the business trip disappears. When checking in, I was thirsty from the journey, and the staff handed me water before I even asked if I had any. Such considerate service is actually more memorable than the services of many hotels of the same price. Also, if you depart from the hotel and the final stop is the hotel, you can get a 50% discount Didi taxi coupon, which is very nice🤏
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Response from Property: 親愛的客人,感謝您的西安之行選擇入住我們酒店。您入住酒店的每一個夜晚,就是我們最欣慰的時刻。您的舒適與安心是對我們服務的最好褒獎,這份褒獎讓我們所有的堅守都有了價值。在這裏,酒店所提供的温馨服務將緩解您來自商務出差奔波忙碌的疲憊與休閑度假的旅途倦怠,為您開啟陽光燦爛的新一天。 期待您的下次光臨,祝您旅途愉快。智選假日賓客關懷團隊
Guest User
Superior Twin Beds Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The room is clean and tidy. Someone cleans and tidies it every day. The breakfast is rich and varied. It provides food of various flavors. The quality is good, fresh and delicious. The service of the front desk lady ulapeng is very enthusiastic. The stay is also very satisfactory. There is also free parking space, which is convenient for self-driving tourists. Parking is safe and reliable
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Response from Property: Dear guest, thank you for your visit. When you are away from home, the hygiene and safety of the accommodation environment is particularly important. The hotel takes every cleaning seriously, from the hotel lobby to every bed sheet in the guest room, to provide a clean and refreshing living space. The hotel selects green and healthy ingredients and carefully makes delicious breakfasts, covering a variety of flavors of food, with high quality and fresh and delicious ingredients. Guests can choose their favorite food according to their preferences and enjoy a pleasant dining time. At the same time, the parking lot provided by the hotel also relieves the worries of guests who drive. We look forward to your visit again with enthusiasm. Wish you a pleasant journey! Holiday Inn Express Guest Care Team
wimya
Standard King Bed Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is in a good location, with convenient transportation, prosperous surroundings, and convenient travel; there is free parking, good breakfast, enthusiastic service, high cost performance, elegant environment, free room upgrade, awesome service, very thoughtful service, parking, floor-to-ceiling windows, complete facilities, large room space, quiet and comfortable, convenient self-service laundry, superior location and convenient transportation, complete hotel facilities, clean and tidy rooms, comfortable living, very good service from the front desk staff, very proactive, enthusiastic, good breakfast, many varieties. Here I want to emphasize that the front desk lady Xiao Peng, the service is very good, very patiently introduced us to the scenic spots in Xi'an, and helped us call a taxi. Thank you very much, Miss Xiao Peng, next time I visit Xi'an, I will stay in this hotel again.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an Qujiang Center. Our hotel has a superior geographical location, convenient transportation and prosperous surroundings, which provides great convenience for guests. Our team is always committed to ensuring that every guest can feel the warmth and care in every detail of Xiaozhijia. Whether it is the full service from check-in to check-out, or the little details in daily life, we strive to do our best to make you feel the comfort and peace of mind of home. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. We warmly welcome you to come again! I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Hollywood King Bed Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The environment of the hotel is really great! The room is clean and comfortable, Xiao Peng's service is also very thoughtful. The facilities are complete and the service is warm, especially the breakfast is very rich. I recommend beef noodles and some Shaanxi specialty foods. First of all, I highly recommend staying at his house when traveling.
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Response from Property: Dear guest, thank you for staying with us. We are fully aware of the importance of a clean and tidy accommodation environment to our guests, so our cleaning team always maintains a high sense of responsibility and professionalism to ensure that every room meets the highest standards. At the same time, we also pay great attention to the details and quality of the service, and strive to provide every guest with thoughtful and professional services to make your stay more pleasant and comfortable. Breakfast, as a brand feature of our Holiday Inn Express, comes from the careful cooking of our catering team. It combines Chinese and Western dishes, independent freshly cooked open counters, freshly ground coffee, and local snacks, etc., to start a new day for you! With your support and enthusiastic recommendation, I believe that the future development of the hotel will be smoother and we look forward to meeting you again. I wish you good health and your dreams come true. Holiday Inn Express Guest Care Team
Guest User
Hollywood King Bed Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The service experience this time was very good, the environment was very comfortable, the room was relatively clean, and it was very comfortable to stay in. The ula staff was professional and enthusiastic. Problems were solved quickly. There were also many types of breakfast, and the dishes were delicious. Overall, it was a very good hotel
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Response from Property: Dear guest, thank you for staying at our hotel. We have been committed to providing every guest with a warm and comfortable environment, clean and tidy rooms and professional and enthusiastic service. We hope that every guest who comes to the hotel can enjoy the warmth of home and regard Holiday Inn Express as their home away from home. We will continue to maintain and carry forward this high-quality service attitude and strive to create a better accommodation experience for every guest. Remember to come often and wish you a happy life. Holiday Inn Express Guest Care Team