Hyatt Regency Xi'an
Latest booking 16 hrs ago
When checking in, the children were given a toy bag with a bear and a Xi'an cartoon book. The breakfast buffet is very rich, including Chinese, Western and local specialties. The lobby has a high floor and has a sense of space. As soon as I entered the room, I was cut by a broken glass in the toilet. It is recommended that the hotel should check the glass before giving it to guests in the future. The toilet door and toilet water tank are a bit broken, and the heater is too hot. Sounds from outside can be heard through the glass sliding door, and noise from the corridor can also be heard. Slippers are provided for children but there are no steps for children to wash their hands. The service of this hotel is very good. There are people who help with luggage as soon as you enter and exit. When I asked at the front desk what kind of Chang'an package was included with my reservation, it turned out that I had to go to the concierge to redeem it. This was not clear at all. The corridor is very long and you have to walk a long way out of your room to reach the elevator.
Outstanding
1915 Reviews