Xiamen Laer Serviced Apartment

Xiamen Laer Serviced Apartment Reviews

Xiamen Laer Serviced Apartment

1st Floor, Building B, Chenggong E-commerce Building, No. 366 Heshan Road, Huli District, Xiamen, Fujian, ChinaView hotel details
Xiamen Laer Serviced Apartment
Xiamen Laer Serviced ApartmentXiamen Laer Serviced ApartmentXiamen Laer Serviced Apartment
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Guest Reviews of Xiamen Laer Serviced Apartment

8.5/10
477 review
Verified reviews
Location8.4
Amenities8.4
Service8.6
Cleanliness8.6
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Positive reviews(443)
Reviews with photos/video(201)
Classy environment(42)
Great value for money(35)
Friendly front desk staff(35)
Many amenities(26)
Perfect for business trips(17)
Close to airport(9)
Awesome gym(6)
Convenient public transportation(5)
Negative reviews(34)
Zheshiwodenichenga
Special Queen Room
Stayed in Jan 2026
Solo traveller
6 review
2.0/10
Posted on Feb 2, 2026
The room is tiny. It's awful and noisy, and the bed is rock hard, practically unsleepable. The facilities are old and run down, and the balcony was so dirty I couldn't even look at it. Most importantly, there's absolutely no soundproofing. I was woken up early in the morning by noise from the hallway, traffic outside, and the next-door room. Plus, the curtains don't block out any light at all. Seriously, if you want a good night's sleep, don't stay here. On top of all that, they charged extra for the room. I checked in around 4 AM, had to wait ages for someone to greet me, then had to call Ctrip myself to get in touch. After that, I had to add them on WeChat, and they sent me the room number and password. I'd left my clothes in the washing machine, and they weren't dry, so I asked if I could extend my checkout to 2 PM, and they wanted to charge me 20 yuan for it!
Original textTranslated by Google
Response from Property: 非常抱歉給您帶來了不好的體驗,這是我們做得不夠到位。我們非常重視您的反饋,會立刻整改提升服務質量,也期待能有機會再次為您服務,給您一個滿意的體驗。
SM CH
Budget Twin Room With Washing Machine + Fridge
Stayed in Feb 2025
Solo traveller
17 review
6.5/10
Posted on Mar 30, 2025
Apartment feels a bit sketchy, noticed some vice activities such as underdressed women walking in and out of the apartment and beside my room
Response from Property: 🌙【Sincere Apologies, Continuous Improvement】🌙Dear guests, we are very sorry that we failed to provide you with an ideal stay experience. We have attached great importance to the issues you reported! Lair always takes safety and quality as the primary standard. The apartment implements 24-hour security monitoring + visitor real-name registration system, and the housekeeper team inspects the public areas every day. In response to the situation you mentioned, we have joined hands with the property to strengthen the night floor inspections and conduct special inspections of the surrounding environment. As an apartment adjacent to the business district, there is a large flow of people around. We will further optimize the traffic line management to create a more secure living environment for guests. If you still have concerns when you check in next time, you can contact the housekeeper at any time to give priority to arranging rooms on high floors or quiet areas for you. We will escort your travel with practical actions! 🌿 Once again, I deeply apologize for the troubles caused to you and look forward to the opportunity to regain your trust! I wish you all the best!
Ashil
Superior Queen Room
Stayed in Jun 2023
Business traveller
9 review
7.5/10
Posted on Jul 20, 2023
The room is very clean and the location is in the middle of main island which is convenient go around the island 🏝️.
Response from Property: Thank you for your love for Lyle. I also want to share with you: Lyle will be fully renovated at the end of April and will officially open on July 15th. It is fully equipped with independent washing machine, refrigerator, air conditioner and bathroom. There is also a free gym for you to use. We have a unique geographical advantage, located in the center of Xiamen, close to SM City Plaza. It only takes more than 20 minutes to get to Xiamen North Railway Station, and only 3.4 kilometers from Gaoqi Airport and Xiamen Railway Station. When traveling to Xiamen, in addition to providing free travel routes, as an authentic Xiamen native, we will also give you a guide to avoid pitfalls. Protecting you like family. There is a parking lot at the entrance of the hotel, so you can park your car without worries. Recently, many beautiful young men and women want to go to Huangcuo to watch the sunrise. The No. 18 sightseeing bus can go directly there. Lyle will accompany you on a wonderful journey and look forward to your visit again!
Anonymous User
Business 2-bed Room
Stayed in Nov 2025
Family
3 review
9.0/10
Great
Posted on Dec 27, 2025
The location was perfect for my travel destination, the receptionist was very polite, and the price was pretty good value for money 👍. My only slight regret was that the room window wasn't completely sealed, so I could hear some car and airplane noises outside.
Original textTranslated by Google
Response from Property: Thank you for your positive feedback and appreciation of Lier Hotel. Lier Hotel is newly opened and located in the SM shopping district of downtown Xiamen, near Gaoqi Airport and Xiamen Railway Station, approximately 4 kilometers by car. It's also a 5-minute walk from the Information School, making it ideal for business travelers. Several bus stops are right outside the hotel, including routes 18 and 20, which provide direct access to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo Temple, and many other tourist attractions. Lier Hotel offers personalized service, including temporary luggage storage, travel guides, a variety of fitness equipment, and a tea room. The accommodations are quiet and spacious, with each room featuring a window offering views. Lier Hotel is committed to creating a beautiful, warm, and family-like haven, and we welcome you to visit us again!
Anonymous User
Special Queen Room
Stayed in Oct 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Nov 17, 2025
The rooms are clean and tidy, the environment is beautiful, and the overall hygiene is good. Many guests have mentioned that the rooms are spacious and bright, with ample storage space, making them suitable for long-term stays.
Original textTranslated by Google
Response from Property: Thank you for your positive feedback and appreciation of Lier Hotel. Lier Hotel is newly opened and located in the SM shopping district of downtown Xiamen, near Gaoqi Airport and Xiamen Railway Station, approximately 4 kilometers by car. It's also a 5-minute walk from the Information School, making it ideal for business travelers. Several bus stops are right outside the hotel, including routes 18 and 20, which provide direct access to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo Temple, and many other tourist attractions. Lier Hotel offers personalized service, including temporary luggage storage, travel guides, a variety of fitness equipment, and a tea room. The accommodations are quiet and spacious, with each room featuring a window offering views. Lier Hotel is committed to creating a beautiful, warm, and family-like haven, and we welcome you to visit us again!
Guest User
Superior Family Quadruple Suite With Mahjong Table + Sofa + Washing Machine + Large Balcony
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 17, 2025
The location is excellent, it's very close to everywhere, the center is quite convenient and good, recommended.
Original textTranslated by Google
Response from Property: Thank you for your recognition and love for Lai'er. It is located in the SM business district in the center of Xiamen, near Gaoqi Airport and Xiamen Station, about 4 kilometers away by car, and 5 minutes' walk from Xinxi School. It is very suitable for business travelers to stop. There are many bus departure stations right outside the hotel, including Bus No. 18 and Bus No. 20, which go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and other tourist attractions. Lai'er's service is also very user-friendly, providing temporary luggage storage, travel guides, and equipped with a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet. Each room has a window with an exterior view, which is spacious and bright. Lai'er is committed to creating a beautiful, warm, and family-like harbor. Welcome all guests to visit again.
Guest User
Family Friendly Family Suite - 2-Room (1 Living Room)
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 4, 2026
It boasts an excellent location, convenient transportation, and a vibrant local atmosphere.
Original textTranslated by Google
Response from Property: 感謝客官對萊爾的肯定和喜愛。萊爾酒店新開,地處廈門市中心SM商圈,位於高崎機場和廈門站附近,車程4公里左右,離訊息學校步行5分鐘,非常適合差旅客官停歇。酒店出門就是多部公交車始發站,其中18路和20路更是直達黃厝海濱浴場,曾厝安,廈門大學,南普陀等多個旅遊景區哦。萊爾服務也很人性化,提供臨時行李寄存,旅遊攻略,配備豐富多樣的健身器材,泡茶廳等等。居住環境也很幽靜,每個客房都帶外景窗户,寬敞明亮。萊爾致力於打造一個美好、温馨、家庭般的港灣歡迎各位客官的再次光臨~
NZ-717
Special Queen Room
Stayed in Jun 2025
Couple
10 review
6.0/10
Posted on Jul 28, 2025
It's just so-so. The layout is not very reasonable. It's very noisy in the morning. The bed is not very long. The experience is average.
Original textTranslated by Google
Response from Property: Dear guest, we're deeply distressed to hear your feedback. We understand your disappointment in expecting a comfortable stay. Regarding the noise, we will increase soundproofing measures and regulate morning work in the surrounding area. Regarding the layout and bedding, we will discuss adjustments as soon as possible. If you'd like, you can also share the specific times and locations of the noise so we can address it more precisely. We sincerely want to make amends for this mistake and regain your trust. We also recommend booking our Business King Room, which measures 1.8 by 2 meters, for a more comfortable length and width.
Guest User
Business 2-bed Room
Stayed in Dec 2024
Other
1 review
1.0/10
Posted on Feb 6, 2025
Beware of this hotel! All the good reviews are fake. I booked on the 28th and checked in on the evening of the 31st. We were almost done sightseeing that afternoon, but the hotel was booked in advance. When I wanted to cancel, the owner said they couldn't, so I went at 10 pm. Our family of five went, but when we arrived, the room we booked was unavailable. Several other people who booked the same room type also arrived, but there were no rooms available. They forced us to accept other rooms, and it took two hours to process the cancellation. We booked a 1.5-bed twin room but were only charged 1.2, with a promised refund of the difference. The owner wouldn't honor this, saying if there were no rooms available, they shouldn't charge extra. There were no slippers or towels in the room; we had to go downstairs to get them ourselves. They said they would refund the difference the next day, but I had to cancel the order on the platform and transfer the money to them privately. Otherwise, they wouldn't refund the difference. Terrible! Avoid this hotel! The owner only targets out-of-town customers, wasting our time, and acted like she didn't care.
Original textTranslated by Google
Response from Property: Okay, dear, we will process your feedback. Thank you for your feedback.
Mengbaochi
Special Queen Room
Stayed in Apr 2024
Solo traveller
9 review
9.5/10
Amazing
Posted on May 10, 2024
I extended my stay and didn’t want to move. It was very convenient. I booked the wrong room type and told the front desk that it could be solved quickly. There is a balcony to dry clothes. Although the floor is low and the road is not far away, the double sound insulation is still very good. The disadvantage is the sound insulation of the rooms next to it and upstairs. No, the water in the next room or upstairs will be very loud.
Original textTranslated by Google
Response from Property: Thank you for your affirmation and love for Lyle. The newly opened Lyle Hotel is located in the SM business district in the center of Xiamen. It is located near Gaoqi Airport and Xiamen Station. It is about 4 kilometers away by car and a 5-minute walk from the Information School. It is very suitable for business travelers to stop. There are many bus terminals just outside the hotel, among which buses 18 and 20 go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and many other tourist attractions. Lyle's service is also very user-friendly, providing temporary luggage storage, travel guides, a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet, and each room has an exterior window, which is spacious and bright. Lyle is committed to creating a beautiful, warm and family-like harbor and welcomes all guests to visit again~
Guest User
Special Queen Room
Stayed in Apr 2024
Business traveller
3 review
10/10
Outstanding
Posted on May 5, 2024
The overall environment is very good, clean and hygienic, quiet around and convenient for travel. The first choice hotel when traveling. fully equipped Hygiene: clean Environment: Very good Good service
Original textTranslated by Google
Response from Property: Thank you for your affirmation and love for Lyle. The newly opened Lyle Hotel is located in the SM business district in the center of Xiamen. It is located near Gaoqi Airport and Xiamen Station. It is about 4 kilometers away by car and a 5-minute walk from the Information School. It is very suitable for business travelers to stop. There are many bus terminals just outside the hotel, among which buses 18 and 20 go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and many other tourist attractions. Lyle's service is also very user-friendly, providing temporary luggage storage, travel guides, a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet, and each room has an exterior window, which is spacious and bright. Lyle is committed to creating a beautiful, warm and family-like harbor and welcomes all guests to visit again~
Wuhaoqingnian
Superior Queen Room
Stayed in Mar 2024
Business traveller
11 review
10/10
Outstanding
Posted on Apr 10, 2024
I have one thing to say, their home is really good, the price is cheap, it is really affordable and comfortable, the room is very good, and the service attitude of the guy is really good, the stay is very comfortable, I stayed here for more than ten years God, come here now to comment
Original textTranslated by Google
Response from Property: Thank you for your affirmation and love for Lyle. The newly opened Lyle Hotel is located in the SM business district in the center of Xiamen. It is located near Gaoqi Airport and Xiamen Station. It is about 4 kilometers away by car and a 5-minute walk from the Information School. It is very suitable for business travelers to stop. There are many bus terminals just outside the hotel, among which buses 18 and 20 go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and many other tourist attractions. Lyle's service is also very user-friendly, providing temporary luggage storage, travel guides, a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet, and each room has an exterior window, which is spacious and bright. Lyle is committed to creating a beautiful, warm and family-like harbor and welcomes all guests to visit again~
Guest User
Superior Family Quadruple Suite With Mahjong Table + Sofa + Washing Machine + Large Balcony
Stayed in Feb 2024
Family
10 review
10/10
Outstanding
Posted on Mar 22, 2024
This is my first time staying in this apartment-style hotel. The accommodation environment is worthy of the price. It is European style with a little warmth. I am not disappointed. We are two adults with two children. The twin beds are just right. Overall The environment is quite clean
Original textTranslated by Google
Response from Property: Thank you for your affirmation and love for Lyle. The newly opened Lyle Hotel is located in the SM business district in the center of Xiamen. It is located near Gaoqi Airport and Xiamen Station. It is about 4 kilometers away by car and a 5-minute walk from the Information School. It is very suitable for business travelers to stop. There are many bus terminals just outside the hotel, among which buses 18 and 20 go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and many other tourist attractions. Lyle's service is also very user-friendly, providing temporary luggage storage, travel guides, a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet, and each room has an exterior window, which is spacious and bright. Lyle is committed to creating a beautiful, warm and family-like harbor and welcomes all guests to visit again~
Guest User
Superior Queen Room
Stayed in Jan 2024
Couple
26 review
2.0/10
Posted on Mar 14, 2024
There was a very strong smell of paint and it was relatively clean, but to be honest, the smell of formaldehyde was really strong when it first opened. The German plane left Xiamen early in the morning and found a place to make do. I booked an hourly room. When the store heard that my brother and boyfriend had booked it, When I arrived at the hourly room, I felt that my expression was full of disdain. Please tell us to catch the flight, it’s not what you thought.
Original textTranslated by Google
Response from Property: It's a pity that we didn't serve you better. It's all our fault. It's really our fault that we didn't solve the problem for you after staying for several days. Immediate response is our most basic requirement for our employees. If we can't do it, please feel free to contact the store. If you make a complaint, we will give you a satisfactory answer. The newly opened Lyle Hotel is located in the SM business district in the center of Xiamen. It is located near Gaoqi Airport and Xiamen Station. It is about 4 kilometers away by car and a 5-minute walk from the Information School. It is very suitable for business travelers to stop. There are many bus terminals just outside the hotel, among which buses 18 and 20 go directly to Huangcuo Beach, Zengcuo'an, Xiamen University, Nanputuo and many other tourist attractions. Lyle's service is also very user-friendly, providing temporary luggage storage, travel guides, a variety of fitness equipment, tea rooms, etc. The living environment is also very quiet, and each room has an exterior window, which is spacious and bright. Lyle is committed to creating a beautiful, warm and family-like harbor and welcomes all guests to visit again~
Melanie-wu
Business 2-bed Room
Stayed in Dec 2023
Family
16 review
2.0/10
Posted on Feb 3, 2024
The room is very far from SM. A taxi costs more than ten yuan, which completely misleads consumers. The hotel is an apartment in a very remote street. It is very inconvenient to find a restaurant to eat for a long time. The hygiene of the hotel is worrying, and cockroaches are crawling everywhere. There was a sudden power outage early in the morning and I was unable to take online classes all morning. It was terrible!
Original textTranslated by Google
Response from Property: Dear guests, please calm down. It was indeed a power outage at the distribution station that day. We are deeply sorry for the inconvenience caused to you. I don’t know if you were cheated by the taxi driver. Generally, the price of taking a taxi is 6-9 yuan. You can see the price by opening Gao Mouode’s navigation. The hotel is located in the park, and there are many restaurants inside. Specifically, there are many stir-fry and seafood stalls at the intersection 30 meters away. If you don't know, our front desk has also added you on WeChat, so you can consult at any time. The hotel has special disinfection every week. We will definitely attach great importance to the situation you reported to avoid this happening again. You can upload more photos of our sanitation blind spots. Our cleaning sisters are all our own, and sanitation The situation is relatively reassuring. Thousands of words translate into the most sincere blessings for you: I wish you a smooth life and a happy journey.