This HZ Hotels is by far the worst I've ever stayed at. It was an absolutely bottom-tier experience and completely unworthy of the brand's standards. Every detail felt carelessly done and was incredibly frustrating. It was truly outrageous.
The room's hardware is severely outdated. The toilet flush had virtually no pressure, so all it did was change the water level without actually flushing. The hairdryer was a joke; I could barely feel any hot air, and it took forever to dry my hair.
The mosquito problem in the room was particularly bad. I was kept awake all night by mosquitoes, constantly getting bitten. When I got up in the middle of the night to find mosquito repellent, I discovered the electric repellent liquid had already run out and hadn't been replenished. How can they not even provide basic comfort assurances for guests?
The common areas were just as disappointing. The self-service laundry room had old equipment and basic amenities, and its cleanliness and maintenance were even worse than a budget-friendly Hanting hotel. The overall service, maintenance, and hardware upkeep have all deteriorated across the board. A 3.0 rating is truly what this place deserves.
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