Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center) Reviews
Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center)
No. 1813 Huandao East Road, Siming District, Xiamen, Fujian, ChinaView Hotel Details
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Guest Reviews of Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center)
9.6/10
Excellent
2271 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.5
Cleanliness9.7
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All reviews(2271)
Positive reviews(2230)
Reviews with photos/video(645)
Nice sea view(305)
Friendly front desk staff(237)
Delicious breakfast(168)
Close to beach(63)
Luxurious(31)
Delicious buffet(20)
Awesome gym(12)
Negative reviews(41)
Benjamin
Queen Room With City View
Stayed in May 2025
Business traveller
20 review
10/10
Outstanding
Posted on Jun 19, 2025
The hotel room is superb. Top notch is the best way to describe it. I would have paid twice as much for this room.
Response from Property: 感謝您如此用心的點評!您的認可讓我們倍感榮幸,也激勵着我們繼續追求卓越。"頂級"二字是對我們最大的褒獎,能為您帶來超越期待的入住體驗是天元酒店全體同仁的初心。我們始終相信,真正的奢華不在於價格標簽,而在於那些讓您會心一笑的細節——可能是窗外交融的海天城景,可能是床品恰到好處的親膚觸感,或是管家團隊時刻在線的温暖守候。您願意用"兩倍價錢"給予的信任,我們定當用加倍用心來珍藏。廈門的天元夜色永遠為您留一盞燈,期待在浪花輕撫的環島路畔,與您再續這份山海之間的美好相遇。
Anonymous User
Deluxe Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in Feb 2025
Business traveller
13 review
8.5/10
Very Good
Posted on Mar 21, 2025
Rooms are spacious and very clean. A very good stay and comfortable stay
Response from Property: Thank you very much for staying at Tianyuan Hotel. Let's make a deal that we must come to Tianyuan Hotel again next time. Xiamen Tianyuan Hotel was built by the world's top design company "CCD", combining modern culture with southern Fujian elements. Every design is very attentive. We are very confident in the hardware facilities and living environment. We look forward to your next visit and wish you a pleasant journey!
Lcad
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in Feb 2025
Business traveller
11 review
10/10
Outstanding
Posted on Mar 21, 2025
Awesome rooms, good gym and breakfast
Response from Property: 嘻嘻您滿意就好,感謝您對酒店【健身房】【早餐】的認可~【酒店地處環島路,坐擁無敵海景】【一樓有自助餐廳,各色環球美食滿足味蕾需求】【五樓中餐廳可體驗天元40年餐飲閩南至味】【周邊有天虹商場、JFC中心、coco park等高端商圈,周邊香山遊艇會、閩南大劇院品質配套】您想要的我們通通滿足,我們爭做服務的天花板!
Anonymous User
Deluxe Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Stayed in Oct 2024
Business traveller
18 review
9.0/10
Great
Posted on Dec 27, 2024
The hotel presence was good. The hotel room has a nice sea view, and the breakfast was rich. Recommend to stay
Response from Property: 哇哦感謝寶的一頓咔咔誇!【房間設施完善】【海景環境優美】【早餐豐富多樣】【服務人性化】是天元酒店的宗旨,您的真實評價讓我們熱淚盈眶,感謝您的用心點評,我們會再接再厲的,期待與您再一次見面,等你喲~
EDUARDO
Business Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Stayed in Oct 2024
Business traveller
10 review
10/10
Outstanding
Posted on Jan 23, 2025
Excellent hotel. Everything was great including the breakfast, service, check-in and check-out. When in Xiamen, I'll stay there.
Response from Property: 感謝寶的盛讚!我們非常榮幸能為您的廈門之行增添一份温馨與滿意,天元酒店【地處最美環島路,坐擁超一線海景,位置優越,交通便利】,更以優質的服務和舒適愜意的旅居體驗為特色,【周邊三大高端商圈林立,設施配套完善,沙灘等眾多景點步行即可到達】酒店一直以來都竭盡所能為每位賓客提供超越期待的旅居體驗感,你們旅途中的“家”,我們定會好好守護,讓您的鷺島之旅更加豐富多彩,期待您再次光臨,一同探索更多美好!
小雁子
Business Cityview King Room
Stayed in Dec 2023
Business traveller
17 review
8.0/10
Very Good
Posted on Feb 1, 2024
Clean and nice room. Nice view. Not near to zhongshan rd but hv nearby malls
Response from Property: Dear guest, thank you for your stay and review. [The hotel is located on Huandao Road, with an excellent location and unparalleled sea views] [Built by the world's top design company "CCD", combining modern culture and southern Fujian elements, every detail is designed with great care] [There is a buffet restaurant on the first floor , authentic snacks from southern Fujian and various global delicacies satisfy the needs of taste buds] [The Chinese restaurant on the fifth floor can experience Tianyuan’s 40 years of catering in southern Fujian] [Surrounded by high-end business districts such as Tianhong Shopping Mall, JFC Center, and Coco Park, as well as Xiangshan Yacht Club, Minnan University Theater and other high-quality supporting facilities] [The rooms are clean and tidy, the facilities and equipment are complete, and the fully intelligent integrated design] Tianyuan Hotel has many surprises, waiting for your careful exploration ~ I look forward to seeing you again, and wish you a happy journey!
Anonymous User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in May 2023
Business traveller
29 review
10/10
Outstanding
Posted on Jul 23, 2023
One of the best hotel i’ve stayed in xia men! View is stunning. Location is close to restaurants and shopping area as well. Overall a great experience!
Response from Property: Thank you very much for your love and recognition of the hotel! [Intimate service, catering intentions, comfortable environment] is our palm treasure, guests come to say good, wish you have a super nice experience in every moment of Tianyuan! Look forward to seeing you again.Wish you a pleasant trip!
bentanbp
Business Cityview King Room
Stayed in Apr 2023
Solo traveller
15 review
10/10
Outstanding
Posted on May 20, 2023
easily to assess.. high class feel..
Response from Property: Nice!五分好評YYDS。您的稱讚,我們的動力~廈門天元酒店由全球頂尖設計公司「CCD」打造,將現代文化及閩南元素相結合,每一處的設計都超用心的,在服務及硬件設施上我們超有信心~天元酒店還有許多驚喜,等待您的悉心挖掘~期待與您再次相聚廈門天元酒店,祝您旅途愉快!
Guest User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in Feb 2024
Business traveller
17 review
10/10
Outstanding
Posted on Apr 30, 2024
Very good
Response from Property: 哇!您的“Very good”讓我們瞬間充滿動力!感謝您的肯定,我們會繼續努力,給您帶來更“酷炫”的入住體驗!!期待您的再次光臨哦~🎉🎊
Guest User
Selected Room - Sea-View (Double Bed)
Stayed in Apr 2025
Business traveller
3 review
10/10
Outstanding
Posted on May 12, 2025
This is my second time staying in Xiamen on a business trip. The hotel lobby is very beautiful and the staff is very friendly. They actively pressed the elevator. To my surprise, I was given an upgraded room on site, which is opposite the sea and has welcome fruits every day. I feel like home!
Original TextTranslated by Google
Response from Property: 很高興酒店能給你帶來一次完美的入住體驗感!酒店【地處環島路,坐擁無敵海景】【由全球頂尖設計公司「CCD」打造,將現代文化及閩南元素相結合,每一處的設計都超用心】【一樓有自助餐廳,各色環球美食滿足味蕾需求】【五樓中餐廳可體驗天元40年餐飲閩南至味】【周邊有天虹商場、JFC中心、coco park等高端商圈,周邊香山遊艇會、閩南大劇院品質配套】您想要的我們通通滿足,我們爭做服務的天花板!
yerinii
Business Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Stayed in Apr 2025
Business traveller
1 review
10/10
Outstanding
Posted on May 9, 2025
Very good stay experience, the cleaning sister Sheng Yongxia helped me very enthusiastically, the swimming pool and fitness equipment exceeded my imagination, the service was also very good, it can be said that this price is really worth it. I hope to help those in need
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed comments and high recognition! We are honored to provide you with such thoughtful service and make you feel at home. [The hotel is located on Huandao Road, with a good location and an unbeatable sea view. It is really comfortable to walk, ride, and jog on the most beautiful Huandao Road] [Built by the world's top design company "CCD", combining modern culture with southern Fujian elements, every design is super attentive] [There is a buffet restaurant on the first floor, authentic southern Fujian snacks and various global cuisines to satisfy the taste buds] [The Chinese restaurant on the fifth floor can experience the 40-year southern Fujian taste of Tianyuan catering] [Power Castle Gym on the negative first floor, insist on exercising to release pressure] [Surrounded by high-end business districts such as Tianhong Shopping Mall, JFC Center, Coco Park, and Xiangshan Yacht Club, Minnan Grand Theater and other quality facilities] [Room facilities and equipment are complete, fully intelligent integrated design] We have never lost in terms of cost performance ~ Tianyuan Hotel still has many surprises, waiting for your careful excavation ~ Looking forward to meeting you again, I wish you a pleasant journey!
Guest User
Business Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Stayed in Apr 2025
Family
13 review
6.5/10
Posted on May 17, 2025
If it weren't for the sincere remedial service provided by the administrative manager Liu Fumin on that day, the evaluation of the hotel's living experience would probably be 1 point.
Hardware and hygiene: The room leaked into a water curtain hole in the middle of the night on the first day of arrival. After adjusting the room, there were blood stains on the bed sheets. I didn't rest well on the first day.
Service: If you don't want to provide afternoon tea, don't provide it. There is nothing, and you are still indifferent and make people wait for a long time. The attitude of the service staff really needs to be improved. The room leaked into a water curtain hole. The maintenance worker came up and said that the air conditioner was leaking. Isn't this normal? The toilet has a small amount of water. They said they are automatic toilets and blame me for not knowing how to use it. It seems that they are the only ones who have automatic toilets.
I hope the hotel will promote Liu Fumin well and train all employees on his service attitude. I also hope to improve the hotel's hygiene as soon as possible. Don't waste the hotel's good sea view and brand.
Original TextTranslated by Google
Response from Property: 真心感謝您分享入住體驗。房間空調漏水給您添了麻煩,我們滿心愧疚,已第一時間檢修,為您更換房間,後續也會加強巡檢維護。關於床單血跡,我們仔細核查清潔記錄未發現異常,但仍會升級質檢流程,確保萬無一失。劉富敏經理後續補救服務能獲您認可,我們很欣慰,也以此為契機全面提升服務品質。我們一直與您溝通,努力改進,卻還是收到您的差評,心裏有些失落,但更堅定改進決心。期待未來能以更好面貌,為您打造完美入住體驗。
JinGEE
Business Cityview King Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 5, 2025
5.2 Stayed for three nights
Luckily upgraded the room, which has a super large bathtub. My daughter loves it very much
The hotel's breakfast is really good, with a bowl of satay noodles every morning and many other varieties. The staff are very attentive and have a good attitude. They help press the elevator and greet people proactively^_^ The takeaways are delivered to the door by robots. Thumbs up!
There are also many underground parking spaces, which are convenient for parking.
I will choose this place next time I come to Xiamen!
Original TextTranslated by Google
6/7
Response from Property: 感謝寶子的用心點評,廈門天元酒店由全球頂尖設計公司「CCD」打造,將現代文化及閩南元素相結合,每一處的設計都超用心的,在硬件設施及旅居環境上我們超有信心~我們深知每位賓客對高品質生活的追求,因此我們致力於提供超越期待的入住體驗,從精心挑選的床品到前沿的浴室設計,每一處細節都凝聚着我們對品質的堅持與追求;且天元集團已有40年的餐飲經驗加持,酒店餐飲品質大家有目共睹,未來我們也將繼續深耕閩菜,講好閩菜故事~也特別感謝您對我們細心關懷的認可,我們始終秉持“以客為尊”的服務理念,致力於為所有賓客提供全方位的關懷與幫助。廈門天元酒店不僅地理位置優越,緊鄰城市繁華中心與美麗的海景景觀,還定期舉辦各類文化主題活動與特色體驗,旨在讓賓客在享受高品質住宿的同時,也能深入感受廈門這座城市的獨特魅力與文化底藴。再次感謝您的厚愛與支持,期待您再次光臨,一同探索更多美好!
Guest User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 5, 2025
Very satisfied, there are shopping malls around the hotel, convenient for eating, the hotel is the Golden Rooster and Hundred Flowers Awards Hotel, the facilities and services are relatively high-end, the hotel breakfast is very rich, the robot delivery is also convenient, the only drawback is that the Xiajin Bridge is being built nearby, occasionally there is the sound of excavators, which does not affect the rest. It takes about ten minutes to ride to the beach, the beach is relatively clean, and there are few people. The Xiangshan Yacht Club opposite has boats going out to sea in the afternoon, and it is very photogenic to take a bird's-eye view.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇廈門天元酒店作為您的休憩之地,您滿意就好啦,咱們説好了,下次一定要再來天元酒店。廈門天元酒店連續6年作為金雞官方指定論壇及會議酒店,酒店【優越的地理位置】【優質的場地配套】【熱情的貼心服務】都受到廣大嘉賓的讚譽與認可!!【酒店地處環島路,坐擁無敵海景】【一樓有自助餐廳,各色環球美食滿足味蕾需求】【五樓中餐廳可體驗天元40年餐飲閩南至味】【周邊有天虹商場、JFC中心、coco park等高端商圈,周邊香山遊艇會、閩南大劇院品質配套】您想要的我們通通滿足,我們爭做服務的天花板!
Guest User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 4, 2025
The quality of the room facilities and bedding is very good, and the sea view room has a wide view. The breakfast is rich in variety and tastes good. The only drawback is that there is construction downstairs recently, and there is a little noise during the day. The price is slightly increased during the May Day holiday, but if it is on weekdays, it is very worthwhile. Overall, it is highly recommended.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住廈門天元酒店,我們深知每位賓客對高品質生活的追求,因此我們致力於提供超越期待的入住體驗,從精心挑選的床品到前沿的浴室設計,每一處細節都凝聚着我們對品質的堅持與追求;且天元集團已有40年的餐飲經驗加持,酒店餐飲品質大家有目共睹,未來我們也將繼續深耕閩菜,講好閩菜故事~也特別感謝您對我們細心關懷的認可,我們始終秉持“以客為尊”的服務理念,致力於為所有賓客提供全方位的關懷與幫助。廈門天元酒店不僅地理位置優越,緊鄰城市繁華中心與美麗的海景景觀,還定期舉辦各類文化主題活動與特色體驗,旨在讓賓客在享受高品質住宿的同時,也能深入感受廈門這座城市的獨特魅力與文化底藴。未來我們將繼續深耕服務品質,為每位賓客呈現潔凈舒適的旅居體驗。您的推薦是對我們最大的鼓舞,期待與您再次相遇,共賞鷺島風情!