Hotel Nikko Xiamen Reviews

My wife and I stayed at the hotel by joining Ctrip tour and then we stayed one more night after we retuned back from Kinmen Taiwan. Although I was told the hotel had been locally managed, the Japanese hospitality culture is still been kept. We found the room is nice and clean. Hotel staff is friendly and helpful. Here we want to express our thanks for Front Desk Manager Eric Cheung, Lobby Manager Harrison Yang, F&B Manager Boris Wu and Front Desk Manger Sophy Guo for their friendly and helpful service.

Xiao Yang, the front desk manager, was very proactive and attentive. He called me before we left. However, my SIM card was switched, so I didn’t receive the call. The main reason was that we found that our three room types were European and Japanese, so they would be on different floors. He was considerate. It is recommended that the current Japanese-style room can be arranged with three connecting rooms for the whole family, which is very convenient for us. The key point is that I have never encountered such active and considerate front desk service before👍 And they will actively ask the counter supervisor who will help us make the bed on the tatami if the two-meter-wide bed is not enough for three people to sleep in. ❤️ Taking the initiative to add me on WeChat, we almost have a private secretary in the hotel😄. Living on the executive floor is not much more expensive than the ordinary floor, but you can have breakfast in the executive lounge. The value of the ingredients is upgraded and there are relatively few people. It is very comfortable and delicious👍 The executive floor also has a happy hour from 17:30 to 19:30. We came in the off-season to have a set menu at Benkei Japanese Restaurant, Japanese sake and plum wine, and unlimited soft drinks. It is really a happy hour😄, sake and plum wine It has the aroma of rice wine, and it tastes like high-end quality. It’s amazing. The plum wine is not sweet. Before this, I really thought that plum wine was all sweet🤣. I came here to eat it for many days, but later I felt embarrassed because it was so cost-effective! You can enjoy coffee, snacks and pastries in the VIP room on the first floor almost all day long, and the drinks in the room refrigerator will be replenished for free! I told Xiao Yang that when we come to Xiamen, we can’t even eat the delicious food introduced by our friends because we are all fed by your restaurant🤣

This trip to Xiamen exceeded my expectations, which was definitely due to the hotel. My husband stayed at JAL when he came to participate in the Xiamen Marathon. This time, I decided to choose this hotel for my children. The hotel is in a good location, and the beach can be reached in 5 minutes on foot. I was worried that the hotel was built earlier, but I found that it was very well maintained. The details are very thoughtful. The bathroom has a separate small basin. It is separate from washing and brushing. I especially like the pattern on the soap dish, which is very elegant. The room also provides a complete set of Japanese tea sets. Drinking tea and looking at the sea is quite comfortable. The breakfast in the executive restaurant on the 26th floor is different every day, and each one is delicious. In addition, I especially want to praise the service of the hotel. Yoko received me. During her rest, she also responded to my messages in a timely manner and took the initiative to help me solve the problem. She was thoughtful and thoughtful. I was so touched. Thank you. In addition, small refreshments are provided in the reception area for returning customers to enjoy. I have stayed in many high-end hotels, but the service here is really good. Next time I come to Xiamen, I will definitely choose JAL.

Facilities: Complete, this time we upgraded the executive sea view room, which has a separate bathroom, which is completely separated from the shower room. If multiple people stay, they will not affect each other. Equipped with smart toilets, tea tables, refrigerators, stationery and other convenient facilities. There is a coffee machine in the room, and the bathroom shower and bathtub are optional! Hygiene: It meets the standards of the JAL series, very clean, without visible stains, and meets the five-star standard Environment: The hotel is a stand-alone building, full of Japanese atmosphere, and the restaurant provides Japanese food and local Xiamen specialties Service: Thanks to the exclusive housekeeper Xiao Yang of the executive room, you can ask for help online Summary: This is an old hotel in Xiamen, and you can enjoy the sea view and quiet environment during your stay. It is worth coming again.