Gulangyu Flower Sound Garden Beauty Villa Reviews

Response from Property: Dear guest, thank you so much for your positive feedback on the front desk staff, the guesthouse environment, and the service. We are also very sorry for the inconvenience caused during your journey. Your kind reminder was very helpful, and we will pay attention to improving related details. We look forward to your next visit, and let us provide even more attentive service to make your "home away from home" trip at Green Wonderland even warmer!

Response from Property: Dear guest, we are delighted to receive your praise! Thank you so much for your kind words. It is our honor to serve you. We wish you a pleasant life and welcome you to visit us again.

Response from Property: 親愛的客人，感謝您對我們旅舍環境安靜和區位優勢的認可！很榮幸能為您的中國之旅增添美好記憶，期待您下次再來，繼續在這片靜謐又便捷的小天地裏，探索更多中國風情～

Response from Property: Dear valued customer, thank you for your stay at Flower Sound Garden Villa and for your positive review and detailed description. We look forward to your next visit. Thank you!

Response from Property: 尊敬的顧客朋友您好！感謝您入住花之聲花園美墅並給予五星好評和細緻入微的描述、讚美，期待您再次關臨謝謝！

Response from Property: 尊敬的顧客朋友您好！謝謝您對花之聲•花園美墅的描述和讚美，並給予好評，期待您再次關臨！

Response from Property: Hello dear customers and friends! Thank you for staying at Huazhisheng Garden Villa and giving us a good review. We will continue to adhere to the customer-first service concept to provide every customer with a satisfactory stay experience. We look forward to your visit again. Thank you!

Response from Property: 很高興您入住花之聲•花園美墅，還給予五星好評，您們的口口相傳是對我們酒店各方面的肯定，我們將不懈努力創造更好的入住條件，真誠的歡迎您再次關臨謝謝！

Response from Property: We regret that your stay did not provide the ideal experience. Regarding your feedback on the noisy windows and cramped space, we have immediately noted it and will arrange for repairs and optimizations to avoid affecting other guests' experience. We would like to clarify that we clearly labeled this room type as a "loft room"—these types of rooms are characterized by a relatively compact layout, but their advantage lies in their direct views of the Xiamen Lujiang River at night, where you can see the interplay of sea lights and the city skyline. Additionally, our guesthouse is one of the filming locations for the CCTV Spring Festival Gala, and many guests specifically choose this location to experience the unique atmosphere of the Lujiang River as seen on camera, which is a major reason why loft rooms are so popular. Finally, thank you again for your honest feedback, as it greatly helps us improve our services. If you plan to visit Xiamen again, please contact customer service before booking. We will provide detailed information about the different room types to help you choose an accommodation that better meets your expectations.

Response from Property: Dear guest, thank you so much for your thoughtful and thoughtful review! The cleanliness of the room, modern facilities, and professional service you experienced are all manifestations of our unwavering commitment to quality. The hand-drawn maps and itinerary planning are designed to allow you to fully explore Gulangyu Island, and the public areas captured in your photos perfectly capture the charm of the Wizard of Oz. We look forward to your return and continuing to experience this comfort and thoughtful service.

Response from Property: Dear guest, thank you so much for your captivating description of the Wizard of Oz garden! The dense shade of century-old longan trees, the ever-changing blossoms and vines, and the constant chirping of birds and dancing of butterflies are all the driving force behind our meticulous care of this "private garden." It's our greatest pleasure to have you slow down and enjoy your stay here. We look forward to your return to unlock more of the garden's seasonal surprises and continue to capture the wonders of Gulangyu Island.

Response from Property: Dear Customer, Thank you very much for your candid feedback. Regarding the mosquito problem, we have strengthened the optimization of mosquito repellent measures, and there are many plants on Gulangyu Island. It is normal to have mosquitoes. We will kill mosquitoes every two days. Every room here is accompanied by electric mosquito coils; The artistic conception of red bricks and green fields you mentioned is our original intention. We look forward to feeling our improvement next time and thank you again for your understanding

Response from Property: Dear Guest, We sincerely apologize that your stay was not entirely satisfactory and thank you for taking the time to provide feedback and help us identify areas for improvement. Regarding your comment about the discrepancy between the room and the photos, we would like to clarify that all room photos are taken of the actual rooms without any physical modifications or enhancements. The difference lies solely in the lighting atmosphere used during the photoshoot to recreate the vintage style—for example, using warm light to highlight the texture of the wooden furniture and give the overall look a more vintage feel. However, the core physical details of the room, such as layout, furniture, and furnishings, are completely consistent with the actual room. We will add a "Photo Lighting Explanation" to the booking page to help you understand the difference between the visual presentation and the actual scene in advance, avoiding any discrepancies in your expectations. Regarding your comment about "inconvenient transportation," we would also like to explain that while Gulangyu Island is indeed a pedestrian island and not accessible by car, our location is actually excellent—right at the foot of Sunlight Rock, only a 3-minute walk to the entrance, and within a 10-minute walk of key attractions such as Shuzhuang Garden and Haoyue Garden, without any detours. We will prepare a "Gulangyu Walking Guide Map" at the front desk, marking precise routes and travel times from the hotel to various attractions to help you plan your trip. Regarding the issues of "mediocre service," "no overhead lighting," and "high prices during the National Day holiday," we are still working hard to improve: we have organized special service etiquette training for all staff to ensure timely response to your needs; the "installation of overhead lighting" renovation plan is under consideration and will be implemented as soon as possible while preserving the retro style; at the same time, we will clearly indicate the reasons for price changes on the holiday booking page in advance, making your choice more transparent. We value your feedback and sincerely hope to have the opportunity to make up for this regret. If you would like to visit us again, please contact us directly, and we will prepare a customized walking route map for the attractions and prioritize arranging a room type that has been optimized in detail. You can contact us at any time through [contact information]. We apologize again for this unsatisfactory experience and hope to let you rediscover the unique charm of the old villas on Gulangyu.

Response from Property: Apologies and Explanation Regarding Your Stay: Dear guest, we are deeply sorry that your stay was not satisfactory. First, we would like to express our sincerest apologies! Regarding the check-in and check-out issues you mentioned: Our normal check-in time is 2:00 PM. When you arrived at 12:30 PM, we checked you in immediately without making you wait. We intended to provide you with convenience, but this misinterpreted you as "not checking in early" due to poor communication. Our normal check-out time is 12:00 PM, and late check-out until 2:00 PM is always available. As long as you inform the front desk in advance, we will fully cooperate. We were negligent in not informing you this time. Regarding longan picking: Our century-old longan trees do bear fruit, and we offer picking experiences and tools. The lower-lying fruit was harvested by previous waves of guests, and the remaining fruit is now in the higher areas. If you inform the front desk, we will immediately provide tools and assist with picking. We apologize for not informing you in advance, which may have led you to believe there were no longans. Regarding the room: We will immediately arrange for staff to conduct an on-site inspection of the room space and screens. Any damaged screens will be repaired and replaced immediately. Mattress firmness does vary from person to person. We will note your feedback and consider increasing mattress thickness or offering mattresses with varying firmness to meet the needs of different guests. We apologize again for this poor experience. We take your feedback very seriously and have noted each issue and will address it as soon as possible. If you would like to give us another chance, please inform us of your needs before your next stay, and we will do our best to accommodate you. We look forward to the opportunity to address this shortcoming and thank you for your feedback.