Andaz Xiamen Reviews

【Overall Impression】This hotel has a 'Nanyang' (Southeast Asian) flair with local snacks and drinks. The toiletries are Byredo and include lotion (there's a store on the first basement floor of MixC). I remember them being La Bottega previously? The hotel boasts a gym, outdoor pool, Nanyang-themed craft activities, photo spots, a lobby bar, happy hour, and more – quite a rich selection of amenities. MixC is right next door, perfect for shopping, catching a movie, or letting the kids burn off some energy, making it a great option for a staycation. If your budget allows, I’d generally recommend it. 【Service】The service remains excellent overall. 1. The front desk staff was very kind and upgraded us to a higher floor room with a better view. 2. Whether it was the front desk, lobby bar, lounge, 101 restaurant, gym (24-hour access with room card), or the pool (perfect temperature, though it's outdoors)… everyone we encountered was incredibly observant – they’d press the elevator for you in advance, offer directions, or ask if you needed help if you had a lot of things in your hands. It’s impressive that the entire team maintained this quality during the busy summer period. 3. What surprised me most was that when I booked, the Nanyang craft class was fully booked. I was a bit disappointed, but the staff provided us with the materials so we could do it ourselves in the room, even though we couldn't do it on-site. Their problem-solving attitude and approach really impressed me. 4. They promptly refilled items that ran out at breakfast, which was a vast improvement compared to some previous experiences where things felt a bit stingy. 【Ambiance】1. It's very photogenic and well-designed; you could spend a long time taking photos without even leaving the hotel. So, individuality and unique design are quite important. 2. Once the curtains in the room are drawn, it gets perfectly dark, which is great for sleeping. 【Dining】1. Perhaps due to cost control, the items in the room's minibar have changed (it used to have Basao tea, was that a limited-time offering?). The offerings at the lobby bar and happy hour have also become fewer and simpler, but the quality is still decent… 2. The breakfast at 101 restaurant felt less appealing than before… The Shacha noodle soup base tasted like laksa, and the noodle texture was off. What was clearly mini wontons was called 'bianshi', and the peanut soup only had the raw ingredients but the taste and texture weren't quite right. The mianxian糊 (vermicelli paste) texture was also off, which made me not even want to try the salty rice. And while the oyster omelet and 'manjian gao' (pancakes) tasted okay, they weren't actually what they were supposed to be… (Fortunately, there are alternatives like Shacha noodle shops, snack bars, and street food stalls nearby)… If I hadn't eaten out before, these 'specialty snacks' at breakfast would have been very misleading… 3. To be fair, the Western-style offerings were all good – bread, desserts, etc. 4. There were small bugs in the restaurant; I encountered one right after sitting down, and then another flew into my mini wontons when I went to get them later… 【Other】1. I hope the breakfast specialty snacks can be improved. 2. I wish the dishes and their names would match (some dish names on the labels lagged behind after changes. It felt a bit awkward seeing someone holding 'curry puffs' and telling their child it was 'wuxiang' (five-spice fritters); the chicken popcorn at happy hour was labeled as something else, though it was corrected later). 3. My friend arrived at breakfast first, and I joined later. I was questioned a bit upon entry, and then followed to my friend’s table before they left, which made me feel untrusted… Had someone tried to sneak in for free breakfast before? 4. On Ctrip, a 5 is 'exceeded expectations,' 4.5 is 'satisfied,' and 4 is 'quite satisfied.' I feel that anything 4.25 or above is pretty good… Unfortunately, everyone is so competitive these days, and I understand the difficulties faced by those in the industry. I gave a score I thought was quite good before, only to find out it caused trouble for others… Now, if there are no major issues, I just give a supportive 5 stars…

Room is spacious and comfortable! Love that the hotel is connected directly to the mall, which is super convenient. Another plus point is the Dyson hair dryer in the room. Staff were friendly and service was great too. Overall, a good experience!

When planning my trip, I was captivated by the Nanyang-style public area at Andaz Xiamen. With its rattan furnishings, lush courtyards, and retro arched corridors, every spot is a photo opportunity, creating stunning atmospheric shots. There's no need to search for photo ops outside; you can complete your entire photo shoot right within the hotel. The design aesthetic completely won me over. Regarding dining, breakfast was the most satisfying. It's a semi-buffet with a rich variety of options, including Western dishes, fruits, yogurt, and pastries. The freshly prepared Minnan satay noodles and vermicelli soup were authentic and flavorful, and there was a wide array of local specialties. Whether you prefer light or bold flavors, there's something for everyone, offering incredible freedom of choice – I ate there for several days without repeating a single dish. The guest room hardware was also impeccable; the soundproofing and blackout curtains were excellent, the bedding was comfortable, and the amenities were high quality, making for a truly comfortable stay. However, what impressed me most about this stay wasn't the hardware or the aesthetics, but rather the unexpectedly thoughtful service and delicate human touch. On my first day, I suddenly came down with acute gastroenteritis accompanied by a high fever, leaving me weak and helpless. In desperation, I contacted my personal butler, Aria, to explain my condition. She immediately offered comforting reassurance and promptly arranged an early check-in. In the evening, she had the kitchen send up a bowl of warm plain congee and clear noodle soup. The delivery was incredibly fast, warming both my stomach and my heart, helping me get through the most difficult night. Later, when the housekeeping staff cleaned my room, they thoughtfully noticed the gastrointestinal medicine and fever reducers on my table. Realizing I was unwell, they proactively replenished a generous supply of mineral water for me to stay hydrated and take medication. They even left a handwritten, heartwarming note, gently reminding me to rest well and wishing me a speedy recovery. A small piece of paper and a few simple greetings instantly dispelled the feeling of injustice and helplessness of being sick alone far from home. The attention to detail truly showcased their warmth.

The two 1.2-meter beds were combined beforehand, making it super comfortable for two adults and one child. The breakfast was also fantastic, with a wide variety of delicious options. The hotel's overall Nanyang style is beautiful. The room was spacious, featuring a walk-in closet, a bathtub, a shower, and a separate toilet.

The staff were friendly and attentive. The room design was beautiful. The surrounding area has convenient dining and amenities, and it's very close to Xiamen Station. I'm very satisfied and will choose this place again next time I visit Xiamen.

Exceeded my expectations, I'll definitely choose Andaz again next time! The location is superb, right in the city center of the island, making it super convenient for subways and taxis. Everything you need for dining, entertainment, and shopping is right there, so you don't waste time commuting – perfect for lazy travelers. The service from check-in to check-out was impeccable; all the staff were enthusiastic and thoughtful, especially Claire, who was professional and meticulous throughout. We opted to dine at the hotel for dinner; the Peking duck needs to be pre-ordered, as it's roasted fresh in an open oven, and it's definitely worth trying. The hotel itself perfectly blends Nanyang retro charm with modern chic. Every photo you take looks like a high-quality shot, and my friend and I could easily spend a whole day here without going out, especially to avoid the sun. They even had handicraft activities during the summer; I hope to experience them next time!

Staying at the Andaz Xiamen this time, I was completely captivated by its unique Nanyang mansion aesthetics. The room was spacious and elegantly furnished, offering a very comfortable stay. A special shout-out to Luna for her warm and attentive service. The hotel also connects directly to MixC, making dining, entertainment, and shopping incredibly convenient. It's more than just accommodation; it's an immersive experience. This is a highly recommended hotel for anyone visiting Xiamen!

This hotel is right downstairs from MixC Mall, making transportation and dining incredibly convenient. There are also many great food options right outside the hotel. When we checked in this afternoon, the front desk lady was very welcoming and generously upgraded our room and included breakfast. The room decor is also beautiful, and the breakfast was quite good, with many Fujian specialties.

The hotel's Nanyang-style decor is impressive. The connecting room with a king bed and twin beds is perfect for a family of four. Vientiane City is right behind the hotel, making shopping and dining very convenient. Our butler, Claire, provided warm and thoughtful service. Highly recommended!

The housekeeper Joanna provided excellent service, always accommodating our requests. The room's facilities were great, with a large bathtub and a spacious vanity for ladies. The hotel environment was very pleasant, and the breakfast was comprehensive and of good quality. The gym and pool were clean and well-maintained.

Great service! Victoria was lovely and provided very thoughtful service. The hotel's location is excellent too, right next to MixC City, making it super convenient to get there. It's really handy being in the city center.

The family room at Andaz Xiamen is perfect for families with kids! It comes standard with one large and one small bed, offering ample space and a very comfortable stay. Our butler, Claire, was patient and professional, responded quickly, and helped resolve many of our needs promptly. The hotel's facilities are excellent, the environment is quiet and elegant, and the overall stay experience was perfect. It's definitely the top choice for family trips.

I chose the Andaz Hotel for a concert in Xiamen. Its central location is super convenient, with plenty of food options and takeout services nearby. Plus, direct access to MixC makes dining and drinks a breeze. Before check-in, the butler contacted us and even upgraded our room for free! The room was spacious and spotlessly clean. Breakfast had a great variety and was delicious. The outdoor pool was very clean and not crowded when we went in the evening, making for a fantastic experience.

This hotel is located downtown, right above MixC Mall, and surrounded by many restaurants, making it very convenient for getting around. Before check-in, customer service proactively contacted me to ask about my needs, and they tried their best to accommodate all my requests. Overall, the service was quite good. I really liked the hotel's Nanyang-style decor. Plus, the breakfast was delicious. I would definitely choose this hotel again next time I visit Xiamen.