Hotel Indigo Xiamen Haicang

Hotel Indigo Xiamen Haicang Reviews

Hotel Indigo Xiamen Haicang

No.18 Binhu North 2nd Road, Haicang District, Xiamen, Fujian, 361026, ChinaView Hotel Details
Hotel Indigo Xiamen Haicang
Hotel Indigo Xiamen HaicangHotel Indigo Xiamen HaicangHotel Indigo Xiamen Haicang
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Hotel Indigo Xiamen Haicang Guest Reviews

4.8/5
Excellent
2406 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(2406)
Positive reviews(2368)
Reviews with photos/video(696)
Well designed(309)
Delicious breakfast(269)
Friendly front desk staff(218)
Well decorated(133)
Nice bathtub(32)
Secluded lake view(12)
Delicious buffet(12)
Negative reviews(38)
Williams Gabriel
1 King Standard
Stayed in Jul 2024
Solo travellers
10 review
4.0/5
Very Good
Posted on Sep 7, 2024
Overall is a good hotel. The room is very clean and the automatic toilet is very useful. The gym have very limited machines and the bake goods/bread in the morning breakfast are not good
Response from Property: Dear explorer, thank you very much for choosing to stay at the Indigo Hotel Xiamen Haicang. We are grateful for your recognition of our service. Your praise and affirmation are the driving force for us to continuously improve our products and services. Our comfortable and stylish guest rooms innovatively integrate the living imprints of Haicang and the rich Minnan colors, intertwining time and space to take you on a journey of transformation from the "floating island" to the bustling Haijie Street. We provide thoughtful and meticulous service to every explorer, making your exploration journey full of surprises. Inspired by creativity, explore new stories. Thank you again for your praise and affirmation. We sincerely look forward to your next visit and will offer you a unique discovery journey to explore the unique food, scenery, and human history of Xiamen. Have a wonderful day!
Filippo
1 King Standard Lake View
Stayed in Nov 2024
Other
48 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I was traveling to Xiamen with my family for both business and pleasure and we were happily surprised by the Indigo Hotel Haicang. Very nice and well maintained hotel, staff is very professional and friendly, rooms are well designed and very comfortable and breakfast is absolutely one of the best we ever had, for this level of hotels. A special thanks to Eric and his team at the front desk, made our stay even more pleasant with their professionalism and friendly attitude. Will surely be back and recommend this hotel.
Response from Property: Dear Explorer, thank you very much for choosing to stay at the Hotel Indigo Xiamen Haicang. Your appreciation and affirmation are the driving force for us to continuously improve our products and services. Our comfortable and stylish guest rooms innovatively incorporate the life imprints of Haicang and the rich Minnan culture, taking you on a journey through time and space to explore the transformation from the "Floating Island" to the bustling seaside street. We provide each explorer with attentive and meticulous service to make your exploration journey full of excitement. Thank you for your valuable suggestions regarding our gym. We will actively improve the facilities and equipment of the gym. Stay close to inspiration and explore new stories. We sincerely look forward to your next visit and will offer you a unique discovery journey, taking you to explore the unique cuisine, scenery, and cultural history of Xiamen. Have a wonderful day!
Jia Jun dyane
1 Bedroom Suite
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on May 17, 2024
Even though our hotel is slightly further from town but it’s less noisy and crowded. We took a family suite, it was spacious. We spend a lot of TV family time during dinner time when we order food in. Special thanks to our room service ladies ‘ 陈益娇 和 陈雅娟‘ for keeping our room absolute fresh whenever we return back!
Response from Property: Thank you for choosing Hotel Indigo Xiamen Haicang, and taking the time to share your experience regarding your recent stay with us. Many thanks for your recommendation. We look forward to welcoming you back soon, and we will bring another inspired stay for you.
Guest User
2 Double Standard
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Dec 6, 2024
Great hotel and it is very new. Location is abit far from downtown.
Response from Property: Dear explorers, thank you very much for choosing to stay at Indigo Hotel Xiamen Haicang. Your appreciation and affirmation is the driving force for us to continuously improve our products and services. The hotel's comfortable and stylish room innovation integrates the life mark of Haicang and the rich colors of Fujian, and takes you to explore the transformation of "floating island" to the bustling Sea Street. We provide intimate and meticulous service for every explorer to make your discovery journey exciting. Discover new stories with inspiration, thank you again for your appreciation and recognition, we sincerely look forward to your visit again, and offer you a unique journey of discovery, take you to explore Xiamen's unique food beauty and human history. Have a nice day!
Guest User
1 King Standard
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Wonderful experiences. Thanks for Lynn and Mandy's help.. Everything in the hotel is brand new. The interior design really impressed me.
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming.
Guest User
1 King Standard
Stayed in Jul 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Clean and comfortable room. A room with lots of special features waiting to be discovered. Hotel staff are all polite, friendly and always ready to help.
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming.
YAM MING TUNG
2 Double Standard
Stayed in May 2024
Business travellers
3 review
4.2/5
Very Good
Posted on Jun 18, 2024
A good and new design concepts for the hotel rooms in Haicang for which is very quiet to stay. Two things that I would like to point it out., Bath toilet is a smart toilet manufactured by local manufacturer,but the smell of the toilet has not been in sufficient ventilation so bad smell is still maintaining after use. Secondly, Carpets were laid under the beds so it is very uncomfortable to walk between the carpets and wooden floor area inside the room. It is good for the hotel management to take some solution. Thank you! Yam
Response from Property: Dear Yam,Thank you for reaching out to us. We sincerely apologize that your recent accommodation experience at our hotel did not meet your expectations. We highly value the opinions and feedback of each customer, and we appreciate you taking the time to share your concerns.We have carefully reviewed the issues you mentioned, and we are committed to taking appropriate corrective measures. Our goal is to continuously improve our service quality to ensure the satisfaction of every guest. Your feedback is invaluable in this process.Wishing you a happy and pleasant journey ahead!Sincerely, Kevin Yu, Hotel General Manager
Guest User
1 King Standard
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Very good hotel , clean and modern
Response from Property: 尊敬的探索家,非常感謝您選擇入住廈門海滄英迪格酒店,您的讚賞和肯定是我們不斷提升產品、服務的動力。酒店舒適時尚的客房創新融入了海滄的生活印記及豐富閩南色彩,交錯時空帶您探索“浮島”至繁華海街的蜕變。我們為每位探索家提供貼心細緻的服務,讓您的探索之旅精彩紛呈。與靈感為鄰,探索新故事,我們誠摯期待您的再次光臨,併為您奉上與眾不同的發現之旅,帶您探索廈門獨特的美食美景和人文歷史。祝您擁有美好的一天!
PhilipF
1 King Standard
Stayed in Sep 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Friendly customer service especially Dora from the counter area.
Response from Property: Thank you for your feedback! We are thrilled to hear that you had a positive experience with our customer service, especially with Dora at the counter area. We strive to provide friendly and efficient service to all our guests, and it's wonderful to know that Dora made a positive impression on you.We will make sure to pass along your kind words to Dora and recognize her for her exceptional service. Your satisfaction is our top priority, and we appreciate your recognition of our efforts.If you have any further feedback or need any assistance, please don't hesitate to reach out. We look forward to welcoming you back on your next visit! Kevin Yu General Manager
kennykht
1 King Standard
Stayed in Nov 2023
Couples
19 review
4.7/5
Amazing
Posted on Dec 12, 2023
We had a fabulous stay. In addition to a lovely design, the room was spacious and had modern amenities. We also enjoyed the breakfast buffet at the hotel, as there was a lot of variety.
Response from Property: Dear explorer, thank you very much for your praise and support! We are very pleased that you have affirmed our hotel, and your next stay will be our greatest encouragement and honor. We will continue to strive to provide high-quality service to ensure that your next stay experience is more satisfactory and unforgettable. If you have any special or further requirements, please feel free to contact us and we will do our best to meet your expectations. Looking forward to meeting you again and creating a pleasant accommodation experience for you! Kevin Yu Hotel General Manager
Denis
1 King Standard
Stayed in Feb 2023
Travel with friends
43 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Very fresh and new hotel with beautiful designer rooms in a convenient location. The district is new, clean and quite. Rooms are very spacious. Breakfasts are pretty diverse with many options: especially fresh juices are good. Service is very good in the hotel.
Response from Property: Hi ,"_TSUS6710f5s****"Warmest greetings from Hotel Indigo xiamen Haicang , I hope this message finds you well.We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. We hope to have the pleasure of welcoming you back to Hotel Indigo xiamen Haicang in the future where we are sure you will have a comfortable stay. Thank you!Warmest Kevin Yu
CC the frequent traveller
1 King Standard
Stayed in Aug 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 24, 2024
I will come back again
Response from Property: Dear explorer, thank you very much for choosing to stay at the Hotel Indigo Xiamen Haicang . Your appreciation and recognition are the driving force for us to continuously improve our products and services. Our comfortable and stylish rooms innovatively integrate the living imprints of Haicang and the rich Minnan colors, intertwining time and space to take you on a journey to explore the transformation of Haicang's bustling Hai Street from an island. We provide thoughtful and meticulous service to every explorer, making your exploration journey full of surprises. Inspired by creativity, explore new stories. Again, thank you for your appreciation and recognition. We sincerely look forward to your return and offer you a unique discovery journey to explore Xiamen's unique food, scenery, and cultural history. Have a wonderful day!
Anonymous User
1 King Standard Lake View
Stayed in Jan 2023
Couples
9 review
4.7/5
Amazing
Posted on Feb 8, 2023
We’ve had a wonderful stay at the Indigo Hotel Taicang! It exudes elegance and a very welcoming atmosphere. Our room was very spacious, impeccably clean and had a fantastic view of the lake. We enjoyed our meals at Cape 18, especially dinners. The service here is exceptional! The staff from the GM, Kevin, to the manager Alex, Eric, Bruce, Karen and room attendants were very professional, friendly and extremely helpful. They and the rest of their team made our stay extra special! Thanks to the awesome Hotel Indigo Haicang team!
Response from Property: Hi INDIGO explorer, thanks for choosing Hotel Indigo Xiamen Haicang. We are happy to know that you were satisfied with the stay here and had a good memory. As the second Hotel Indigo brand in Xiamen, our hotel delivers a neighborhood story of Haicang's culture and the impression of Xiamen from our design, culinary offer and service, hope you enjoyed it. We look forward to your next coming. Sincerely. Kevin, Hotel General Manager
Guest User
1 King Standard
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Very good
Response from Property: 尊敬的探索家,非常感謝您選擇入住廈門海滄英迪格酒店,您的讚賞和肯定是我們不斷提升產品、服務的動力。酒店舒適時尚的客房創新融入了海滄的生活印記及豐富閩南色彩,交錯時空帶您探索“浮島”至繁華海街的蜕變。我們為每位探索家提供貼心細緻的服務,讓您的探索之旅精彩紛呈。與靈感為鄰,探索新故事,我們誠摯期待您的再次光臨,併為您奉上與眾不同的發現之旅,帶您探索廈門獨特的美食美景和人文歷史。祝您擁有美好的一天!
Guest User
2 Double Standard
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Robert Angel good
Response from Property: 尊敬的賓客,您好!感謝您選擇廈門海滄英迪格酒店,我們很高興能為您服務,也非常高興能得到您對酒店的認可與支持。每個客人的肯定都讓我們充滿了無限的動力和活力,希望酒店能給您真切的美好回憶。殷切期待您的再次蒞臨。Kevin Yu 酒店總經理