Crowne Plaza Xiangyang Reviews

Room is spacious, modern, the breakfast is very good. Hotel staff are friendly and helpful. Will definitely stay in this hotel again soon.

Excellent hotel, great breakfast.

Service good. Fairly good choice of breakfast. clean environment. Fantastic front desk service, Next to Wanda Mall, convenient for shopping and dinning. Room amenities sufficient, room size large enough for two. Toiletries good choice. Water bottle quality may improve

The only five-star hotel under InterContinental in Xiangyang. The concierge greeted me as soon as I entered and took the initiative to help with my luggage. He was also very considerate when checking in at the front desk. He confirmed my preferences, arranged a room that I was satisfied with, and also gave me a free drink. When I forgot to bring my card during my stay, the card was replaced after checking my information, which made me feel very safe. Manager Liu Weiwei on duty was very professional and thoughtful. And whenever you go out, the concierge will ask if you need help calling a taxi, which is very considerate! It is indeed a five-star hotel, and the five-star service is very good!

I took my children with me during the holidays and came to the only five-star hotel in Xiangyang. It’s really extraordinary! When checking in at the front desk, Bessie saw that we had brought our children and gave them a small windmill toy. We also arranged a convenient room near the elevator according to our needs! When checking out, Maggie thoughtfully asked us about our stay experience. Made us feel at home! Will come again next time!

Very considerate. This hotel is really cost-effective. Except for the old equipment, the service awareness is really great.

This year's May Day tour chose Xiangyang, which is not very popular. The hotel we booked this time is an old five-star hotel, close to the Wanda business district, so there is no need to worry about shopping and eating. [Location] It is next to the Wanda business district, which is very convenient for eating, shopping and shopping. There is also a small Zizhen Park next to it. It is very comfortable to stroll in the park in the morning and evening. It is a little far from the famous Xiangyang Ancient City, but in Xiangyang, most people take taxis to travel, so it doesn't matter. It is not too far from the scenic spot. [Environment] The hotel lobby is relatively spacious. There is a gym and swimming pool on the third or fourth floor, but we didn't experience it. However, the hotel facilities are indeed quite good. [Room] The room is not very big, but it is enough for a family of three. Although it is an old hotel, the room can be clearly felt to be worn out, but the hygiene is very clean. We booked a twin room, and a single bed is spacious enough for me to sleep with my daughter. When we checked in, the front desk upgraded our room and arranged it to a higher floor. We can see Zhuge Liang Square from the window. There was just a small episode during our stay. We were disturbed by the upstairs for two nights during our four-day stay. No one stayed upstairs on the first day. On the second night, a person with a child came and made a lot of noise in the room late at night. I don’t know if he was jumping or doing something. There was a lot of noise upstairs. After complaining to the front desk, they were still disturbed for nearly half an hour. Then on the third day, I guess the child was tired, so there was no noise. On the fourth night, it started again. It was almost midnight. After complaining to the front desk, we were still disturbed for a long time. And we had to get up early to take the train the next day... It’s speechless. Such low-quality people can also be encountered in such a hotel. We were disturbed for two nights during our four-day stay, which is good enough... [Service] The front desk service is pretty good, smiling and polite service! 【Food】 We didn't have breakfast in the hotel, so we won't comment on it. But we had a buffet dinner during our stay. There were many kinds of dishes, but the quality was too poor. The crayfish was pitifully small, the salmon was not fresh enough, the ice cream was melted, the non-carbonated drinks were at room temperature, and the quality of the drinks was not good. The desserts were not up to the standards of a five-star hotel. Sigh... Overall, it was just average. Even if the service was good, the food and beverages, such as the facilities in the room, all aspects need to be improved!!!

Thumbs up to the two beauties at the front desk (Chen Qian and Chen Yingying). Their service attitude is excellent and they will try their best to resolve any requests. The hotel facilities are very good, the rooms are clean and tidy. The hotel is in a very good location, close to Wanda Plaza, and is very convenient for shopping and dining. The hotel service is very standard, warm and attentive, the breakfast is rich and delicious, and parking is free.

The hotel facilities are very good, the rooms are clean and tidy. The hotel is in a good location, close to Wanda Plaza, and convenient for shopping and dining. The hotel service is very standard, warm and attentive. The breakfast is rich and delicious. Free parking.

Oh, I don't know what to say! The bath curtain moved up and down by itself, which scared people in the early morning.

The service was really first-rate, from Mr. Diao who took the initiative to help me with my luggage and sent it upstairs after I entered the door, to the waiter Ms. Liang Jinyan who carefully found that I had hung my clothes to dry when cleaning the room and took the clothes drying rack for me. I was very satisfied with Wanda Hotel. I also stayed at Wanda in Jingzhou. I didn't expect that the service of Xiangyang Wanda was even better. It surprised me. Although it was a little far away, it was worth it. It's a pity that the service of the hotel is as good as the service of the Chinese restaurant. The taste is also very bad. I don't recommend eating in the Chinese restaurant of the hotel at all. There was no smile or greeting throughout the whole process, and I didn't remind me that guests staying in the hotel can get discounts with room cards. I lost dozens of dollars after I found out later.

I came to Xiangyang for the New Year and found a top-ranked luxury hotel. The lobby is quite grand and festive, and parking is convenient. You can park directly in the Wanda underground parking lot. I waited for a while to check in, and the front desk gave me a small handmade gift. The service was satisfactory. The room facilities are a bit old. The carpet is what I fear the most. It feels dirty and old. The windows are completely closed and cannot be opened. In this weather, the air conditioner is not suitable for heating, cooling or dehumidification. It is very stuffy.

The hotel is located in the core area of ​​Xiangyang, next to Wanda Plaza, Zhuge Liang Plaza, Xiangyang Gymnasium and Stadium. The lobby is very luxurious and rich in aromatherapy. The lobby attendant is patient and responsible, and gave a breakfast and a New Year handmade toy. The room is of moderate size, the decoration is quite satisfactory, and the configuration is at the level of an average five-star hotel. The view is average, the roof of Wanda Building is outside the window, and the window handles are removed. You have to call the hotel attendant to open and close the window. There are some problems with the door. At night, I found that after closing the door, I could open it directly from the outside without swiping the room card, but the hotel staff quickly solved it with a good attitude. I hope the hotel will check the door lock. The auntie who served us talked and laughed with us when turning the mattress was very enthusiastic. The breakfast is very rich, with Xiangyang specialty beef noodles, spicy beef noodles, clear soup beef noodles, small dumplings, medium dumplings, large dumplings, small wontons, large wontons, medium wontons, millet porridge, pumpkin porridge, white rice porridge, black rice porridge, small bread, medium bread, large bread, short bread, long bread, baguette, yellow peach Danish bread, blueberry Danish bread, chocolate cake, blueberry cake, cream cake, strawberry cake, white sausage, red sausage, white bacon, red bacon, tomato, fried rice, fried noodles, milk yellow steamed buns, white steamed buns, meat Bao, vegetable Bao, ***, broccoli, cabbage, Chinese cabbage, green vegetables, baby cabbage, fried beef, fried chicken, boiled eggs, sugar-filled fried eggs, regular fried eggs, poached eggs, regular tea eggs, flavored tea eggs, Coca-Cola, Pepsi, Sprite, grape juice, Tieguanyin, black tea, coconut, oranges, canned oranges, yellow peaches, canned yellow peaches, canned pineapples, soy milk, milk, fried dough sticks, cappuccino, macchiato, American coffee, Tianjin pancakes, Shandong multi-grain pancakes, Taiwan rice balls, and many more are too numerous to list.

The room is very big, and the twin beds are both 1.3 meters. The breakfast is very rich, and the Xiangyang beef noodles are delicious. Zhuge Liang Square and Wanda Plaza are downstairs, which is very convenient for leisure and entertainment.