The hotel is incredibly convenient and offers great value for money, especially if you’re arriving at the airport late at night. Communication was a bit tricky due to my limited Chinese and the staff’s limited English. When I booked the airport Terminal 5 pickup, the only instruction I received was “Call the hotel when you arrive.” But to my surprise, the hotel driver was already waiting outside at Exit 533 😄😄. If only they had mentioned the exit number earlier, it would have made for a perfect midnight arrival! I ended up taking a taxi instead, since I couldn’t find the driver at the time (but don’t worry, the taxi fare was quite affordable).
Despite the mix-up, the hotel staff were very kind. They apologized for the misunderstanding and even sent some fruit and toiletries as a gesture of goodwill 😄😄. I highly recommend this hotel for late-night travelers. Just remember, if you’ve arranged for pickup, look for Exit 533. Their pickup service is free of charge!