Guest Reviews of Xianyou Wanjia International Hot Spring Resort
9.5/10
Outstanding
1243 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(1243)
Positive reviews(1215)
Reviews with photos/video(334)
Classy environment(236)
Friendly front desk staff(192)
Relaxing hot springs(190)
Delicious breakfast(121)
Convenient parking(120)
Perfect for kids(70)
Clean pool(41)
Negative reviews(28)
Anonymous User
Overwater Villa With A Hot Tub / Bathing Pool
Stayed in Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The environment is quiet with excellent air quality, and the water is clean and clear. The rooms are spotless, breakfast is plentiful and delicious, and the service is attentive and thoughtful. It's my top choice for business trips!
Original textTranslated by Google
Response from Property: 美好的瞬間就是看到您的評價,暖暖的,甜甜的~
Guest User
Elegant Queen Room
Stayed in Mar 2026
Business traveller
7 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The front desk staff were incredibly warm and attentive. I loved the thoughtful design of the hot springs area, with different pools offering various benefits – the water was clean, making for a truly rejuvenating experience. The dining was an even bigger surprise! The Fujianese specialty dishes were authentic and delicious, both in taste and presentation. It was an excellent dining experience overall. The staff's service was truly exceptional, going above and beyond. They were enthusiastic, patient, and always ready to help with anything, making me feel incredibly well-cared for in every detail.
Original textTranslated by Google
Response from Property: 尊貴的客人,非常感激您的盛讚!您對酒店的滿意這讓我們倍感榮耀。房間的舒適設施、貼心的服務,都源自對您的珍視。我們滿心期待您下次入住,再為您呈上一場身心愉悦的奢華盛宴 !
Guest User
Elegant Queen Room
Stayed in Feb 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Mar 30, 2026
This hotel is really easy to find, and parking is convenient and free, which is a huge plus. The surrounding area has everything you need, including pubs and a night market nearby, making it super convenient for getting around. If you don't want to drive, taxis are readily available. The room itself was spacious and very clean. The Wi-Fi was fast, and most importantly, the bed was incredibly comfortable – the duvet was warm yet light, ensuring a great night's sleep until I woke up naturally. The service was exceptional; any issues were resolved with just one call to the front desk. This truly lives up to the reputation of a Wanjia Hotel and is perfect for business trips.
Original textTranslated by Google
Response from Property: Thank you for your recognition! It's our honor to be your safe haven during your travels. The picturesque views from our windows and the quick and seamless check-in service are what we strive to provide. We look forward to your next visit; we will continue to optimize our services to ensure you feel right at home every time!
aryer
Overwater Villa With A Hot Tub / Bathing Pool
Stayed in Jan 2026
Family
17 reviews
10/10
Outstanding
Posted on Feb 16, 2026
There are many pools at the hot spring park. I recommend visiting in the late afternoon or evening as the water temperature won't be as scalding. The room facilities were decent, and it was clean. The only downside was that the waterside room we booked happened to be undergoing a water change that day, so we couldn't use it.
Original textTranslated by Google
Response from Property: 非常感恩收到您的好評!我們將一如既往地保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨。期待着您的再次光臨,祝您生活愉快,充滿喜悦!
Anonymous User
Garden Hot Spring Room (Soaking Tub)
Stayed in Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 18, 2026
Extremely satisfied with our vacation stay! The hotel's overall design is very stylish, with every detail from the ambiance to the service brimming with a sense of occasion, creating an amazing atmosphere. The room was clean and comfortable with expansive views and excellent privacy, instantly melting away our fatigue. Miss Z from the staff was warm and attentive, making the experience perfect. We truly enjoyed a slow-paced, relaxing holiday. Highly recommended!
Original textTranslated by Google
Response from Property: 非常感謝您用心滿滿的好評🥰 能讓您擁有愜意舒心的度假時光是我們最大的榮幸,很開心細緻周到的服務與雅緻環境得到您的認可。承蒙喜愛與推薦,我們定會繼續用心堅守品質,期待您再次蒞臨,續寫美好旅程~
Guest User
Elegant 2-bed Room
Stayed in Jan 2026
Family
5 reviews
10/10
Outstanding
Posted on Feb 16, 2026
This hotel offers great value for money. For under 300 yuan, the experience was fantastic. It even has smart amenities, including voice control, and the hot springs are wonderful. My child and I had a great time. The hotel service was excellent, especially Ms. Yang Lifang, who provided very attentive service. If we needed any help, we just asked her, and she quickly came to our aid. Thumbs up! 👍
Original textTranslated by Google
Response from Property: Thank you for your recognition! It's our honor to be your safe haven during your travels. The picturesque views from our windows and the quick and seamless check-in service are what we strive to provide. We look forward to your next visit; we will continue to optimize our services to ensure you feel right at home every time!
Guest User
Warm Parent-child Room
Stayed in Nov 2025
Family
2 reviews
2.5/10
Posted on Dec 25, 2025
The facilities were outdated, and a staff member entered my room without my permission while I was out! This is completely unreasonable! The room was infested with mosquitoes, and I was covered in bites! It was truly terrible 👎
Original textTranslated by Google
Response from Property: Thank you very much for your feedback. Regarding entering the room, since it was a guest extending their stay, staff needed to replenish their supplies. However, we will also strengthen our management procedures. Regarding the mosquito issue, we have reported it to the relevant departments for more comprehensive pest control. Thank you for your feedback, and we wish you a pleasant stay! [smile]
Guest User
Overwater Villa With A Hot Tub / Bathing Pool
Stayed in Aug 2025
Family
3 reviews
10/10
Outstanding
Posted on Sep 15, 2025
The kids had a great time. The amusement park isn't big, but it's big enough for children. There's also a hot spring.
Original textTranslated by Google
Response from Property: Thank you for your support and recognition of our staff! We are very pleased to see your thoughtful review. Your affirmation is our greatest motivation for continuous efforts and makes our persistence even more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting with every one of you who travels from afar!
Guest User
Garden Hot Spring Suite - 2-Room
Stayed in Jan 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Mar 1, 2026
Passing through Xianyou! I thought the hot spring hotel might be quite remote! But it's almost in the city center, so eating and everything else is very convenient! The hotel facilities are also good! The facilities are well-maintained! The hotel environment is superb! Soaking in the hot spring was extremely comfortable! I will definitely stay here again next time! The hotel service is also very warm!
Original textTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review our room! We are truly honored that you chose Xiaojia as your place of stay amidst the vast sea of people. Here, every guest is a valued guest, and every encounter is a precious connection. We wish you a wonderful life filled with joy and look forward to meeting you again in the future, creating many more pleasant memories for you!
Anonymous User
Garden Hot Spring Room (Soaking Tub)
Stayed in Jan 2026
Other
22 reviews
7.5/10
Posted on Feb 13, 2026
From morning until check-out, the only noise is from the housekeeping staff talking, which isn't ideal for those who need to sleep in. Otherwise, it's pretty good.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback. We have verified each of your comments: During your stay, the banquet was fully booked, and many guests used the rooms as wedding suites. The next day, there was a wedding procession, and there were many activities during the procession, which caused some noise. Thank you for your valuable feedback. We welcome you to visit us again and wish you all the best!
Shuixingchonglang
Overwater Villa With A Hot Tub / Bathing Pool
Stayed in Jul 2025
Family
13 reviews
3.2/10
Posted on Aug 15, 2025
There are only about a dozen waterfront rooms in total. We were hoping for a quiet time to play in the water with our children, but unexpectedly, many guests from non-waterfront rooms were using the gaps shown on the map to swim. Many people arrived as early as 9 am, and some children even sat on the swings in our room after swimming. When we asked the staff, we were told that the swimming lanes were shared and anyone could come in.
My suggestion to the hotel is that if the swimming lanes are shared, they should clearly state this on the booking page. This would allow guests to consider whether they are willing to pay three times the price for a noisier room with compromised privacy and security. Additionally, if the swimming lanes are shared, the hotel should, according to regulations, have safety personnel stationed next to the lanes.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that your stay was unpleasant. Regarding the pool area you mentioned, it is a public facility of the hotel, and we have helpful tips about it on our website. Regarding your question about safety and order, we have security personnel on duty, and we inform guests during their stay that this is a public area and they should take care of their own and their families' safety. Thank you for your suggestion; we will continue to improve. We wish you a pleasant stay! [Cute]
Anonymous User
Garden Hot Spring Room (Soaking Tub)
Stayed in Feb 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Mar 10, 2025
It is very convenient in all aspects, and the facilities and equipment are also very good. It is a multifunctional business hotel integrating conferences and accommodation, which is very suitable for business use. The price is quite favorable. It is quite good overall. Breakfast: rich. Cost performance: quite high. Hygiene: good details. Room view: favorite environment. Service: quite attentive meeting. Miss Z at the front desk was very enthusiastic to receive and check in.
Original textTranslated by Google
Response from Property: Thank you for giving me five little stars generously. May you shine like the stars and not be alone. With your support, we will continue to work hard! Looking forward to seeing you again!
Guest User
Garden Hot Spring Room (Soaking Tub)
Stayed in Feb 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Mar 6, 2025
The hotel is in a good location, with convenient parking, free parking, complete facilities, unique hotel style, nice aromatherapy, spacious and comfortable rooms, large bathroom, good hygiene, large bathtub, rich breakfast, friendly service, diverse varieties, fresh fruit in the room, enthusiastic front desk service, and very efficient
Gao, Miss Z actively introduced the nearby food and pedestrian streets, which made people feel very friendly
Oh, taking photos in the hot springs is very photogenic, suitable for checking in and taking photos
Original textTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xianyou Wanjia Hot Spring Hotel will always stand in this city, waiting for your coming! See you there! I wish you: always smile^_^
Guest User
Elegant Queen Room
Stayed in Oct 2024
Couple
3 reviews
10/10
Outstanding
Posted on Nov 7, 2024
Facilities: complete
Hygiene: good
Environment: Quiet and elegant
Service: prompt
Personally, I feel it is the best hotel in Xianyou. I have been here several times to attend weddings, and I was particularly satisfied with my stay this time. It is suitable for bringing children. This season is also very suitable to go to the hot springs, and the front desk service is very good.
Original textTranslated by Google
Response from Property: Thank you for choosing Wanjia International Hot Spring Resort Hotel. Xiaojia has always been adhering to the high level of attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Xiaojia is full of warmth and comfort. We look forward to providing you with a wonderful stay again!
Anonymous User
Overwater Villa With A Hot Tub / Bathing Pool
Stayed in Sep 2024
Business traveller
1 reviews
10/10
Outstanding
Posted on Nov 4, 2024
The space is quite large, with a small garden and a pool. The lighting effect is very good at night, so you can relax.
Original textTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard! We look forward to your visit again!