MUYUN HOT SPRINGS HOTEL

The overall environment of the hotel is good, the hardware facilities are quite good, the bathrooms are all Kohler brand, the toiletries are also Salvatore Ferragamo, the garden environment is also very good, but as a hotel priced over 1,000 yuan, I have to complain about the details and services. First of all, it suddenly rained heavily on the day we arrived at the hotel. After checking in, we were given a small luggage cart like the airport. We pushed the luggage back to the room by ourselves. Because it was raining heavily, although there was an eaves, there was a staircase inside the eaves, so the cart could not be pushed, so we had to walk outside. After arriving at the room, the outside of the luggage was basically wet by the splashing rain. As a hotel at this price, there is no luggage delivery service, which is enough, but the service is The waiter did not ask, and I did not ask for my luggage to be sent, which I could basically accept. What I could not accept the most was that I went out for breakfast at 10 o'clock the next morning, and then went out directly. When I arrived at the hotel room at 6 o'clock in the afternoon, it was still not cleaned (because it was a hot spring hotel and I had already soaked in the pool the night before, the bath towels were all dirty). I had no way to call the hotel to ask them to arrange someone to clean the room. After the hotel agreed, in order not to affect the cleaning, my wife and I went to the outdoor hot spring to soak in an hour. After returning to the room, it was still not cleaned. I contacted the hotel front desk again and the reply I got was that there might be too many guests and the room was not cleaned. From 19:00 in the morning to 7:00 in the afternoon, the room was not cleaned. After a while, the room attendant came and sent clean towels and bathrobes. He said that the front desk did not inform us carefully and thought we just wanted towels. Then we went out to eat again. Because we didn't come back until around 12:00 in the evening, the lights in the hotel lobby were all turned off when we came back. It felt quite scary in the dark. After we got to the room, it was finally cleaned, but surprisingly, none of the toiletries that were not used up the day before were replaced with new ones for us, and they were still randomly placed in the bathroom (Is Ferragamo disposable shampoo so expensive? It's so economical, isn't it normal to have a new set of toiletries every day?), it's really speechless, the toilet is an automatic toilet but the remote control is broken, it's taped with paper tape, and you have to press it on the battery installation port to power it on. The details of the hotel at this price are so poor. The room area is quite large, but the layout feels empty, the carpet is quite dirty, maybe because it has been washed for a long time. Overall, as a hotel close to 1,300 a night, the experience is poor. Not recommended.

There were few people when I went there, and the service was good. The water in the pool was changed and cleaned every morning, and the breakfast was rich. The kid kept asking to take a bath every day. You can take a sightseeing bus to run around the lawn and woods to breathe oxygen, and there is also a free non-powered playground. The most surprising thing was the travel photography service. The makeup lady carefully accompanies you to choose the right clothes, and the makeup effect is very satisfactory! The photographer is very good at guiding children and very patient. Everyone in the family is very happy to take pictures, even my picky mother is very satisfied.

It's better than expected! The sanitary environment is clean and tidy, and the park is also very clean. There are several large lawns, which are refreshing to see. The non-powered playground for children is also very fun. I don't want to leave when I stay in it. It's really fun. A very satisfying leisure trip.

Let's talk about the advantages first. It's a new hotel with an aesthetic design. The facilities are relatively new and complete. There is also a playground for children in the park, which is a good place for parents and children. The set meal in the restaurant is large, delicious and cheap. Every service staff is very friendly and enthusiastic. Then let's talk about the disadvantages. Although the service staff is very friendly, the service ability really needs to be improved. The luggage cart in the morning cannot be called, the restaurant does not have drinks (only the lobby bar has), the supplies are insufficient (the room has a brand new coffee machine without capsules), and the bar does not have a ready-made wine list (it's very interesting here. It is said that the hotel has hundreds of thousands of Cuban cigars and whiskeys, but there is no menu. The waiter called on the spot to get a wine list that is not like a four-in-one. It is recommended that the owner check the inventory. It is estimated that it is all loss). At the same time, there is no charging pile in the parking lot of this level of hotel, and you have to go to the town to charge... This service quality is in stark contrast to the facilities. It is recommended that those who take children and parents travel should go early while the hotel is new. It is still quite good. If couples have some quality requirements for vacation, they should choose carefully.

Free upgrade to a king-size bed with private bath. The hot spring is comfortable. The breakfast is rich and complete, looking at the garden and mountains, a bit detached. The design is modern. The hot spring pool in the public area is also good, but it is just numbered, and I don’t know the difference, so there are fewer stories. The small booklet for traveling in Southwest Guizhou is good, which directly enriched the itinerary for the next day.

【Super parent-child experience! Muyun Hot Spring Resort Hotel absolutely beats the same price in Beijing! 】 Bringing my kids to Qianxinan for vacation, I was completely attracted by Muyun Hot Spring Resort Hotel! As a high-end hot spring hotel focusing on parent-child, this is simply a paradise for children. The hardware and services completely beat the same type of hotels in Beijing that cost 3000+/night, and the cost performance is explosive! **Children don’t want to leave at all when they come! ** The hotel’s super-large children’s playground completely liberates the hands of old mothers! There are super rich indoor and outdoor facilities, including slides, climbing nets, ocean ball pools, and interactive game areas. The design is safe and full of fun. My child played from morning to night and still felt it was not enough. In the end, we dragged him away... Compared with a high-end parent-child hotel I stayed in Beijing before, the park here is more than twice as large, and the key is free! **There are so many hot spring pools that you can’t finish soaking! ** The hotel has more than 30 hot spring pools scattered by the forest lake, and the environment is as beautiful as a fairyland! The water in the pool is clear and the temperature is moderate. There are also shallow water pools and fun fountains designed specifically for children. The family can enjoy the scenery while soaking in the hot springs, and the body and mind are instantly relaxed. I especially recommend the open-air hot spring under the starry sky. When you look up, you can see the sky full of stars. The children are so excited that they keep shouting "It's like in a fairy tale." **The food is so amazing that you want to lick the plate! ** I thought the hotel catering in the scenic area would be perfunctory, but I ate every meal until I was full! The breakfast buffet has freshly cooked Guizhou rice noodles and a snack table exclusively for children; the main meal recommends the sour soup fish and mushroom pot in the Chinese restaurant. The ingredients are fresh and the taste is authentic. Even the picky eaters are crazy about two bowls of rice. The waiter will also ask about the taboos and even give the children free fruit plates. The details are perfect! **The hardware and service are impeccable! ** The room configuration is comparable to a five-star hotel-Dyson hair dryer, smart toilet, independent hot spring pool, and even the drinks and snacks in the minibar are all free! The parent-child room is prepared with cartoon bedding and tents, and the children cheered as soon as they entered the door. The service was so heartwarming that it made me cry. The front desk lady took the initiative to help us plan the itinerary. The aunt at the SPA center also made a colorful rope for the child for the Dragon Boat Festival. When checking out, the child hugged the staff and was reluctant to leave. **The hotel's travel photography is super professional! ** It is very suitable for parent-child photography. The photographer guides the children very professionally. There is no sales throughout the whole process. The quality and cleanliness of the clothes and jewelry are far superior to ordinary chain travel photography. You can pick up the photos on the same day, and it instantly dominates the circle of friends! In short, Muyun is definitely the most worthwhile parent-child hotel I have ever stayed in! Forest oxygen bar + hot spring therapy + super supporting facilities, the whole family played so much that they didn't want to go home. Friends in Beijing, hurry up, the money saved on air tickets can stay for another two nights!