Chaoman Hotel (Xining Railway Station Xinqian Wangfujing Branch) Guest Reviews
4.7/5
Outstanding
2010 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2010)
Positive reviews(1968)
Reviews with photos/video(199)
Friendly front desk staff(170)
Classy environment(94)
Easy to get around(89)
Close to train station(61)
Delicious breakfast(54)
Perfect for business trips(32)
Stayed multiple times(17)
Good lighting(5)
Negative reviews(42)
Inge
Smart Room - Single Occupancy
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
We had a marvellous time , friendly staff ,clean rooms ,very comfy soft beds. Great price with breakfast! We will definitely recommend ! Thank you for a great stay.
Response from Property: Dear guest, We are truly delighted to receive your wonderful review! It's our utmost pleasure to know that you found our hotel superb, with a satisfying breakfast, cozy beds, and an excellent shower. Offering great value for money is always one of our top priorities, and we're glad that it met your expectations. We sincerely hope to welcome you back again in the near future for another memorable stay. Best regards,
Anonymous User
Smart Room - Single Occupancy
Stayed in May 2024
Solo travellers
28 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Space was just right for one person. Breakfast was decent too. Loved that you could use voice control in the room.
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Chaoman will be the warmest and most unique one in your memories. !
Guest User
Quality Select Double Bed Room (Heated + Smart Guest Control + Slumberland Mattress)
Stayed in Oct 2024
Couples
36 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Very good place, maybe one or two degrees more would make it even better. felt like 19 or 20 in the room.
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chaoman will be the warmest and most unique one in your memory!
Guest User
Quality Appreciation Double Bed Room (Heated + Smart Guest Control + Slumberland Mattress)
Stayed in Oct 2024
Couples
31 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Superb modern hotel with a sufficient breakfast, comfortable beds and a great shower. Fantastic value for money!
Response from Property: Dear guest,We are truly delighted to receive your wonderful review! It's our utmost pleasure to know that you found our hotel superb, with a satisfying breakfast, cozy beds, and an excellent shower. Offering great value for money is always one of our top priorities, and we're glad that it met your expectations.We sincerely hope to welcome you back again in the near future for another memorable stay.Best regards,
Glyn
Smart Room (Double Bed)
Stayed in Sep 2024
Solo travellers
35 review
4.5/5
Great
Posted on Oct 24, 2024
Nice room with comfortable bed. Staff pleasant and helpful, Li Jiaqi particularly on my first day, a collective effort on the second to give me diirctions for taxi drivers. Easy to hail a taxi outside.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and found the room nice and the bed comfortable. It's also great to know that our staff, especially Li Jiaqi on your first day and the collective effort on the second day to assist with taxi directions, made a positive impression on you. We strive to provide excellent service and it's rewarding to see that it was appreciated. We're glad that hailing a taxi outside was easy for you. We hope to have the pleasure of welcoming you back again in the future and continue to offer you a pleasant experience.Best regards,[Hotel Name] Management Team
VST
Smart Room (2 Beds) (Floor Heating)
Stayed in Mar 2024
Couples
45 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Excellent stay and highly recommended. It's about 20 mins walk from Xining Railway station. Located along Qiyi七一路 street. Opposite the hotel are nice food shops. Take a short walk to the busy street behind the hotel which takes about 15 minutes. You may walk towards your left side as you come out from the hotel main door. Turn left again and walk 250m until you reach the traffic light, turn left and walk up the hill until you come to the main busy area. The Dongguan Grand Muslim Mosque is located some where around this area, too. The local people are very friendly and willing to show you the directions.
ChaoMan hotel room is clean, spacious and comfortable. We stayed here for two nights. The breakfast provided has a wide range of fried vegetables, fried rice, Chinese buns and pastries.
The most welcoming staff made our stay so memorable. Kudos to all of you and I've included their picture in this post. They helped us with our travels to popular sightseeing places and most of all, they got us a reasonable price for transfer to the airport at 65 yuan.
Thank you all of you at ChaoMan!
I'll surely come again when I visit Xining and will recommend this hotel to all my friends and family.
6/9
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Chaoman will be the warmest and most unique one in your memories. !
Guest User
Smart Room - Single Occupancy
Stayed in Aug 2024
Solo travellers
1 review
2.7/5
Posted on Oct 2, 2024
No toilet paper, wifi disappeared after half an hour, no information given about how to find my room, where to get breakfast, and the tv remote didn't work so the only way I could turn off the TV (that switched on automatically) was to take it off the wall and unplug it.
But most importantly, staff gave me incorrect information about buses which ended up completely derailing my day.
If you're not Chinese, this is not the hotel for you.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Xiaoman sincerely apologizes to you. Xiaoman will make corrections based on the issue as soon as possible, in order to gain your new trust through practical changes. I also hope that this episode will not interrupt your beautiful journey mood. Xiaoman looks forward to your next visit with better service and standard operating procedures! Wishing you all the best and a happy family!
Guest User
Smart Room - Single Occupancy
Stayed in Aug 2024
Solo travellers
2 review
3.0/5
Posted on Oct 2, 2024
I went to the location provided by trip.com and checked into the hotel. Communication was difficult because the hotel staff did not speak English. The requested payment, although I had prepaid. It turned out that the hotel was not the one that I had booked and Chaoman Hotel was actually at a different address. It took a lengthy and cumbersome discussion with trip.com but eventually the situation was resolved and th original payment was reimbursed.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Xiaoman sincerely apologizes to you. Xiaoman will make corrections based on the issue as soon as possible, in order to gain your new trust through practical changes. I also hope that this episode will not interrupt your beautiful journey mood. Xiaoman looks forward to your next visit with better service and standard operating procedures! Wishing you all the best and a happy family!
Guest User
Smart Room - Single Occupancy
Stayed in Dec 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Very comfortable hotel and great value. Close to restaurants.
Response from Property: Dear guest, We are truly delighted to receive your wonderful review! It's our utmost pleasure to know that you found our hotel superb, with a satisfying breakfast, cozy beds, and an excellent shower. Offering great value for money is always one of our top priorities, and we're glad that it met your expectations. We sincerely hope to welcome you back again in the near future for another memorable stay. Best regards,
Anja Sch.
Smart Room - Single Occupancy
Stayed in Aug 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Sep 18, 2024
Decent hotel in walking distance to Xining train station, shops and restaurants around. I had a quiet room facing the sports field of a school. Staff does not speak English, but is very helpful. Rooms are nicely renovated. Breakfast is rather Chinese, no bread, cereals or coffee.
Response from Property: Distinguished guests: Hello! Thank you for your comment. Our hotel is about 800 meters away from the railway station, and it takes about 10 minutes to walk. Breakfast in our hotel is mainly Chinese food, so we can study the problems about the hotel in Denmark through the meeting. Our hotel adheres to this customary service. Every city always has reasons for people to miss it, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope Chaoman will be the warmest and most unique one in your memories!
Guest User
Quality Select Double Bed Room (Heated + Smart Guest Control + Slumberland Mattress)
Stayed in Nov 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Dec 29, 2024
It was a nice stay! And a good location, worth it for a stay! 👍👍
Response from Property: Dear guest, We are truly delighted to receive your wonderful review! It's our utmost pleasure to know that you found our hotel superb, with a satisfying breakfast, cozy beds, and an excellent shower. Offering great value for money is always one of our top priorities, and we're glad that it met your expectations. We sincerely hope to welcome you back again in the near future for another memorable stay. Best regards,
choi
Smart Room - Single Occupancy
Stayed in Jul 2024
Solo travellers
42 review
4.0/5
Very Good
Posted on Nov 15, 2024
Cross roads with many hotel front… pleasant stay was driving so convenient located not by the tourists area but walkable too
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 潮漫會是您回憶裏最温馨最獨特的那個!
Over expectation everythings . Clean and comfortable.Very good location.
Response from Property: 非常感謝您的入住與讚賞,小漫很高興能為您帶來美好時光,像家人一樣相伴,希望在以後的日子裏,還能與您相遇,期待您再次回家!
Guest User
Smart Room - Single Occupancy
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 12, 2024
nice room, fulll of facilities, nice staff , good location
Response from Property: Muchas gracias por su comentario. Estamos encantados de saber que ha disfrutado de su estancia en nuestro hotel. Nos esforzamos por ofrecer un servicio de calidad y una ubicación conveniente. Esperamos poder servirle de nuevo en el futuro.
Helen
Quality Select Double Bed Room (Heated + Smart Guest Control + Slumberland Mattress)
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 20, 2023
The hotel was very new and clean. Their buffet breakfast was reasonable with different kinds of foods being served. I will wish to come back to this hotel again when I visit Xining again.
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Chaoman will be the warmest and most unique one in your memory!