Ziyoujia · Tree house World

If it weren't for the tree house feature, there would be no need to book this hotel. It was purely for the experience of the tree house. The hotel is marked with five stars, but the service, catering and facilities are still far from five stars. I feel that the staff are very hard-working, but they should not have the systematic training awareness of the big hotel groups. I think the boss needs to work harder to maintain good reviews and good business. The excuse of the high passenger flow during the May Day holiday cannot cover up the essence. Two points: 1. I have stayed in many hotels with shuttle buses for hotel pick-up and drop-off. This hotel has the worst response rate. You must reserve 10-20 minutes, otherwise it will delay your trip. The most incredible thing is that at night, when the town activities are over and the guests return to the hotel at the peak time, the hotel with such a large area only arranges a shuttle battery car to shuttle back and forth. Many guests are stranded at the gate. It is already late and tired, but they still have to stand at the gate for a long time. 2. The standard of the hotel restaurant is terrible. None of the desserts and European breads are up to standard. They are not even up to the standard of Western pastries in supermarkets. This is very surprising. The chocolate cake is sour. I asked the waiter to check it by themselves, and they replied "Absolutely impossible"! But after a while, they quietly took away the desserts. I stayed for 4 days and 3 nights. The buffet breakfast was repeated every day without any change. Finally, the design of the room bathroom is small and cramped. I can't turn around and can't put things. The shower room has no glass but a shower curtain. After taking a shower, the water flooded the Jinshan bathroom and I couldn't go in. This is a hard flaw and there is no way because it is a tree house. There is a train whistle at night. If you are sensitive to sound, don't stay. The curtains in the room are transparent and the privacy is worrying. Stay for three consecutive nights, one night in the lighthouse and two nights in the watchman. If you don't check out, the cleaning in the middle is still very sloppy. The cute pet park and other free home amusement park projects in the hotel are still well maintained, because the free home camp is open to the public separately.

The hotel deserves recognition in terms of both overall conditions and the quality of its staff. As soon as we checked in, we found that the door lock was damaged, and the staff came to repair it as soon as possible. After watching the iron flower show in the evening, a shuttle bus drove to the door to pick us up, which was very considerate. There are many interesting activities in the park, and the children had a lot of fun. It is worth coming. I have recommended it to my friends and they all want to bring their children to experience it. Qiyun Mountain Cultural Tourism deserves praise. Qiyun Town does not require tickets, and the interactive experience is super strong. This is unimaginable in other places. This is an unforgettable journey. One suggestion: there are too few places to charge at the bedside of the room (the charging panel is upgraded to a panel with a USB interface), and there is no integrated light control switch at the bedside of the room.

First-class environment, Qiyun Mountain is beautiful, the tree house hotel is also beautiful, and it is very convenient to bring children to play. The staff was very busy during the May Day holiday, but their attitude was always very good. The front desk, housekeeper, and shuttle bus staff were all very friendly and patient. Families with young children should be careful to stay in the loft tree house room type. The bed is too high and it is not convenient to get up and down, and it is a bit stuffy up there. Give priority to other room types.

Suitable for little friends, a special travel experience. The environment is very good, but there are cockroaches in the room. The hotel said that they are disinfected regularly, but there are still bugs. The special environment of the hotel makes it inevitable that there are bugs. If you are particularly concerned about them, it is definitely not suitable for you to stay here. The cockroaches are very big 😂. Electric bikes are convenient for traveling, but some drivers are tactless and won’t help or take the initiative to carry luggage. The camp's activities are suitable for younger children. The food in the restaurant is OK, but the breakfast is not very rich.

I didn't want to comment. I booked a hotel, but after the free cancellation period, something happened. I negotiated with the hotel online twice to see if I could cancel for free, but the hotel disagreed. After a phone call, the hotel replied that a 50% penalty was required. Later, I asked Ctrip to communicate with the hotel, and I still had to pay a 30% penalty (I would like to thank Ctrip for actively communicating and giving me a 200 yuan cash subsidy). However, considering the high cost of cancellation, I still came as planned. We had the attitude of making the best of it, but we took a walk in the hotel first. The floor was old and my wife's calf sank into the air. We called the hotel and they sent us an iodine stick, but nothing happened. Later, we thought that it was okay to have a minor injury, and it was not a big deal. We just wanted to stay for one night and go home quickly. At night, the street lights connecting the hotel to the main road were not on. They said it was due to network problems and asked us to wait. To be honest, it was pitch black and quite creepy. After taking a shower and preparing to go to bed, we found another spider by the bed. We adults can understand it, after all, we are in the woods, but we brought our children with us, and the children were scared and dared not sleep. With these things, we were no longer in the mood to stay in the hotel. ; So I communicated with the hotel to check out. The hotel manager came over. When he came, the lights connecting the hotel to the main road were on. The manager was quite nice. He apologized and said that he would upgrade our room. Considering that it was too late, we didn’t bother. The hotel staff also checked the new room in advance. The upgraded room was still very good, and the price was twice the original price; At this time, it was already over. I thought it was upgraded, so I just let it go. After returning home, I found that my wife’s injured calf was swollen and bruised; I was ready to forget it. It was not appropriate to give a bad review after upgrading such a good room, but the more I thought about it, the more unhappy I became. No one at the hotel asked about the injury or whether I should go to the hospital. . . Originally, I booked such an expensive room and was full of anticipation for the vacation, but unpleasant things happened one after another. Oh...

The kaleidoscope room I booked was very popular with children. The rooms are all in the forest, and there are many activities for children to play, such as archery, sand panning, golf, cute pet park, children's net rope, and the butler service is very good. There are electric cars to pick you up wherever you go. There is also Qiyun Town next to it, where you can watch performances, iron flower, drones, and fireworks at night. The children had a lot of fun. It is also very close to Xidi Ancient Town, so you can go there to play.