A disastrous National Day holiday experience! A terrible hotel with prices nearly doubled, poor hygiene, and even worse service!
I booked this hotel in advance for my National Day trip, and the price skyrocketed to almost double the usual price. I thought I'd get a comfortable stay, but I was disgusted the entire time!
The hygiene was appalling. The moment I entered the room, I was disgusted! The sheets were covered in ***** hair and unidentified debris; it was utterly repulsive. The floor was covered in hair and dust; it was too dirty to walk on barefoot. The yellowed, sticky slippers were stained and unsafe for the elderly or children to touch. This wasn't a hotel; it was a filthy, dark, neglected place!
The service was perfunctory and the staff arrogant. When I went to the front desk to complain, the staff were completely indifferent, only casually saying, "We'll change your sheets," without a single apology, let alone any compensation. The cleaning lady came to change the bedding that evening, and not only was she rude, but she also brazenly blamed it all: "There are so many guests during the National Day holiday, it's inevitable that things won't be perfectly clean!" Why didn't she say "Double the price is inevitable when there are so many guests" when she raised prices? Eager to collect money, but sloppy in their work?
Paying money to suffer is a recipe for disaster; anyone who comes here will regret it.
With two young children and an elderly person in tow, it was already very late, and we couldn't change hotels, so we had to grit our teeth and stay here. The hotel offered absolutely no follow-up communication, no apology, no compensation—they treated consumers like suckers! For almost double the price, we got a filthy room, perfunctory service, and an arrogant attitude. This has truly redefined my understanding of "heartless hotels"!
I urge everyone to avoid this place! Hotels that only think about ripping people off during the National Day holiday, completely disregarding hygiene and service, should have been eliminated from the market long ago!
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