hendry1297
May 17, 2025
Orange Crystal is classified as high-end on the Huazhu app, and the All Seasons is just comfortable. However, the check-in experience of this hotel disappointed me a little. The facilities are a little old, which is acceptable, but the service is not up to par. I found two mosquitoes when I was sleeping at night. I was bitten by a bag, one was killed, and the other escaped. I reported it to the front desk, and they immediately sent electric mosquito coils, saying that the aunt escaped into the room when she was cleaning the room. Later, when I was waiting for the elevator, I found that there were mosquitoes in the corridor, which showed that the whole high-rise hotel did not do a good job of mosquito control! Since I drove here and stayed for only two days, this hotel has its own parking lot and is not far from nearby attractions. I didn’t want to change hotels again, so I endured it and stayed for another night. When I went out at about 8 o’clock the next morning, I told the front desk that the room could be cleaned if I stayed longer. The front desk also confirmed it, and the hotel WeChat system also confirmed that the room would be cleaned if I stayed longer. As a result, when we returned to the hotel and prepared to rest at about 12:30, we found that it had not been cleaned yet. It was really speechless. After contacting the front desk, the reply said that it would come immediately, so we had no choice but to go out for a walk. Finally, in terms of details, the washing machine and dryer are equipped, but there are no small notes and pens for writing, and no laundry bags. Many guests forget to take them out after washing or drying, which makes it difficult for guests who need to use them later to contact. There is no QR code that can be scanned on the machine. All seasons hotels have them. After scanning the QR code on the machine, you will know when the washing is finished and you can come to pick it up. If it doesn't work, you can fill in and mark the room number on the note. You can ask the clerk to dry it after washing. If it is not returned after drying, it can be delivered to the room. I hope Orange Crystal can improve it. Finally, I have to complain again. You need to go down the stairs and then go up the stairs from the hotel parking lot to the hotel. It is not very convenient to carry a suitcase. If you don't want to carry it up and down, you need to go out of the parking lot and enter the hotel from the main entrance.
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