1 Chome-3-11, Futabacho, Yamagata City, Yamagata Prefecture, 990-0828, JapanView hotel details
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Guest Reviews of Richmond Hotel Yamagata Ekimae
9.3/10
Great
341 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.3
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All reviews(341)
Positive reviews(339)
Reviews with photos/video(91)
Delicious breakfast(51)
Easy to get around(32)
Large rooms(31)
Convenient for shopping(20)
Nice toiletries(15)
Tasty coffee(10)
Close to train station(10)
Luggage delivery service(4)
Negative reviews(2)
Travelling Snoopy
Corner Double Room Non smoking
Stayed in Jan 2026
Couple
17 review
9.5/10
Amazing
Posted on Feb 18, 2026
Around 5 min walk from JR station and there is a Aeon next to it. Good for a short stay before heading to ZAO.
Guest User
Single Room Non smoking
Stayed in Dec 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Jan 4, 2026
Thank you Every one at Richmond Hotel Yamagata.
Location was very Convenient. Can store your baggage before and after check-out.
Yulia_L
Single Room Non smoking
Stayed in Dec 2025
Solo traveller
8 review
10/10
Outstanding
Posted on Jan 6, 2026
This hotel is located conveniently. There are railway stations and bus terminals near. You can use this hotel as a base and visit other places by public transport. Some travelers live in this hotel and go to Zao Onsen ski resort for skiing or snowboarding. There are a lot of places to eat or go shopping.
6/7
Guest User
Corner Double Room Non smoking
Stayed in Nov 2025
Family
1 review
7.0/10
Posted on Dec 30, 2025
I like Richmond Hotels for their modern decor and well-maintained property. Unfortunately this location in particular falls short of the most basic criteria of a hotel - cleanliness, especially in Japan. There were molds found in the bathroom in between the tub and the wall, as well as in between the window silts. The location of the hotel is about 5 mins walk from the Yamagata Station. Staff were nice and hospitable. The free midnight snack and free drinks and ice cream in the lounge were nice touches to the stay.
Canix
Stayed in Nov 2025
Family
5 review
10/10
Outstanding
Posted on Jan 3, 2026
Spacious and clean room for family of 4! The massage chair in the room was superb for relaxing after a tiring day back to hotel. Complimentary foods and drinks provided by hotel was sufficient to fill your crave ♥️
Guest User
Corner Twin Room Non smoking
Stayed in Nov 2025
Family
15 review
10/10
Outstanding
Posted on Dec 18, 2025
They refurbished
Still clean as usual
Now they provide free flow ice cream , last time just drinks. Good upgrade. At night they have cold or hot soba for free starting at 8pm
Is just around 200meter away from jr station
The lobby at second floor
Toyota rent a car just below the hotel
The free facial mask is so good to use
The bed is very comfortable and two pillows provided
Guest User
Corner Twin Room Non smoking
Stayed in Nov 2025
Family
9 review
10/10
Outstanding
Posted on Dec 16, 2025
The hotel is near to station. It provides hot and cold beverage. Ice cream is free fold at the cafe. Every 8pm there free noodle served. The room is clean and comfortable. The Maxvalue supermarket is open 24 hour. Can do the nite shopping there. I will stay this hotel if I visit Yamagata again.
Anonymous User
Corner Double Room Non smoking
Stayed in Jan 2026
Couple
8 review
9.5/10
Amazing
Posted on Feb 10, 2026
Very near to Yamagata Station, convenient to go anywhere.
6/10
Anonymous User
Single Room Non smoking
Stayed in Oct 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Dec 4, 2025
The room is spacious comparing to Japanese standard. The location is behind the yamagata station. There is 7-11 and open 24-hr supermarket right behind the hotel.
I love how you can choose the need of cleaning on the television. You can also see the status of the laundry on the television.
There is free drink, free ice cream and free noodle. The noodle is quite good. I like it.
Staff is very nice and helpful.
Ps. Please clean the trouser pressing, it’s so dirty.
6/7
Guest User
Twin Room Non smoking
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jan 27, 2026
This room is spacious and comfy service is great
Bokkie Truong
Corner Twin Room Non smoking
Stayed in Oct 2025
Couple
85 review
10/10
Outstanding
Posted on Nov 5, 2025
A very pleasant 2 nights stay in this modern hotel with spacious room. Check-in and assistance from receptionists was friendly and helpful. It's a short walk from the station, bus stops and a large supermarket. A nice touch is the free coffee/tea or ice cream in the dining area from 12-12pm.
We have stayed in Richmond hotels before and will do so again.
Bingbingdexueren
Single Room Non smoking
Stayed in Aug 2025
Solo traveller
111 review
9.0/10
Great
Posted on Sep 18, 2025
Richmond is generally a dependable option. Situated west of Yamagata Station, the area is pleasant and quiet. Both cleanliness and facilities are above average. Self-service check-in was incredibly fast, and there's a 7-Eleven conveniently located just opposite.
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Kingkong Tak
Corner Twin Room Non smoking
Stayed in Feb 2026
Couple
9 review
10/10
Outstanding
Posted on Mar 3, 2026
Hotel staff very good support and room very clean. Very happy with complimentary food at night and free drinks with ice cream. This is a great place to stay.
robwardle
Single Room Smoking
Stayed in Jan 2026
Solo traveller
58 review
10/10
Outstanding
Posted on Feb 22, 2026
Smart comfy hotel in great location for transport, ideal for commutes to Zao Onsen for skiing. The room is slightly bigger than other singles I’ve had in Japan, the bed was comfy and bathroom very clean. The free drinks and ice cream and noodles are a nice touch. The staff were very helpful and efficient and spoke good English. Highly recommend.
Guest User
Corner Twin Room Non smoking
Stayed in Feb 2026
Couple
1 review
8.5/10
Very good
Posted on Mar 4, 2026
Good location, a lot of freebie. Soft serve, drink, soba etc.
But not clean the room properly.